HELP !!! (Urgent) 290x not being detected!

Allnamestaken · 22 Dec 2013 at 23:38

I can't get into ****ing bios even with the keyboard connected to the USB 2 slots.

The computers already n windows by the time then display even picks up any output...

Spamming the del or. F2 key never. Works and neither does the direct to bios button.

Did I just pay for a load of bad components or what.

Uncle Petey · 22 Dec 2013 at 23:42

How did you manage to get into the bios when you flashed it earlier?

Allnamestaken · 22 Dec 2013 at 23:46

I forced it not bios with the hard drive disconnected. I can't get into bios doing that either now.

This is ****ing ******** man **** this ****.

Nickolp1974 · 22 Dec 2013 at 23:52

I'd clr cmos and do a fresh OS install with the 290 in, you have nothing to lose.

I can only imagine how frustrated you are, so wish you luck in getting this resolved.

Allnamestaken · 23 Dec 2013 at 00:57

I cleared the cmos got into bios etc.

Reinstalled windows had the 290 connected no display n installed the drivers... Again it shows n device manager as a 200 series card but windows has stopped it's function.

I've done everything now every ****ing thing.

SkeeterUK · 23 Dec 2013 at 02:40

U tried it in another pc if one is spare like a mates or relatives or heck just take it to .... and pay the 40 quid and let them sort it out to get it working perhaps.

Marine-RX179 · 23 Dec 2013 at 03:45

SkeeterUK said:
U tried it in another pc if one is spare like a mates or relatives or heck just take it to .... and pay the 40 quid and let them sort it out to get it working perhaps.

Well, the problem with that is his 290 only got pre-installed waterblock no air-cooler, so he would need to find a mate who got watercooling...

Marine-RX179 · 23 Dec 2013 at 03:50

Allnamestaken said:
I cleared the cmos got into bios etc.

Reinstalled windows had the 290 connected no display n installed the drivers... Again it shows n device manager as a 200 series card but windows has stopped it's function.

I've done everything now every ****ing thing.

Wait can you clarify something...how are you installing Windows if your 290 has no display? Is your monitor not connected to the 290 when you install the Windows? :confused:

Uncle Petey · 23 Dec 2013 at 03:53

^ He was using onboard gfx.

It really shouldn't be this much of a pita. New card, new mobo, latest bios and still nothing.
He shouldn't have to pay anyone anything to get it working IMO. Assuming it's not simply buggered.

I say send it back to ocuk and get another one.
Also, get them to stick a backplate on it this time. Do that build justice

spankingtexan · 23 Dec 2013 at 06:38

OP, I really feel for you mate, all this sucks, I got frustrated just reading about your problems, anyway, do you have usb ports connected to the internal usb 3.0 header? if so you may want to try your keyboard in one of those as it's powered all the time, that's why you can charge stuff even with the pc off from those ports, it may help you to get into the bios.
Change that card dude.

Nickolp1974 · 23 Dec 2013 at 08:01

Allnamestaken said:
I cleared the cmos got into bios etc.

Reinstalled windows had the 290 connected no display n installed the drivers... Again it shows n device manager as a 200 series card but windows has stopped it's function.

I've done everything now every ****ing thing.

Dont waste anymore time craig, contact ocuk asap, post a note in customer services with urgent in the title and put a link to this thread in there, ask steven(5UB) to ring you asap, if no call within 1.5 hrs call them. Sure they will ship one straight out but your are in the lap of the god (courriers) wether or not you get it in time for xmas. Good luck buddy

kedge · 23 Dec 2013 at 08:03

Martini1991 said:
Why would a windows reinstall help him when he isn't getting a display irregardless of windows.

It's just a process of elimination to find the fault, sort of like a last port of call before he contacts OcUK tech team or support, obviously his other components work because all is good with other graphics cards installed, probably needs some advice about his water loop system?, other than that it looks like an RMA job.

Marine-RX179 · 23 Dec 2013 at 08:40

Uncle Petey said:
^ He was using onboard gfx.

It really shouldn't be this much of a pita. New card, new mobo, latest bios and still nothing.
He shouldn't have to pay anyone anything to get it working IMO. Assuming it's not simply buggered.

