Associate
- Joined
- 6 Nov 2002
- Posts
- 1,187
I've tried to do that but getting an error. Contacted Ohme and they came back with:The Ohme changes from 'Add %' to 'Charge to %' if you add the car to the app and allow access to the car's API. I don't bother as we have two EVs so it doesn't matter which one we plug in , IOG will just smart charge to the % set by the car. You shouldn't need to keep amending the app, just set the car to end charging to your preferred %.
It seems to be their standard response and they don't seem to care to look into it. My fault for not reading the reviews I know a few people with an Ioniq 5 who are working fine, so no idea why some people are having issues and some aren't. I'd have expected the same API to be used to get that info...Thank you for your message.
I'm sorry to hear you're having trouble with Ohme recognising the battery status.
We have recently become aware that there is an issue affecting Hyundai API functionalities. Our Product team is currently investigating this issue and will look to resolve this as soon as possible.
As an Ohme Labs feature, communication directly through your vehicle (via API) is still in development. As a result, it may not work as intended from time to time.
For the moment you would need to disconnect the API link (by clicking "Unpair my Hyundai", then "Unpair now") and then adjust your charge schedule slightly to 'add' a certain amount of charge on top of any existing battery, rather than meeting a 'target'.
There is more information about how to charge without API support in our support article below:
How do I choose the right target for my car? - Ohme EV (ohme-ev.com)
We're sorry for the inconvenience this may cause.
Please note that as long as this issue is under investigation by the Product team, it will not be monitored for replies and will be considered closed. If you require any other assistance or have any other questions, please send a new email to [email protected]