Virgin Media Discussion Thread

You must be in a really badly congested area, I've always found their broadband to be top notch.
Are you seeing the 2.8 cap by running tests on speed sites or are you picking up on stats from the hub itself? can't say I've ever looked at the hub for stats
 
I live in London the east side. Not at home now so can't get to my modem. how would I check the power level?

But I have been getting a constant low ping 14 to 16 ms, with a constant 3.5 mb upload, 50 mb download but only after 2 am to around 11am.
 
Sounds to me like you're in an over subscribed area.

The stats will be on the modem web page somewhere. Been a while since I've been with VM so I can't remember exactly how.
 
this is from their site under 'legal stuff'
"‡Up to 50Mbps: "Regular Broadband": (ADSL2+ over 10Mbps, excludes fibre products) average peak time speed of 8.4Mbps. Virgin Media peak average peak time speed of 52.15Mbps from Ofcom’s review of UK broadband speeds published in February 2015, based on Ofcom November 2014 tests"

also have a look here for their management policy but with the speeds you're getting they're not providing what they're contracted to from what I can see
 
Anything over the 20Mbit package does not have any traffic shaping of any kind apart from the upload.

So if your speeds are dropping especially in the evenings it is usually down to local area congestion. You can usually check this by going onto the virgin forums are reporting the drop in speed which if the mods detect any congestion they typically add discounts onto your account. (from experience it was £10 off monthly)
 
Hi guys

I have a the superhub

Software Version "V1.01.29"
Hardware Version 3.11

I use this in modem mode and have a TPLINK WRD3600 as my router, however I tried to install the gargoyle open source software on the TPlink and it wouldnt work with the modem, router functions worked fine but it couldnt connect to the modem for the external line.

Any ideas if/how I can fix this?
 
Thank you for all the help and replies.

Virgin did offer to credit 7.5 a month until January, but really not sure if I like to stay with them since there is no guarantee they will fix it soon.

Thinking of going back to sky instead and wait for fiber from sky or BT.
 
Alex0_0 said:
Thank you for all the help and replies.

Virgin did offer to credit 7.5 a month until January, but really not sure if I like to stay with them since there is no guarantee they will fix it soon.

Thinking of going back to sky instead and wait for fiber from sky or BT.
Click to expand...

Mine was dropping to around 20mbit at peak times on a 100mbit connection.

After 3 months and £30 of discounts they upgraded the local network and CMTS which now equates to me getting 105mbit all day round.

Suppose if you can get other fibre products then it might be worth moving but in my case the only other option was 7mbit ADSL :o
 
Question. With the Super Hub 2 Wireless N what is the max download speed you can get over the 5ghz. I'm only getting 90-100mb over wifi and i'm wondering if this is a limit of wireless N and if i should buy a AC Router to go with my USB AC card.
 
sanaxe1 said:
Question. With the Super Hub 2 Wireless N what is the max download speed you can get over the 5ghz. I'm only getting 90-100mb over wifi and i'm wondering if this is a limit of wireless N and if i should buy a AC Router to go with my USB AC card.
Click to expand...

You can get the new SuperHub AC for 20 quid, or maybe free.

this is over the superhub and my pc ac adapter.

4903135716.png
 
Just had Virgin Media on the phone to me, have offered me :-

XL TV with SKY Sports/ Movies and the HD channels
XL talk Unlimited
XL broad band @ 200 meg

2 X 1 TB Tivo boxes for multi room viewing.

All for £89.22 for the first 3 months then £127.49 there after. Ive explained I will need to think about it and will get another call from them on Monday.

Is this package worth it in your opinion ?.
 
guys, hopefully you can help...

I'm currently with Virginmedia, just have internet and land line, no TV. Internet is 60Mbps at the moment, it seems pretty reliable for the most part.

ive had an email saying a speedboost is ready (150 Mbps I think??), and I can "order now", but there is no prices mentioned anywhere... which makes me suspicious, and I'm in no mood to sit on the phone for 40 mins to ask them.

reliable internet is more important to me than fast internet, and a (very) quick look on the VM forums suggest a few people having issues after taking the speed increase. although they may have been having issues before hand I suppose.

Does anyone have more info on this? currently pay about £41.50 ish a month for 60 meg internet and land line. I don't really want to pay any more than this.

i'll take it if its free, and if it doesn't break my internet!!

Any advice??
 
dark-knight said:
Just had Virgin Media on the phone to me, have offered me :-

XL TV with SKY Sports/ Movies and the HD channels
XL talk Unlimited
XL broad band @ 200 meg

2 X 1 TB Tivo boxes for multi room viewing.

All for £89.22 for the first 3 months then £127.49 there after. Ive explained I will need to think about it and will get another call from them on Monday.

Is this package worth it in your opinion ?.
Click to expand...

£127PM is not a great deal IMO.

I have the full TV package with Sky & 200MB broadband & telephone with Virgin & my combined bill is £85PM, & even then thats not a fantastic deal.
 
champ222 said:
guys, hopefully you can help...

I'm currently with Virginmedia, just have internet and land line, no TV. Internet is 60Mbps at the moment, it seems pretty reliable for the most part.

ive had an email saying a speedboost is ready (150 Mbps I think??), and I can "order now", but there is no prices mentioned anywhere... which makes me suspicious, and I'm in no mood to sit on the phone for 40 mins to ask them.

reliable internet is more important to me than fast internet, and a (very) quick look on the VM forums suggest a few people having issues after taking the speed increase. although they may have been having issues before hand I suppose.

Does anyone have more info on this? currently pay about £41.50 ish a month for 60 meg internet and land line. I don't really want to pay any more than this.

i'll take it if its free, and if it doesn't break my internet!!

Any advice??
Click to expand...

The speedboosts are technically free but they increase prices each year anyway. However, there is no 60mbps package and hasn't been for some time as it was previously boosted for free to 100mb ~2 years ago. If you really are still on 60mbps then you are on a legacy speed that you shouldn't be and should have been getting faster. Do not ask to be boosted to 100mbps though as that will remove the free boost to 150 from your account unfortunately, any change to a package does that.

Not taking the free boost won't make your line any more or less reliable. What may affect is the amount of people in your area taking the new speeds if your areas network isn't up to it, if that happened (more likely not to than to) it wouldn't matter whether you were on the lowest or fastest package as both would be impacted.
 
Last edited:
You must log in or register to reply here.
Back
Top Bottom