Ford - Turbo Dieseles - Failing when not driven fast enough

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Sin_Chase said:
It was under warranty, they fixed that problem under warranty. Are you saying they have no obligation or responsibility towards their own fix?
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Correct - the warranty on the fix ends with the expiration of the vehicle warranty. It does not extend the warranty. Thats how it works with everything from cars to washing machines.

I really do not see where the confusion here is.
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What are you asking us? To comment on the specific issue in question, or to agree with you about how horrible Ford are in general when selling new diesel cars to people who live on a small island?

Is it even the same fault thats reoccured? Didnt you say it was the turbo the first time?
 
Sin_Chase said:
I really do not see where the confusion here is.
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You can't say what broke and was replaced in what timescale.

VW when they replaced the gearbox of my car with 3 days remaining on the 3 years advised the replacement was warrantied for 90 days from fitting.

If the DPF keeps clogging up from short journeys at sub 30mph then they can't be held responsible for a car brought in to an unsuitable environment.
 
Jonnycoupe said:
But you don't know what broke on either occasion, you seen to be assuming they are linked.
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Ford have the car, they have diagnosed it themselves and the guidance they have issues is quotation from the user manual "Must be driven at 50-60mph etc......"

The same diagnosis they fixed under warranty and then fixed outside of warranty for £ they are only now turning around and saying "Tough....read this"

I made it clear in the OP this is the same issue for the third time in a row.
 
i agree that its a pretty daft car to be selling in a location like that, but practically every car in production is capable of breaking speed limits too. where do you draw the line with the manufacturer building/selling a "suitable product" and plain customer choice.

like has been said, the seller has no way to know if the car is destined to spend its life there, the buyer has to take responsibility for their choice
 
So the car has had THREE turbochargers in 24,000 miles? Is that what you are saying?

This seems almost unheard of and little to do with DPF's.

This is the problem with posting second hand information about a car owned by somebody you know, lots get lost in translation.
 
Where is the Jersey manual stating you have to break the speed limit. Ford are not stupid.

VW European TDI brochures include the warning: "Please note, driving conditions within inner-cities and the Channel Islands may not provide optimum conditions for the use of DPF technology. Therefore, it is advised that you consider this before ordering your vehicle with DPF".
 
Matt82 said:
i agree that its a pretty daft car to be selling in a location like that, but practically every car in production is capable of breaking speed limits too. where do you draw the line with the manufacturer building/selling a "suitable product" and plain customer choice.

like has been said, the seller has no way to know if the car is destined to spend its life there, the buyer has to take responsibility for their choice
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Wait wait wait.

You are comparing buying a car that can break the local speed limits and being responsible for staying within them

WITH:

Buying a car that will fail due to being driven in a location not compatible with the driving style required and being responsible for that failure. I could understand ultimate responsibility if the dash had a "DPF meter" and it always read "NOT GOOD I HURTZZZZ" and it was ignored by the driver or that guidance was issued and ignored. Neither are true however.
 
Sin_Chase said:
Ford have the car, they have diagnosed it themselves and the guidance they have issues is quotation from the user manual "Must be driven at 50-60mph etc......"

The same diagnosis they fixed under warranty and then fixed outside of warranty for £ they are only now turning around and saying "Tough....read this"

I made it clear in the OP this is the same issue for the third time in a row.
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Swapped turbo 3 times.... are they even checking the DPF soot loading? Or if it's okay the 50 mph guidance has as much relevant to the issue as frequency of pollen filter change. You haven't made it clear else I wouldn't be asking.
 
Sin_Chase said:
Wait wait wait.

You are comparing buying a car that can break the local speed limits and being responsible for staying within them

WITH:

Buying a car that will fail due to being driven in a location not compatible with the driving style required and being responsible for that failure. I could understand ultimate responsibility if the dash had a "DPF meter" and it always read "NOT GOOD I HURTZZZZ" and it was ignored by the driver or that guidance was issued and ignored. Neither are true however.
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yes, definitely comparing the two.

i go out and buy a car capable more exceeding the speed limit, i get caught speeding and the penalty that goes with it. bad choice on my part.

Mr X goes and buys said diesel for use on a tiny island. again poor choice. the car maker didnt force anyone to buy the car.
 
Sin_Chase said:
I was not discussing blame I was interested in the standpoint Ford were taking, that was - issuing guidance that breaks the law in this country.
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Are you taking about the need to drive at 50+mph to perform the regen when the speed limit is 40 in Jersey? If so, doesn't that immediately suggest to anyone with an IQ in double digits that this car is simply not suitable for driving on a tiny island with low speed limit?
 
Dogbreath said:
Are you taking about the need to drive at 50+mph to perform the regen when the speed limit is 40 in Jersey? If so, doesn't that immediately suggest to anyone with an IQ in double digits that this car is simply not suitable for driving on a tiny island with low speed limit?
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Do you read manuals back to back prior to buying a car?

If so blatantly unsuitable would you not suggest that the dealership highlight this prior to selling the car? Or at the very least advise on a more suitably engined vehicle?

The question is not whether it is suitable or not (It clearly is not) but why do Ford sell such an unsuitable product for the island with no guidance at all? And, when presented by a vehicle failing due to such unsuitability, make no mention of said unsuitability?
 
Dogbreath said:
Are you taking about the need to drive at 50+mph to perform the regen when the speed limit is 40 in Jersey? If so, doesn't that immediately suggest to anyone with an IQ in double digits that this car is simply not suitable for driving on a tiny island with low speed limit?
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Well it wasn't obvious to the dealer, which I thought was the point of the original post. Surely when it has that specific a requirement, it would be considered pertinent to mention it at point of sale, and when it requires a repair as a result of this issue, I would expect the garage to offer some advice as to how to avoid the problem reoccurring.

I would say the main stealer has done his best NOT to mention this issue, and other than repairing under warranty hasn't acted with the highest ethics regarding the matter either.
 
Sin_Chase said:
The question is not whether it is suitable or not (It clearly is not) but why do Ford sell such an unsuitable product for the island with no guidance at all? And, when presented by a vehicle failing due to such unsuitability, make no mention of said unsuitability?
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Ford sell cars. They don't sell suitability. I'm sure plenty of things are sold on the island that are not suitable for the island.

This isn't financial services where you can't breathe without risk of compensation if suitability isn't considered. A car is for sale on the island, it was purchased on the island. That doesn't make it suitable for the island.
 
The_Abyss said:
This isn't financial services where you can't breathe without risk of compensation if suitability isn't considered. A car is for sale on the island, it was purchased on the island. That doesn't make it suitable for the island.
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Something that we in financial services never understood. After all, for many people the car is the second largest spend they will ever make, and yet the regulation around the industry is frankly pathetic.
 
[TW]Fox;22606047 said:
How would this help your friend? They didnt buy it from a dealership, they bought it privately!
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Pretty sure he isn't referring to the sale to his friend, but in general it should be pointed out to buyers of the same type of vehicle with its "illegal" requirements for DPF regen.

Frankly I am surprised you didn't realise this?
 
Dr Who said:
Pretty sure he isn't referring to the sale to his friend, but in general it should be pointed out to buyers of the same type of vehicle with its "illegal" requirements for DPF regen.

Frankly I am surprised you didn't realise this?
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I'm sure that is what he's on about - though frankly I've no idea why because the sale of new vehicles by main dealers and what they do or do not say to purchasers doesn't affect him or his friend :confused:
 
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