Why is AMD quiet about black screens on 290x?

[vUNREALv]

To be fair this is not the only complaint about Black Screens on the 290/X.

Having said that if your not getting them with the card (untouched) then its not broken as such, thats not to say nothing is wrong with it, or the drivers, or a combination of that and the OS.

If its Black Screening (untouched) just send it back, if not, accept you didn't get a great one for tweaking, wait for improvements, or DSR if unimpressed.

I would agree, its always a lottery with overclocking, but it is possible its an OS, driver or utility that's causing the problem, at this early stage it looks like us the buyers are the ones who are going to have to trouble shoot and find what is causing it.

Out of all the threads I've seen regarding this I can't remember seeing one where people report the OS they are using, they mention drivers, bioses and overclocking utils but not the OS.

 

[Rangerjr1]

To me this sounds like the vddc isn't applying correctly and its mucking up voltages suitable for stock clocks.

Have you tried a different bios? What brand is the card? If not asus try the asus bios.

And I say this in the nicest possible way....speak to others how you wish to be spoken to, users will be less willing to help if you speak to them like dirt

I get what you're saying. But people keep claiming im whining about a dud overclocker, which it is not. I got 1270/1650 out of it.

 

[humbug]

I did 1270 on it, and it scored appropriately. I had a black screen during the whole bench.

Now really guys, this is not about the cards capabilities of ocing.

I can bench my GPU at that and more, it does it with a Black Screen, if i'm lucky... if not it gets really funky on my screen, 1970's stile.

Thats normal, and not healthy.

 

[Rangerjr1]

I dont understand why Gregster got so butthurt though. He's a great guy dont get me wrong, but it looked like he delibirately ignored what i said.

 

[james.miller]

I dont understand why Gregster got so butthurt though. He's a great guy dont get me wrong, but it looked like he delibirately ignored what i said.

Yeah, i hate people who do that o_O

 

[Rangerjr1]

Yeah, i hate people who do that o_O

Im not even sure if you're being sarcastic or something.

 

[LtMatt]

Take a deep breath and get the topic back on track. ^

 

[Rangerjr1]

Take a deep breath and get the topic back on track. ^

Teach me some breathing exercises please.

 

[LtMatt]

Teach me some breathing exercises please.

Unfortunately im not a mid wife.

 

[james.miller]

Im not even sure if you're being sarcastic or something.

You got me, it was sarcasm. I asked you twice if you checked the event logs and you havent responded. There's irony there somewhere.

 

[Rangerjr1]

Unfortunately im not a mid wife.

lol.

Thanks for trying to help me out matt, i guess ill just have to wait and see if the drivers and/or oc tools fix it.

 

[LtMatt]

You could always order a new card and see if its better then sell your current one. If its not better, dsr.

 

[Rangerjr1]

You got me, it was sarcasm. I asked you twice if you checked the event logs and you havent responded. There's irony there somewhere.

Where are they located?

Yea and sorry about that.

 

[CEUOTC]

Running Windows 7 Professional 64 bit SP1.
i7 3770k @ Stock.
Asus Maximus V Gene (Latest Bios).
32 gb of CV DDR3 @ Stock.
Sapphire R9 290 @ Stock.
BenQ XL2440T @ 120Hz (Black Screen if in 60 or 120).

From cold boot, will Black Screen in BF4 and Wot, have not tried other games yet, after a pressing reset, then power button to clear the Black Screen and lock up, computer will run normally.

Have used GPU-Z to record reading from the card while playing and all look normal.

The time stamps for the different Black Screen events on GPU-Z show no abnormal indications and cross referring this to the Event Viewer also shows no abnormal events, just showing the hard reset events.

The following info is based on a Black Screen event this morning:

2013-11-15 10:19:12 ,
GPU Core Clock [MHz] = 947.0
GPU Memory Clock [MHz] = 1250.0
GPU Temperature [°C] = 88.0 (Down from 89[°C] just before Black Screen event)
Fan Speed (%) = 42
Fan Speed (RPM) = 1997
GPU Load [%] = 84 (Down from 99% just before Black Screen event)
Memory Usage (Dedicated) [MB] = 1933
Memory Usage (Dynamic) [MB] = 209
12V [V] = 11.63
VDDC [V] = 1.180
VDDCI [V] = 1.000
VDDC Current In [A] = 9.1 (Down from 14.6[A] just before Black Screen event)
VDDC Current Out [A] = 80.5 (Down from 129.0[A] just before Black Screen event)
VDDC Power In [W] = 105.9 (Down from 148.5[W] just before Black Screen event)
VDDC Power Out [W] = 95.3 (Down from 126.1[W] just before Black Screen event)
VRM Temperature 1 [°C] = 54
VRM Temperature 2 [°C] = 72

Not sure if there is anything useful here however all this seems to indicate is the GPU going from a 3D state to a 2D state as it goes Black Screen.

