Sold my 2017 E220d Estate to Cazoo. It was a very high spec with a lot of desirable options, but they offered me £1000 more than a Mercedes’ dealer and £1500 more than WBAC. I dropped it off at their service centre which was a painless experience - cash was in my bank account within 10 seconds of the guy hitting the OK button on his tablet.
I knowingly paid about £2000 over market price for it 3 years ago due to the spec, condition and low mileage. Cazoo gave me £3000 less than what I paid for it, I’d put 30K miles on it, about half of which I’d expensed at 45p a mile so I’ve actually made a profit!
It appeared on Cazoo about 3 weeks later for £100 less than I bought it for in 2019. It’s still on there, now reduced by £500. I think it’s still about £1500 overpriced even for todays market, there’s plenty of E classes of that vintage on the market because MB were knocking them out on cheap lease deals right, left and centre back then.
Their marketing of vehicles is quite poor - for example on Mercs they don’t list Premium or Premium Plus in their model descriptions, yet they’re listed on the V5. Mine had the Driving Assistance Pack fitted but they’ve only shown standard cruise control but with a photo of the adaptive controls, they’ve listed reversing camera when it’s got the 360 surround cameras. The pictures are sufficient to see all the options it has but you have to know what your looking for.
There’s a C Class on there listed with “Premium Audio”, but I’m sure it hasn’t got it because it’s not a Premium Plus and it was never available separately. It’s got the plastic stick on Burmester speaker grilles you can buy on Alibaba for a few quid!