I say send it back to ocuk and get another one.
Also, get them to stick a backplate on it this time. Do that build justice

That's my point...he shouldn't really be installing Windows using the onboard graphic? He should get his 290 to display BEFORE bothering to install Windows. I don't know why OP would think installing the Windows using the onboard graphic would help, when it not driver issue if the card can't display even before booting into windows.

I'm not trying to be a jerk, but all these hassles OP been through in the fault finding process, none of which involve successfully getting into the bios due to his keyboard don't work before reaching Windows?

I still think he really need to borrow a keyboard from someone and get into bios first and see if there anything he can do in there to get the 290 to display (for example, physically display the onboard graphic...not disabling/uninstalling the graphic driver for the onboard graphic in windows).

I mean if he still can't get the 290 to display after trying changing settings in the bios, then yea I think it would be time to contact OcUK...but not before that.

OP should focus on:
a) Find a way to get into bios
b) Try a different PCI-E slot (if not done so already) such as the one that worked for the 8800, to make sure the PCI-E slot the 290 is in is not/has not became faulty

Qitarah · 23 Dec 2013 at 08:57

return it.

Allnamestaken · 23 Dec 2013 at 09:19

Marine I have done all of those things. The card never worked so I had to use on board to even get a display signal as the card never gave one right from the start.

Marine-RX179 · 23 Dec 2013 at 09:22

Allnamestaken said:
Marine I have done all of those things. The card never worked so I had to use on board to even get a display signal as the card never gave one right from the start.

Sorry if I missed it...but you mean you have managed to get into bios? I thought you said you still can't get into the bios due to your keyboard issue?

Actually from the sound or it it does sound like it really is the card's fault, as if the settings of auto detect for graphic in bios can pick-up there the 8800, there should be no reason with the same bios setting that it can't pick up the 290.

Allnamestaken · 23 Dec 2013 at 09:25

Yes I have and it's very difficult due to how fast it loads but I have been able too.

Marine-RX179 · 23 Dec 2013 at 09:29

Allnamestaken said:
Yes I have and it's very difficult due to how fast it loads but I have been able too.

When you update to the latest bios, you did it via windows rather than flashing it under bios right?

Sorry if I'm stating the obvious, but have you double-check the bios has indeed updated to the latest version after updating it? CPU-Z should be able to tell you the bios version.

I think most people (myself included) would always update bios in bios rather than in Windows, so if you updated it via Windows, I'm not sure if it might be partly responsible for STILL not booting up the card.

I mean the easiest way to confirm if your cards is not working to to stick in into another PC, but it's very difficult for your case since yours is not air-cooled...

To be honest, I find it very unlikely that OcUK would actually fit a custom cooling solution before testing a card would work without problem first...I mean logically, they would be careful to make sure the reference card which they pick for this would work before going through the trouble of removing the stock cooler and fitting the block. They don't want to see products returned any more than their customers do...

Allnamestaken · 23 Dec 2013 at 10:07

I used the bios to update. I used the q flash when in bios selected the latest version it updated with no press what so ever.

Also bio state it is the version I flashed too.

Also if you knew all the shenanigans I had getting my order dispatched which took nearly two weeks due to a few problems here and there it would seem it may of been rushed out to keep me happy and not tested.

End of the day why should I have to do all of this just to get it to give me display output. From the moment it was plugged in it never worked.

Marine-RX179 · 23 Dec 2013 at 10:14

Allnamestaken said:
I used the bios to update. I used the q flash when in bios selected the latest version it updated with no press what so ever.

Also bio state it is the version I flashed too.

Also if you knew all the shenanigans I had getting my order dispatched which took nearly two weeks due to a few problems here and there it would seem it may of been rushed out to keep me happy and not tested.

End of the day why should I have to do all of this just to get it to give me display output. From the moment it was plugged in it never worked.

In that case I would agree that returning the card would seem to be the only choice and sensible thing to do now. Make sure you quote this thread when you drop your request for rma/dsr (if it's still without the time period and if that's what you wish to do) at the CS section of this forum to show all the trouble and the effort you've made to try to get this card to work, and still can't at the end.