When are you going fully electric?

[Nasher]

But fundamentally we are talking about different things between the charger, a short term consumable device which is dependant on a (comparatively) small manufacture and a vehicle (arguable short term and consumable...) that is still in production, still sold and up until today had functionality that enable the customer to decide on allowing a third party to manage charging on their behalf.

Cloud services when designed right and with the right tools and services behind them are very cost effective and secure. The integration between third parties and the vendor need to be well defined but equally its not like its something that isn't done on a massive scale every day and securely...

Again, I go back to my original view, JLR have dropped the ball by leaving it to the energy companies to tell the customer, and to not have an immediate fix or to have not provided a time line for mitigating the change is just poor. I paid for a 2 year subscription to allow remote access and management at the end of January, I have now lost a significant part of the functionality I have just paid for.

It's not that cost effective anymore. Companies laid off their in-house IT years back and outsourced everything, but now costs have swung the other way. These cloud services are extortionately expensive to run now.

Many companies don't have their own IT experts to tell them when something is a dumb idea. They just give consultants money and they do it the best they can, often dropping short of things like GDPR etc. Then a government regulator comes along and says nope shut it down.

 

[b0rn2sk8]

Again, I go back to my original view, JLR have dropped the ball by leaving it to the energy companies to tell the customer, and to not have an immediate fix or to have not provided a time line for mitigating the change is just poor. I paid for a 2 year subscription to allow remote access and management at the end of January, I have now lost a significant part of the functionality I have just paid for.

To be clear, I 100% agree with your take.

The crux of my post is that I see these issues getting worse, not better in the future as more and more devices get connected to cloud services.

We’ve had plenty of warnings already from the games industry and Google. Cloud services are extremely vulnerable to the whims of the people that operate them, even paid services.

If <insert company here> decided they no longer want to support the cloud services on their legacy products and discontinue them (the motivator probably being to cut costs), there is nothing the end user can really do about it.

 

[bloodiedathame]

Nissan shut down all the online services for their EVs too this week.

Not all, just pre-2016 ones.

 

[Jonnycoupe]

Sounds like a management 'fix' to a technical issue they don't understand.

Sounds like conjecture.

 

[Hawk Tuah]

Sounds like conjecture.

Fact.

 

[J1nxy]

It's not that cost effective anymore. Companies laid off their in-house IT years back and outsourced everything, but now costs have swung the other way. These cloud services are extortionately expensive to run now.

Many companies don't have their own IT experts to tell them when something is a dumb idea. They just give consultants money and they do it the best they can, often dropping short of things like GDPR etc. Then a government regulator comes along and says nope shut it down.

If its done properly and with the right requirements, governance etc defined it isn't necessarily more expensive and can deliver some serious benefits. But you have to not just try to treat it as a bunch of VMs like you did on prem, which equally doesn't meet the GDPR or other requirements of a regulator. Poorly defined and deployed infrastructure and applications are poorly defined and deployed regardless of where you host them.

 

[squerble]

Looking at an "EV specialist" dealer, and I'm a bit concerned with their reservation model. Looking at this Model 3 for example, and then checked the "Reservation terms":

• A £500 deposit is required to reserve a car
• This deposit is non-refundable, but it is transferable to another vehicle
• Full payment is required within 48 hours of the payment of the deposit.
• One charging cable is provided free of charge, a choice of either a 3 pin cable or type 2
• An additional public charging lead is available for an additional £100+VAT

First on those three points, this seems disgustingly high-pressure tactics? On the final two points, this sounds like they're just nicking the cables that come with the car?! Pretty much every EV comes with a granny cable and a type 2 cable, so should be included without any mention, yet this company is absolutely nickel and diming every single aspect? The non-refundable deposit is especially frustrating if someone wanted to test drive one of the cars but could only do it of a weekend due to the distance between them (me) and the dealer.

 

[bigmike20vt]

are you sure granny chargers are included as default these days?
(both of our cars were - an i3 and an ipace but i thought increasingly these days that was dropped and now a paid extra)

 

[squerble]

are you sure granny chargers are included as default these days?
(both of our cars were - an i3 and an ipace but i thought increasingly these days that was dropped and now a paid extra)

At least for this year of Model 3, both were definitely included.

 

[b0rn2sk8]

Looking at an "EV specialist" dealer, and I'm a bit concerned with their reservation model. Looking at this Model 3 for example, and then checked the "Reservation terms":

• A £500 deposit is required to reserve a car
• This deposit is non-refundable, but it is transferable to another vehicle
• Full payment is required within 48 hours of the payment of the deposit.
• One charging cable is provided free of charge, a choice of either a 3 pin cable or type 2
• An additional public charging lead is available for an additional £100+VAT

The non-refundable elements of that are illegal if the transaction is over the phone/internet. Distance selling regulations apply.

First on those three points, this seems disgustingly high-pressure tactics? On the final two points, this sounds like they're just nicking the cables that come with the car?! Pretty much every EV comes with a granny cable and a type 2 cable, so should be included without any mention, yet this company is absolutely nickel and diming every single aspect? The non-refundable deposit is especially frustrating if someone wanted to test drive one of the cars but could only do it of a weekend due to the distance between them (me) and the dealer.

The cables point varies by manufacturer, some come with nothing. Also bare in mind it’s a used car, they don’t always stay with the car when it goes into the trade. Original owners have a habit of keeping them and selling them on themselves or using them on their next car which didn’t come with one. They could have also lost it, broke it etc.

