Virgin Media Discussion Thread
- Thread starter macca40
- Start date
Looking at getting the 300 broadband and phone package but haven't had virgin before, I take it with them you are likely to get the speed promised rather than with say BT and dodgy phone lines. Mainly interested in the higher upload speed, I see that you can cancel within 14 days of activation but looks like you can't downgrade later without agreeing to take out a new contract, that true?
If your in a area that hasn't got a fault regarding over usage you'll get full speed, if your in a area that does get it you could be looking at speeds miles lower until they upgrade the network.
Thanks for that, says we can get the 300 tier and its not a very heavily populated area so should be ok.
Sadly VM sales will tell you what you want to hear, you'll have to get it then see what happens in a evening, if it's low speeds then you'll need to get the fault code for a potential fix date which could be months away.
It's not just bandwidth, it's the latency that becomes a huge issue.
virgins tv anywhere on PC is terrible, cant log in, it just freezes on the loading screen.
Not a patch on sky go.
Been trying to log in since 7:45 to watch football, has taken 55 minutes to do so. They don't even stream HD channels...
Not a patch on sky go.
Been trying to log in since 7:45 to watch football, has taken 55 minutes to do so. They don't even stream HD channels...
Just had someone from Virgin Media give me a call, he then came to the flat. He said he had to check stuff so he could clear the property so the installation could go through. He needed a lot of info and also payment info, Have I just been had or is this normal?
Never heard of that. Normally the first time anyone turns up it's the installation guy to do the install. If he can't be done, then he'll report back to see what can be done. The installer won't have anything to do with payment info.
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How is the plex dvr, was thinking about giving it a try but the silicon dust ariel adapter is quite pricy.
It'll be the local rep, I never used him when I placed my order (did it over the phone and provided the same details your folks have) He turned up to my house when I was getting VM installed as on his system he couldn't process orders on our estate and people had been ringing him moaning that I was getting VM installed and they were still waiting.
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When dodgy streams are better quality than the actual legit software. I have found myself using other sources instead of Anywhere sometimes.
Have you tried accessing your plex library online? 300 package says it has no upload restrictions so in theory should support high quality streaming, while the lower packages would be limited.
I just gave Virgin a call and they confirmed it was someone from them.
I'm not the person you asked, but I accessed my Plex from Mallorca for a week while on holiday. Mostly a few hours at night (settle the kids, movies for me when they were asleep etc), and it worked flawlessly at 1080p the whole week. No issues. I also allow my family access to my Plex remotely and they've never complained.
What package are you on if you don't mind me asking. Only I've seen that the lower packages have upload thresholds that would cut in after an hour and reduce the stream quality significantly (https://my.virginmedia.com/traffic-management/traffic-management-policy-thresholds.html).
Thanks