 

[Rangerjr1]

Running Windows 7 Professional 64 bit SP1.
i7 3770k @ Stock.
Asus Maximus V Gene (Latest Bios).
32 gb of CV DDR3 @ Stock.
Sapphire R9 290 @ Stock.
BenQ XL2440T @ 120Hz (Black Screen if in 60 or 120).

From cold boot, will Black Screen in BF4 and Wot, have not tried other games yet, after a pressing reset, then power button to clear the Black Screen and lock up, computer will run normally.

Have used GPU-Z to record reading from the card while playing and all look normal.

The time stamps for the different Black Screen events on GPU-Z show no abnormal indications and cross referring this to the Event Viewer also shows no abnormal events, just showing the hard reset events.

The following info is based on a Black Screen event this morning:

2013-11-15 10:19:12 ,
GPU Core Clock [MHz] = 947.0
GPU Memory Clock [MHz] = 1250.0
GPU Temperature [°C] = 88.0 (Down from 89[°C] just before Black Screen event)
Fan Speed (%) = 42
Fan Speed (RPM) = 1997
GPU Load [%] = 84 (Down from 99% just before Black Screen event)
Memory Usage (Dedicated) [MB] = 1933
Memory Usage (Dynamic) [MB] = 209
12V [V] = 11.63
VDDC [V] = 1.180
VDDCI [V] = 1.000
VDDC Current In [A] = 9.1 (Down from 14.6[W] just before Black Screen event)
VDDC Current Out [A] = 80.5 (Down from 129.0[W] just before Black Screen event)
VDDC Power In [W] = 105.9 (Down from 148.5[W] just before Black Screen event)
VDDC Power Out [W] = 95.3 (Down from 126.1[W] just before Black Screen event)
VRM Temperature 1 [°C] = 54
VRM Temperature 2 [°C] = 72

Not sure if there is anything useful here however all this seems to indicate is the GPU going from a 3D state to a 2D state as it goes Black Screen.

Around that voltage i get black screens. Is that your stock voltage?

 

[james.miller]

It's fine i'm just messing anyway lol. the logs would be in control panel >> computer management >> event viewer >> windows logs >> system. Look for critical events that happen at the time of the black screen, it may or may not give you some information on what's happening - worth a look anyway.

 

[CEUOTC]

Around that voltage i get black screens. Is that your stock voltage?

Yes.

 

[Rangerjr1]

It's fine i'm just messing anyway lol. the logs would be in control panel >> computer management >> event viewer >> windows logs >> system. Look for critical events that happen at the time of the black screen, it may or may not give you some information on what's happening - worth a look anyway.

Nothing related to any graphics adapter or anything.

 

[vUNREALv]

Running Windows 7 Professional 64 bit SP1.
i7 3770k @ Stock.
Asus Maximus V Gene (Latest Bios).
32 gb of CV DDR3 @ Stock.
Sapphire R9 290 @ Stock.
BenQ XL2440T @ 120Hz (Black Screen if in 60 or 120).

From cold boot, will Black Screen in BF4 and Wot, have not tried other games yet, after a pressing reset, then power button to clear the Black Screen and lock up, computer will run normally.

Have used GPU-Z to record reading from the card while playing and all look normal.

The time stamps for the different Black Screen events on GPU-Z show no abnormal indications and cross referring this to the Event Viewer also shows no abnormal events, just showing the hard reset events.

The following info is based on a Black Screen event this morning:

2013-11-15 10:19:12 ,
GPU Core Clock [MHz] = 947.0
GPU Memory Clock [MHz] = 1250.0
GPU Temperature [°C] = 88.0 (Down from 89[°C] just before Black Screen event)
Fan Speed (%) = 42
Fan Speed (RPM) = 1997
GPU Load [%] = 84 (Down from 99% just before Black Screen event)
Memory Usage (Dedicated) [MB] = 1933
Memory Usage (Dynamic) [MB] = 209
12V [V] = 11.63
VDDC [V] = 1.180
VDDCI [V] = 1.000
VDDC Current In [A] = 9.1 (Down from 14.6[W] just before Black Screen event)
VDDC Current Out [A] = 80.5 (Down from 129.0[W] just before Black Screen event)
VDDC Power In [W] = 105.9 (Down from 148.5[W] just before Black Screen event)
VDDC Power Out [W] = 95.3 (Down from 126.1[W] just before Black Screen event)
VRM Temperature 1 [°C] = 54
VRM Temperature 2 [°C] = 72

Not sure if there is anything useful here however all this seems to indicate is the GPU going from a 3D state to a 2D state as it goes Black Screen.

Great info thank you.

 

[Akagi]

AMD and NVIDIA both have their benefits and drawbacks, nobody forces you to go one way or the other, and there is rarely a new release which is without problems.

/thread?