Virgin Media Speed Upgrades: FAQ

Duke · 14 May 2007 at 22:06

Hmm I thought my 4200 would be okay. What will they replace it with though? I've heard bad things about the webstar and other ones :confused:

allllec · 14 May 2007 at 22:30

thank you xgeek. op updated

shokz · 16 May 2007 at 22:12

Our area is due the upgrade sometime within next two weeks (Shoeburyness) and although the SB4100 can handle 38Mbps downstream and 10Mbps upstream, there is a chance that it's internal components might not be up to the job given that it's such an old model (4100 model has done us a great service since 01'), just wondering if anyone here is receiving 20Mbit on an SB4100 yet?

Duke said:
Hmm I thought my 4200 would be okay.

According to the Virginmedia website the SB4200 will be 'great' for the new speeds.

afraser2k said:
Nice to see the option for us to do it for free.

Agreed.

Bear · 17 May 2007 at 07:24

Woohoo I didnt think I was going to get the speed upgrade so soon as I didnt get the letter through the door where as some of my mates that live in near by towns did (Im in an ex cable and wireless area).

Nice.......

riddlermarc · 17 May 2007 at 15:01

Where has Winnersh gone from the rollout guide page? I'm sure it was there a few weeks ago, not there now :confused:

allllec · 17 May 2007 at 16:33

Its now listed as Reading buddy, since winnersh serves that area aswell

riddlermarc · 17 May 2007 at 16:52

allllec said:
Its now listed as Reading buddy, since winnersh serves that area aswell

Bah, still "To be confirmed.." then! Thanks for the heads up

Nogimmix · 17 May 2007 at 16:56

shokz said:
Our area is due the upgrade sometime within next two weeks (Shoeburyness) and although the SB4100 can handle 38Mbps downstream and 10Mbps upstream, there is a chance that it's internal components might not be up to the job given that it's such an old model (4100 model has done us a great service since 01'), just wondering if anyone here is receiving 20Mbit on an SB4100 yet?

I live in Canvey Island and got the SB4100 but been told I have to upgrade my modem as it won't support the 20meg speed.

allllec · 17 May 2007 at 16:58

riddlermarc said:
Bah, still "To be confirmed.." then! Thanks for the heads up

I share your pain - im in the Reading area as well lol

ta

alec

Duke · 17 May 2007 at 17:51

shokz said:
According to the Virginmedia website the SB4200 will be 'great' for the new speeds.

Oops I meant the 4100

Looking back it is a good 4-5 years old actually

allllec · 18 May 2007 at 19:03

http://allyours.virginmedia.com/html/existingcustomers/faster/schedule.html

Vm updated their timetable

bringans · 18 May 2007 at 19:40

ahh now i see mortlake

. if it was like the 10meg update, I should get it around mid june ( was the 2nd month last time around)

Nick1881 · 18 May 2007 at 22:24

My area says May but they dont have long left.

Says my modem will be fine though.

Psycho Sonny · 19 May 2007 at 23:46

mr_x_plosion said:
My area says May but they dont have long left.

Says my modem will be fine though.

same, hope its soon though because 20 meg is gonna rock

Tom|Nbk · 19 May 2007 at 23:51

mr_x_plosion said:
My area says May but they dont have long left.

Says my modem will be fine though.

Like wise just over a week left so should be soon

Gav · 20 May 2007 at 09:27

Sorry to be the bearer of bad news but 20Mb isn't all it's cracked up to be. I have had it for a month and the quality of service has gone through the floor. When i was on 10Mb speeds were pretty stable, downloading from usenet was a joy as the speeds pretty much maxed out all the time. Now that i am on the 20Mb service I am frequently seeing speeds as low as 1Mb and others have been down to 100kb

20Mb : rarely
10Mb: occasionally
5Mb: sometimes
2Mb: Nearly always

And thats before the traffic management kicks in...

and thats on a good day.

Robert · 20 May 2007 at 09:43

What modem/router do you have?

Gav · 20 May 2007 at 12:09

motorola sb5100 - good for 38Mbps

belkin f5d7231-4p router.

Both more than capable of handling the speed and both worked flawlessly with the 10Mb connection.

Robert · 20 May 2007 at 12:54

You'd be amazed mate. Try a different NIC. Some guy on the newsgroups had the latest C2D motherboard - and the nic couldn't handle 20mb. Regardless of what that modem can handle - my 4100 can do 38mbps but virgin say it can't do 20mb...yours is newer so should be ok - but I would check.

Try without your router.

Gav · 20 May 2007 at 13:35

my nic is a 10/100/1000 gigabit card so thats unlikey to be a problem.

The modem is definitely compatible and the problem is the same without the router. The problem is that VM cannot sustain a 20Mb service up to the same quality as the 10Mb service. Hence why the business connections are still only 10Mb. They will not be increased until the end of the year