WHOOSH....
I looked at YouFibre, months ago, when they leafleted the area, but on checking, found I was stuck in an expensive to get out of contract with Plusnet for FTTC. Never a problem with PN, but getting expensive, for the speed, and cheaper for faster fibre, at You. Besides, fibre was where we would soon be forced anyway, and dreading the likely disruption.
Three weeks ago, an email from PN, to say - due to a failure to send me a contract, at last renewal, I could escape my contract at no cost. At which point I looked around and at YF again, emailed them, to see what they could offer, and when. I agreed to 150, plus keeping my phone number, and phone last Thursday, given a date of today, Wednesday pm, today 20th Nov. My FTTC came into my loft, overhead, from the pole - master socket, and router, all wired in the loft, and a massive job to change, so I asked how the fibre might enter. Again via the pole, so I asked could the fibre do likewise, with loft mounted router. Loft is a rough conversion, insulated, plaster-boarded, floored and carpeted, but accessed via a loft-ladder. I was told - ask the installer, or I was free to cancel if not.
In the meantime, I organised a draw-wire, to bring the fibre in, via the roof eaves, into the main carpeted, and insulated area, to make the installer's life easy. The guy turned up today, I explained what I would like, but he said no, he wasn't allowed to install into a loft, had to go down the outside wall, so I said that was no good to me, it would cause too much disruption. He agreed to follow me up, and have a look at the actual job, and how safe and easy it was, then agreed to phone his office, to see if they would agree.
They agreed, and he was able to crack on with it. He ran the fibre from the pole, to the terminator, co-located indoors, next to the ONT, with the new modem alongside that, all very neat and tidy. He was in, out, done and working, in 90 minutes. Wifi coverage, via the arris router, is very much better than the old PN router. Speedtest, even on wifi, loft down two floors to living room, shows brilliant 160 up, 150 down.
I've just received an email, advising that my number port will be complete, in just six days. My head is spinning with how quickly, easily, and problem free, this has all come together..
