BenQ XL2730Z Freesync Owners Thread

Hmm, having to send the monitor back for a firmware update will be a right pain. Currently the lack of AMA when connected to a freesync card isn't too much of a problem so I might just not bother but I wonder what effect it would have on the resale value of the monitor if I don't get it done.
 
Can you guys please do me a favor?

Please test the STROBE CROSSTALK at 144 hz or 120hz (preferred) refresh rate in chrome with blur reduction on.
I want to compare it to XL2720Z at 120hz (with vertical total 1500 tweak active).

use this website.
http://www.testufo.com/#test=photo&photo=alien-invasion.png&pps=960&pursuit=0&height=-1

If you can, try to take a pursuit camera picture (you have to move the camera in the same direction and the same speed as the ufo's).

http://www.blurbusters.com/motion-tests/pursuit-camera/

Use Area 0 in the blur reduction settings, and intensity at 7 above the 'darkest' setting, for the cleanest picture. I don't know if intensity 0 or intensity 30 (25) is the darkest setting (highest motion blur reduction/lowest persistence). Intensity was called strobe duty on the older Z series monitors and the lower the strobe duty, the dimmer the screen, and the more motion blur reduction (clearer image) you would get.

You want to be looking for a very thick double band of crosstalk, especially close to the bottom of the screen. if you adjust the "Area" value, what you will see is the band move up or down the screen, or the band at the bottom move "off" the screen while the band at the "top" moves downwards. (effectively what you're doing is due to the strobe pulse, you're either gaining or losing 1 rendered frame of input lag, depending on the value of area (strobe phase). The strobe phase setting is missing from the service menu on the XL2730Z, but it does the same thing as "Area" in the OSD.
 
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Hmm, having to send the monitor back for a firmware update will be a right pain. Currently the lack of AMA when connected to a freesync card isn't too much of a problem so I might just not bother but I wonder what effect it would have on the resale value of the monitor if I don't get it done.

Not sure if I will bother sending it back either. Everyone will have forgotten about the problem by the time I sell it.
 
Yeah, even without FreeSync (please please please AMD release the xfire FreeSync drivers!) it's a great screen and I can see me keeping it for a long time yet so hopefully resale wont be an issue.
 
Hmm... this is almost my dream monitor (just needs IPS and a screen size of at least 28 inches). If I the AMD cards next month are any good and I get one, I might buy this. The following question may have been asked a million times before, but does this upscale input of non-native resolution? E.g. from a tablet, console or HDTV box.
 
Hello Badass
I've done the tests above and used the camera on my phone ,

Now @ 120hz i see white bars /lines coming across the screen, vertically, as i turn up the intensity they get faster
and @ 144hz i see black bars/lines coming across the screen vertically , also as the intensity is turned up the line move faster

Monitor setting i've used are 2560x1440 Blur reduction on with Area 0 and intensity @ 7 moving the setting upwards

I dont think that i may have done this right but i've tried everything you have suggested and i can only see the bars moving as ive said above ,,, sorry This probably hasn't help out ,but i though i would give it ago anyway .
 
Hello Badass
I've done the tests above and used the camera on my phone ,

Now @ 120hz i see white bars /lines coming across the screen, vertically, as i turn up the intensity they get faster
and @ 144hz i see black bars/lines coming across the screen vertically , also as the intensity is turned up the line move faster

Monitor setting i've used are 2560x1440 Blur reduction on with Area 0 and intensity @ 7 moving the setting upwards

I dont think that i may have done this right but i've tried everything you have suggested and i can only see the bars moving as ive said above ,,, sorry This probably hasn't help out ,but i though i would give it ago anyway .

Thanks
I'm not badass though.
Can you take a pursuit camera picture of the movement on the testufo page as you change "Area"?

http://www.testufo.com/#test=photo&photo=alien-invasion.png&pps=960&pursuit=0&height=-1
 
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I have a pixel thin vertical line that infrequently shows up and extends the entire height of the the screen and goes away with a small tap to the back of the monitor... should i be concerned and try to get this fixed ASAP? I've owned this monitor a little over a month, purchased from newegg. Will it be covered?
 
