Its not against the shop its a personal repair because the shop couldn't come through with the parts in time for her "holiday" (which she lied about). So its a theft from myself personally.
I Invited Whoever wanted to collect the device to collect it from the location that i was at, just so happens to be my house. Some times i have people collect from my mother in-laws.
I invited them to collect from me as it was a personal repair, hence dealing with them personally. wherever i may be with the ipad is immaterial in my eyes.
I'm not "just as bad" at all. The shop couldn't come through with the service promised, so after they took the ipad back i suggested that i could take her on as a personal customer and have it fixed before her holiday. Simple. I was trying to do her a favor, this is how i have the reputation for good customer service in this field where i live... for going the extra mile.
How was i to know her dad who doesn't live with her would decide in his wisdom to throw a fit and call me a pedo for asking for the ipad to be collected from my house, whilst i was recovering from an operation (hence why not at shop for collection) before she went on the so called holiday tomorrow....
I cant see how i can be at fault at all in this situation.
I will still have personal customers drop off and collect from my personal address, just like i have done the past thousand repairs.
I do wonder what this bloke would have done if i hadn't actually gone to the shop today... come to my house? It seems to me that he had researched every detail and had a plan to simply try and get me in trouble, and get a free repair.