Edit: if you don’t like the price, don’t buy. They aren’t going to allow you to walk away over £120 cable in this market…

 

[squerble]

The non-refundable elements of that are illegal if the transaction is over the phone/internet. Distance selling regulations apply.



The cables point varies by manufacturer, some come with nothing. Also bare in mind it’s a used car, they don’t always stay with the car when it goes into the trade. Original owners have a habit of keeping them and selling them on themselves or using them on their next car which didn’t come with one. They could have also lost it, broke it etc.

Edit: if you don’t like the price, don’t buy. They aren’t going to allow you to walk away over £120 cable in this market…

Oh sure, it was just more a point in the overall picture of this dealer, which feels very dodgy.

 

[OldKitMan]

Looking at an "EV specialist" dealer, and I'm a bit concerned with their reservation model. Looking at this Model 3 for example, and then checked the "Reservation terms":

• A £500 deposit is required to reserve a car
• This deposit is non-refundable, but it is transferable to another vehicle
• Full payment is required within 48 hours of the payment of the deposit.
• One charging cable is provided free of charge, a choice of either a 3 pin cable or type 2
• An additional public charging lead is available for an additional £100+VAT

First on those three points, this seems disgustingly high-pressure tactics? On the final two points, this sounds like they're just nicking the cables that come with the car?! Pretty much every EV comes with a granny cable and a type 2 cable, so should be included without any mention, yet this company is absolutely nickel and diming every single aspect? The non-refundable deposit is especially frustrating if someone wanted to test drive one of the cars but could only do it of a weekend due to the distance between them (me) and the dealer.

is this deposit paid remotely or in the showroom? Just do everything online if possible and you can get all your money back, it's the law.

I made sure I paid 100% of my Zoe online before collecting it to make sure I could easily get out of the deal if I wasn't happy with the car when collecting or driving it home.

 

[squerble]

is this deposit paid remotely or in the showroom? Just do everything online if possible and you can get all your money back, it's the law.

I made sure I paid 100% of my Zoe online before collecting it to make sure I could easily get out of the deal if I wasn't happy with the car when collecting or driving it home.

I think it’s all online.

There’s also an element of the sight-unseen buying of a car which I’ve never done before either - not sure I’d like to buy a car without a test drive, especially the Model 3 which has some documented suspension issues. Normally you’d pay a (refundable) holding fee of £100 or so, and then go to test drive it at the weekend.

 

[OldKitMan]

I think it’s all online.

There’s also an element of the sight-unseen buying of a car which I’ve never done before either - not sure I’d like to buy a car without a test drive, especially the Model 3 which has some documented suspension issues. Normally you’d pay a (refundable) holding fee of £100 or so, and then go to test drive it at the weekend.

I bought my Zoe having never driven a Zoe or any sort of EV ever. Was one of the reasons I'd did everything online just in case but made my decision from watching reviews on Youtube.

 

[EddScott]

wow. that is good to know I was literally going to remove my zappi from IO tonight and put it back on my ipace due to some issues with the smart controls on the zappi. oh dear.

There were endless posts on the IPace FB group about this. I read some were saying the Zappi isn't affected - or it is affected but Octopus can still control it?

I switched to the Jag app and just set the car to charge between 1200 and 0500 - the shorter time frame doesn't come in until May?

Jag app seem to manage the charging OK so no great shakes - other than an increase in price per Kwh.

Be nice if it could be fixed.

 

[bigmike20vt]

zappi isnt affected but my zappi (actually my harvi) has a fault and currently myenergi and my installers are having a game of ping pong about who needs to do what for the repair.

for now IO wont work on my zappi until the harvi is sorted.

btw untill you are kicked off, cheap IO is 11:30pm - 5:30am so if you can set that in your car you will save a little more. (rather than 12:am to 5am that you mentioned)

 

[b0rn2sk8]

Can’t you just DIY fix the havi if they send you a new one?

It’s just a a wireless box to relay CT readings. It’s a really basic job and doesn’t need an electrician.

 

[bigmike20vt]

Can’t you just DIY fix the havi if they send you a new one?

It’s just a a wireless box to relay CT readings. It’s a really basic job and doesn’t need an electrician.

yeah maybe the problem is they say they won't send a new one till I have proven it is faulty. they want me to move it across my lounge even tho it's already only 6m away. this means extending the wires for the clamps and drilling holes in our wall . again I am not saying I can't do this... but we paid £1300 + for this system and installation. it's not meant to need DIY
I think this is stupid . the installers say it's stupid and despite fitting 100s.of systems with often a much worse position of the harvi myenergi are currently ghosting us (zappi.claim 30m range even with a wall but they still want me to move it.

what with this and the ipace problems with IO I wish we had just got an ohme . I went for a zappi for the solar support but I am exporting our solar excess anyway and not using to charge the car

 

[Chabsy]

I'm hearing so many electric vehicles owners going back to ice/hybrid. I think that EVs are a blind alley we've be going down. Hydrogen is probably the way forward eventually.

 

[Jonnycoupe]

Im about to get my 3rd EV in a row so like to throw some opposition to that claim.

One of my friends handed in Toyota Murai company car back as he was sick of travelling into Birmingham to refuel it. I know the feeling, leaving the house to get fuel certainly isnt a blind alley but a road thats far more inconvenient than charging at home or destinations.