Guys I'm having a bit of a nightmare and was hoping some of you could please help? Forgive the length but I don't want to miss anything important that might help your diagnosis/advice. If you need a TLDR, my new (and first) external filter is making a noise that seems far too loud, intrusive (a room away intrusive) and vibration-like. See the vid below and comment with any help please. Otherwise, read on.
We have an ~80 litre / 20 gallon tank, approx 2' long x 18" high x 12" deep. We bought it on impulse a couple of years ago and I've learnt as I went - eventually ending up with quite the fish keeping bug! The original Superfish cheap internal filter failed recently, and by the time we'd returned home and noticed the tank was a mess and most of the fish were dead. The pump was making a noise but not actually moving water, so it could have been failed for a few days tbh. All but a few neons died. It was only a crappy £10 foam job, and in hindsight probably not very effective at that.
I emptied the tank, cleaned it up and refilled with the same brand spring water we always use. Our tap water is hellishly alkaline and hard, and buffers like crazy. Great for Malawi cichlids but not so much for soft, acidic blackwater setups like mine. The spring water PH is 6.2, and in the tank ammonia is 0. Nitrite was high after the pump died but is now settling, and nitrate is low. After a bit of reading around I ordered an All Pond Solutions 1000EF external filter, which is rated at 1000 litres throughput for tanks up to 400 litres in size. Yes that's overkill but it's a cheap (£45) smallish external that will allow me to transfer it to a larger (4' hopefully) proper aquarium once funds allow. With some decent layered media the flow rate would be slower anyway, and it turns out in practice I was right. Online sources suggest the real world flow rate is closer to 400 litres not 1000, so again about right really. At the same time I also ordered some DIY foam sheets, BioHome Ultimate sintered glass biomedia (from PondGuru) and so on. It duly arrived, so I set it up like this:
Bottom tray: Coarse 1" corrugated foam > medium 1" corrugated foam > fine 1" corrugated foam > thin polishing pad
Middle tray: A thin polishing pad (last chance of mech filtering before the bio media levels) topped with the ceramic noodles that came with the filter
Top tray: 1KG of BioHome Ultimate
I also seeded each tray with PondGuru's bacteria gel balls, filled the filter canister with more spring water (always treated with de-chlorinator, to be safe) and primed the pump. I left the inlet and outlet tubing at full length (1.2 metres, the max supported by the pump) and the filter is housed on the floor while the tank is above it on a coffee table sized stand. All this was engineered to help keep the flow rate reasonable without turning the tank into a washing machine, and touch wood it worked out fine. On first start, the filter started running fine and just needed a slight wobble to get the rest of the air out. No problems so far. After a while though the motor head / top section of the filter became increasingly loud and buzzy and you can now hear it a whole room away. Imagine leaning a fast vibrating item against a metal or plastic surface - it's that kind of boomy/vibrating noise. Crappy video to help illustrate:
Sorry it's rubbish but I was home alone and struggling to operate the pump and hold the phone etc by myself. As you can see it does sound like the impeller, but it's noticeably worse if you change the angle of the tap stop, and also worse at various degrees of pressing the priming button. If I press hard on the black tube housing, or in the middle of the lid, the noise dulls somewhat. I thought it was an air lock at first but no air seems forthcoming. I did notice however, and I think this is the crux of it but I don't know enough about externals to be sure, that if I tip the unit back enough some water starts to seep out of the seal between the top and bottom halves, around the area of one of the clips and the power lead.
I though it was coincidence at first (trapped water in external nooks and crannies from putting it together), but I can repeat it time and again. Each time some water leaks out, I can then bleed new air from the filter housing. That sounds like a leak to me.
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Can anyone give me any pointers? Could it just be a dodgy or badly fitting O ring on the lid? It didn't make this noise the first time I set it up. I opened it after a day to make sure the top tray was OK because some of the bio balls were getting out of the outlet pipework. Ever since then, it's been noisy. Maybe the seal has moved? I did re-open and re-seal it but it didn't help, and I didn't think to check the O ring at that time. Worth another go and a proper check? Or is it a faulty unit? A faulty part you can identify? Something else? I have it stood in a bucket for now just in case...
I don't have much spare cash atm but if needs must I could stump up for a better unit and then return this one. Maybe an AquaManta from Maidenhead, or a Fluval 106? Luckily I didn't buy from APS direct (their customer service has mixed reviews) but rather Amazon. Two taps in the app and I get a guaranteed return and refund no questions asked, which is handy. So, any help or suggestions will be very gratefully received. I'm tearing my hair out! TIA.
PS: My plan once it's sorted is to make it a South American setup. Keep the neons, add some pencil fish or red phantom tetras, and either a pair of Cockatoo cichlids (Apistogramma) or maybe a pair of Blue Rams.