Virgin Media Discussion Thread

Naan_H · 23 Nov 2016 at 16:47

ok fair enough - i thought just as much.

I have no intention of giving up infinity just yet so am going to run both alongside each other and see how it goes. I will just cancel in the cooling off period if i have to.

Is there a way of finding out your area number?

Rainmaker · 23 Nov 2016 at 16:59

Naan_H said:
ok fair enough - i thought just as much.

I have no intention of giving up infinity just yet so am going to run both alongside each other and see how it goes. I will just cancel in the cooling off period if i have to.

Is there a way of finding out your area number?

You could always try Google with a string like 'Virgin Media {my area} area code'. I just did that for Liverpool and one of the first results was a VM forum post saying the area code for the North West is 01. Worth a go?

Naan_H · 23 Nov 2016 at 17:10

Rainmaker said:
You could always try Google with a string like 'Virgin Media {my area} area code'. I just did that for Liverpool and one of the first results was a VM forum post saying the area code for the North West is 01. Worth a go?

Have tried that before and not had any luck. Anyway, i will prob just order broadband only from VM. I think i will always keep the BT line active for the landline so that i will always have the option to quickly change back to FTTC if i need to in the future if VM turns out to be a joke.

Trig · 23 Nov 2016 at 20:37

Erm, you can just log into your VM account and it tells you what your area number is...

Rainmaker · 23 Nov 2016 at 20:52

Trig said:
Erm, you can just log into your VM account and it tells you what your area number is...

He could... if he had an account.

Naan_H · 23 Nov 2016 at 20:52

Trig said:
Erm, you can just log into your VM account and it tells you what your area number is...

But if you are not a VM customer then how can you log into your account :confused:

Swifty55 · 23 Nov 2016 at 21:32

What's the beginning of your postcode?

Trig · 23 Nov 2016 at 21:55

Ahh, not a customer, missed that bit...

Naan_H · 23 Nov 2016 at 22:09

Swifty55 said:
What's the beginning of your postcode?

RM11

Glanza · 25 Nov 2016 at 10:11

VM claim to have resolved the over utilization in my area, stuck a order in as don't require a engineer visit.

Will test it before the 14 days over to see what happens in a evening.

HAz · 27 Nov 2016 at 00:02

TQ28GR
We're on our way...
Your community has been chosen for future development. We’re working as fast as we can to get to you but right now we can’t confirm when we’ll be able to connect this address to Virgin Media services.

Looks promising

Trig · 27 Nov 2016 at 14:48

I'm still getting drops even though I've switched to modem mode, latency is a lot lot better though, speeds have also taken a bit of a hit...

Goose · 27 Nov 2016 at 16:42

I've been with Virgin since the Blueyonder days and its pretty much been fault free for a quite a few years (just llucky i guess). Over the last week or so i've been playing Battlefield 1 a lot and im frequently getting lag spikes where my ping will go from its usual 25-35 to anything from 150 to 450. I keep doing speedtests and its always 150mbps so i'm not sure whats going on really.

Schizo · 28 Nov 2016 at 07:33

Had my new broadband since Thursday.

ChrisD. · 28 Nov 2016 at 10:22

Goose said:
I've been with Virgin since the Blueyonder days and its pretty much been fault free for a quite a few years (just llucky i guess). Over the last week or so i've been playing Battlefield 1 a lot and im frequently getting lag spikes where my ping will go from its usual 25-35 to anything from 150 to 450. I keep doing speedtests and its always 150mbps so i'm not sure whats going on really.

Sound s like congestion, get a TBB monitor up.

http://www.thinkbroadband.com/ping

Swifty55 · 28 Nov 2016 at 10:25

Glanza said:
VM claim to have resolved the over utilization in my area, stuck a order in as don't require a engineer visit.

Will test it before the 14 days over to see what happens in a evening.

Really?

You're Rawmarsh aren't you?

Where have they claimed this?

Glanza · 28 Nov 2016 at 12:27

Swifty55 said:
Really?

You're Rawmarsh aren't you?

Where have they claimed this?

Yeah, 3 times over 2 days via technical support and once via sales.

I'll be surprised if it is truly fixed but can always leave if they haven't.

Swifty55 · 28 Nov 2016 at 12:31

Glanza said:
Yeah, 3 times over 2 days via technical support and once via sales.

I'll be surprised if it is truly fixed but can always leave if they haven't.

I left for a 15Mbps connection cos of the congestion.

When will you be activated? Need to let me know how it goes.

I may just see out the year with this connection first. :/

Glanza · 28 Nov 2016 at 12:54

Swifty55 said:
I left for a 15Mbps connection cos of the congestion.

When will you be activated? Need to let me know how it goes.

I may just see out the year with this connection first. :/

Also saw a few vans on the estate running new cables, this makes me think they've actually done something on my estate atleast.

Hub is getting delivered Friday, hopefully should be connected by time I get home from work.

Even if it's not the full 200mbps in a evening and down to 150 I'll probably stick with it, issue was when it was dropping down to 10-40 in a evening.

Swifty55 · 28 Nov 2016 at 13:32

Glanza said:
Also saw a few vans on the estate running new cables, this makes me think they've actually done something on my estate atleast.

Hub is getting delivered Friday, hopefully should be connected by time I get home from work.

Even if it's not the full 200mbps in a evening and down to 150 I'll probably stick with it, issue was when it was dropping down to 10-40 in a evening.

Yeah, mine went to 2Mbps in the evening and pings went up to 100+.

If they have fixed it, I may just pay extra for the VM Broadband as I have the whole BT package.

15Mbps is usable, just dire for downloading. Lol.