My Galaxy S2 broken? (with photo's now)

Ace Modder · 29 Feb 2012 at 13:42

Hey guys

My Galaxy S2 which was sim free (factory unlocked) has developed a fault.

Basically my battery run out of charge yesterday and I got home and put it on charge, I turned the phone on once fully charged but it didn't register my sim being in.

I have turned my phone of/on about 10 times now.

I have done a factory reset on the handset and it is still not reading my sim.

The strange thing is that when enter *#06# the IMEI number is not in the box, it is just blank? ?

I have tried another sim in my phone and it doesnt pick up any other sims either!

Any idea what is wrong with my phone. The strange thing is that when I tried to restart my phone one of the many times yesterday the phone kept coming up with an error similiar to this

It just keep re-opening everytime I pressed the close button on screen.

I rebooted and it kept doing it, then after about 3 resets it seemed to dissapear, but the phone is still not picking up my sim card.

Any ideas what is wrong with my phone.

Matteysan · 29 Feb 2012 at 13:59

Seems that your EFS file may have got corrupted somehow, This holds your IMEI etc.

Is the phone rooted or got a custom rom installed? If so have a poke around in explorer to see if you have a EFS backup.

grudas · 29 Feb 2012 at 14:20

try to recover your IMEI.. :] i might be blocked? or the IMEI got messed up somehow... there are threads on xda forums on how to do it

Ace Modder · 29 Feb 2012 at 15:16

The phone has never been rooted nor had any custom roms installed

Ace Modder · 29 Feb 2012 at 15:17

Just typed in *#1234#
The phone should display this
PDA: i9100XWKI4
PHONE: I9100XXKI1
CSC:I9100CPWKH1
Build info: Wed Sep 14 20:34:11 KST 2011

Mine displays
PDA: i9100XWKI4
PHONE: unknown
CSC:I9100CPWKH1
Build info: Wed Sep 14 20:34:11 KST 2011

Myshra · 29 Feb 2012 at 15:24

EFS corruption is instant RMA time. Simplistic version - your SIM(s) isn't working because it's asking the phone for the IMEI - phone is supplying a blank one - SIM can't authenticate with the network with that rubbish and thus no network connection. Phone up Samsung, I think the number is +44(0)1932 454358 (local number), The internal orange web pages say the number is 08456 7267864 alternatively. Open 8am-6pm. Whatever you do keep a copy of your IMEI for reference by the way, and the serial for the phone.

Edit: Flashing will not fix your EFS by the way, that's not an option. We know you didn't flash too, you're still using TouchWiz

grudas · 29 Feb 2012 at 15:26

yeah best bet to phone up samsung then..

you haven't rooted or installed anything on it so guarantee is still there

Ace Modder · 29 Feb 2012 at 15:42

Right I have called Samsung they are sending me the info of where to send the phone for replacement/repair.

They are sending a padded evenlope to return the phone etc back to them

Ace Modder · 29 Feb 2012 at 15:43

Myshra said:
Edit: Flashing will not fix your EFS by the way, that's not an option. We know you didn't flash too, you're still using TouchWiz

Show me your UI then

grudas · 29 Feb 2012 at 16:01

Ace Modder said:
Show me your UI then

touchwiz is alright tho

i simply don't like thats why mine looks different..

and i guess a lot of people don't like it either + they have alternatives around thats why its not as popular

Ace Modder · 29 Feb 2012 at 16:07

Hmmm, once my phone is back and repaired I think I may try some of the cust ROMs

Are there any which do not invalidate your warranty?

Cuchulain · 29 Feb 2012 at 16:13

Ace Modder said:
Hmmm, once my phone is back and repaired I think I may try some of the cust ROMs

Are there any which do not invalidate your warranty?

No, but you can get round it by resetting the firmware counter and reflashing the standard firmware if you ever need to RMA it again.

Myshra · 29 Feb 2012 at 16:16

Ace Modder said:
Show me your UI then

I test phones so I can't sorry. They make me test the Orange launcher too, I get enough punishment don't worry.

Dangerous · 29 Feb 2012 at 17:22

grudas said:
try to recover your IMEI.. :] i might be blocked? or the IMEI got messed up somehow... there are threads on xda forums on how to do it

If the IMEI was blocked then his IMEI would still be there but not have network access.

Samsung standard IMEI is 00449 IIRC

On your phone dialer if you type: *#06#

What number comes up? Blank?

My SGS2 CM9 ICS

reflux · 29 Feb 2012 at 18:55

Dangerous said:
If the IMEI was blocked then his IMEI would still be there but not have network access.

Samsung standard IMEI is 00449 IIRC

On your phone dialer if you type: *#06#

He actually says he already tried this in the first post

Ace Modder · 29 Feb 2012 at 20:11

Yes, the box with the IMEI number has no numbers in it at all.

Luke · 29 Feb 2012 at 21:43

This keeps happening to me, but only if I let the phone totally run out of power.
I find the trick is to remove the battery and sim card, then re-assemble it and it works.
Bloody annoying.

Ace Modder · 29 Feb 2012 at 23:13

I recall having no signal last time my battery died but a quick reboot fized it. maybe it fixed itself last time????

Ace Modder · 7 Mar 2012 at 13:18

Samsung's repair company are mad!

I have contacted them regarding the repair on the EFS file corruption.

The service centre are apparently unable to repair the phone until a £45 +VAT payment has been made due to moisture being in the USB power port (even though this cannot and has not caused the fault that I sent it in for.)

Scougar · 7 Mar 2012 at 13:26

Moisture in an exposed port LMAO. I would phone Samsung and complain about the company.

Hopefully you removed all your personal data before you sent the phone in right (like pictures, email accounts etc etc.)