Virgin Media - great service but they really do test my patience at times. (renewal costs)

I would leave them but they installed my internet upstairs in my spare room / office so I could wire my PC rather than having wifi in there. Not sure if I could get BT/fibre companies to also do the same for me as I don't have a phone line socket up there.
 
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Sucks. I've had a Superhub 4 in modem mode for a year with no perceivable downtime.
I'm paying £62 for 1 gig, sounds like I could be doing better.

The SH4 web UI is still quite slow, and it takes literally 10 minutes to restore internet after a reboot, which is a pain when occasionally it will just lose internet completely for no reason, however it's a vast improvement over the SH3 I had before!
 
Sucks. I've had a Superhub 4 in modem mode for a year with no perceivable downtime.
I'm paying £62 for 1 gig, sounds like I could be doing better.

Damn, I’m getting 900mb from talk talk for £36 for 2 years - around 6 months into it.

*edit*

Looks like it’s now £49 p/m. Still a decent saving.
 
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I'm looking forward to my contract ending. I've been pulling off the empty threat of leaving for discounts for 10 years because I had no one better to go to. The Openreach FTTP network has just gone up in my area, so I actually will leave this time!
 
I'm looking forward to my contract ending. I've been pulling off the empty threat of leaving for discounts for 10 years because I had no one better to go to. The Openreach FTTP network has just gone up in my area, so I actually will leave this time!

Pure FTTP is much better I would say but that's up to you. Goes down to cost as well I guess.
 
I renewed with them about 6 months ago and it was an ok experience but I think a lot is dependent on the agent you speak to. I was pretty open minded about the package I had just wanted to avoid the price increasing to £125/month from c£90. Ended up with a better package for slightly more money - I basically got Sports and Movies added to the TV, Netflix for 18 months and a unlimited SIM card which I gave to my student daughter. Basically the Netflix and Sim allowed me to cancel existing contracts and save about £20/month

So I'm on 1GB broadband - which is over specced for our use
The top TV packaged + Sky Sports and Movies (2 set top boxes)
Landline
Netflix
Unlimited SIM

Total cost £98/month
 
I recall spending 1 hour on the phone to them to negotiate my renewal, on paper it looked a good deal but once the numbers were calculated for the full term it ended with me paying more than new customers.
 
I would leave them but they installed my internet upstairs in my spare room / office so I could wire my PC rather than having wifi in there. Not sure if I could get BT/fibre companies to also do the same for me as I don't have a phone line socket up there.
Sky installation guy did it for me recently when I switched from virgin. Asked him if he could wire it into the bedroom/office directly above the room were he was going to be doing it anyway. He said yeah whatever, is actually less cable to run down the house as its coming over from the telegraph pole.
 
I renewed with them about 6 months ago and it was an ok experience but I think a lot is dependent on the agent you speak to. I was pretty open minded about the package I had just wanted to avoid the price increasing to £125/month from c£90. Ended up with a better package for slightly more money - I basically got Sports and Movies added to the TV, Netflix for 18 months and a unlimited SIM card which I gave to my student daughter. Basically the Netflix and Sim allowed me to cancel existing contracts and save about £20/month

So I'm on 1GB broadband - which is over specced for our use
The top TV packaged + Sky Sports and Movies (2 set top boxes)
Landline
Netflix
Unlimited SIM

Total cost £98/month

That’s actually a decent price for everything and you’re going to use it. I can’t help but feel that TV packages will soon change where you get TV + Netflix, Disney and Prime. A lot of the channels are just utter garbage that literally no one watches. I’d be curious to the know the exact viewing figures of the channels we pay a fortune for.
 
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Virgin gone down for me, can't even access their website. Apparently all through the night last night it was down and they supposed to have fixed it, but no dice here. Currently using mobile data.

 
Virgin gone down for me, can't even access their website. Apparently all through the night last night it was down and they supposed to have fixed it, but no dice here. Currently using mobile data.

They fixed last night's problem mid morning today and then broke it again about 4pm
 
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