I have a pixel thin vertical line that infrequently shows up and extends the entire height of the the screen and goes away with a small tap to the back of the monitor... should i be concerned and try to get this fixed ASAP? I've owned this monitor a little over a month, purchased from newegg. Will it be covered?


If i was you i would contact BenQ support and ask them , that doesn't sound to be to good , maybe a loose connection somewhere.

Dose this happen when in every day use ?

I contacted BenQ support a few weeks ago and they where very helpful to me and even offered a RMA if my problem wasn't sorted out.
 
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If i was you i would contact BenQ support and as them , that doesn't sound to be to good , maybe a loose connection somewhere.

Dose this happen when in every day use ?

I contacted BenQ support a few weeks ago and they where very helpful to me and even offered a RMA if my problem wasn't sorted out.

I've only seen it happen maybe 2 or 3 times total in a month and a half. I'm a family man so i don't get as much use out of it as a lot of gamers would in that time but i still put in probably 30 to 40 hours a week on the monitor.
 
he's talking nonsense about blur reduction working with FreeSync. someone in the chain there is mistaken. The firmware update only updates the FreeSync/AMA bug. It's likely he was talking about the firmware update allowing FreeSync to work with AMA which is the overdrive circuit, which is what it was designed to do. not the blur reduction mode though.

i'm still just waiting on clarification from BenQ about their position in Europe/UK for handling updates but i'm 99% certain it will involve the user sending the screen back to BenQ to have it done. will find out asap for everyone

You were right, Badass. I got my monitor back a few days ago and have been trying everything out and Freesync does not work with Blur Reduction. Honestly, if the AMA bug was fixed... I can't notice a difference. Everything seems to be working fine with my monitor regardless. I pulled up the service menu on my monitor and my Firmware version is: V00220150424. I don't even know if that is an updated Firmware.
 
You were right, Badass. I got my monitor back a few days ago and have been trying everything out and Freesync does not work with Blur Reduction. Honestly, if the AMA bug was fixed... I can't notice a difference. Everything seems to be working fine with my monitor regardless. I pulled up the service menu on my monitor and my Firmware version is: V00220150424. I don't even know if that is an updated Firmware.

i assume then you've got the screen hooked up to a FreeSync capable system? if so, one easy way to test if AMA is working is to load up a constant moving image, maybe this one: http://www.testufo.com/#test=ghosting

then observe that image while you change the AMA setting in the OSD menu. You should see a difference certainly between AMA off and Premium, with the latter showing an obvious dark and pale trail behind it :) if you see a difference, you know AMA is working again and it has the updated firmware.
 
@Baddass

Seeing as some people seem to be getting the FW "reflash" does this mean all the OCUK stock of these are now fixed ? Or is there any service menu to see f/w version (to check if he display has the fix)
 
@Baddass

Seeing as some people seem to be getting the FW "reflash" does this mean all the OCUK stock of these are now fixed ? Or is there any service menu to see f/w version (to check if he display has the fix)

i've no idea if the OcUK stock is the updated version or not. i know BenQ were intending to recall stock in supply and -resitribute new version but not sure whether that's happened or not. you'd probably need to check with the shop

there is a factory menu in the OSD but as yet ive not had confirmation as to whether you can identify new vs old firmware in there. I'm still presssing BenQ for a response to be honest
 
i've no idea if the OcUK stock is the updated version or not. i know BenQ were intending to recall stock in supply and -resitribute new version but not sure whether that's happened or not. you'd probably need to check with the shop

Any OCUK reps about who can verify this ?


there is a factory menu in the OSD but as yet ive not had confirmation as to whether you can identify new vs old firmware in there. I'm still presssing BenQ for a response to be honest

How do you get into the menu ? would be useful to see some forum members information. As i guess now some have the fix and some havent :)
 
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