BenQ XL2730Z Freesync Owners Thread

lol your joking badass i just got mines today and i need to send it back.
I sill having problem with dp say there is and error and that i cant get higher refresh rates :(
 
lol your joking badass i just got mines today and i need to send it back.
I sill having problem with dp say there is and error and that i cant get higher refresh rates :(

i've suggested all along that people wait to establish when fix will be in place for the FreeSync/AMA issue. i've always been of the view that people would not be able to do any firmware update themselves, meaning it would need to go back to BenQ to be done. you only need to do that if you find the FreeSync mode isn't working to your liking. with the fix, the AMA overdrive function will work properly when using a FreeSync system which brings about some improvements in response time
 
Is there any actual Freesync or Gsync monitors out there thats not having a nightmare????

all the current FreeSync monitors are prone to this same problem. there also seems to be limitations with things like operating range etc from early use of the technology. teething problems :)

G-sync is more stable as it's been around for a year, so quite a few G-sync screens around which perform properly (save for any quality control issues which can just as easily affect any monitor)
 
all the current FreeSync monitors are prone to this same problem. there also seems to be limitations with things like operating range etc from early use of the technology. teething problems :)

G-sync is more stable as it's been around for a year, so quite a few G-sync screens around which perform properly (save for any quality control issues which can just as easily affect any monitor)

Could this be the reason why Samsung seems to delay the release of the new Freesync monitors? (This is based on the assumption what you said that "all the current FreeSync monitors are prone to this same problem."
 
Could this be the reason why Samsung seems to delay the release of the new Freesync monitors? (This is based on the assumption what you said that "all the current FreeSync monitors are prone to this same problem."

very likely, along with any other delays from other manufacturers i expect. It was an issue affecting ALL FreeSync monitors released so far, so it required an updated driver from AMD which only came out a couple of weeks ago, and a new firmware ensuring compliance with the new setup from the monitor manufacturer
 
The monitor could be self flashed in Linux if someone had information about what flash chip it uses.

There's nothing in flashrom about any sort of realtek code, though.
The Mstar flash chip for the mstar scaler was the MX25L1605A/MX25L1606E

anyone know anything about this realtek stuff?
 
very likely, along with any other delays from other manufacturers i expect. It was an issue affecting ALL FreeSync monitors released so far, so it required an updated driver from AMD which only came out a couple of weeks ago, and a new firmware ensuring compliance with the new setup from the monitor manufacturer

Thank you for the explanation. Then what the rumors I heard about the reasons for delays (e.g., Samsung new Freesync) may have some merit. I wonder whether we would actually learn the details.
 
Thanks for the info Baddass.

I certainly hoped to avoid sending it back to BenQ but if that's what it takes, I will. If that happens I hope the turn around is quick as I don't have a spare :(
 
This "update" raises a fundamental question ... since TVs can be updated why on earth the manufacturers (most) did not think that monitors may require updates? Now these geniuses (manufacturers) have to deal with all the logistics and costs etc.

Can monitors be updated via HDMI? The reason why I am asking this is because there are monitors that do not have USB. The second question would be whether computers can "send" the update via HDMI. (I used HDMI as an example although I know there are other ports :D) ... just being curious and do not want to sidetrack this thread.
 
Monitors can be updated through i2c bus commands IF a flash chip exists that can accept i2c commands. This was shown in the Linux thread for the previous Z series. While flashing through a laptop with the monitor attached to the VGA port was the generally the safest method, DVI flashing worked also. I was able to first upgrade my 2720Z from V2 to V4 through the laptop through VGA with Ubuntu. then I downgraded to V2 then reupgraded to V4 using the radeon 290x's DVI port directly on the main computer.

http://forums.blurbusters.com/viewtopic.php?f=13&t=779

This only worked because there was a build of flashrom and a patcher that was compiled for i2c and the flash chip.
And it didn't work on all computers, even some laptops (VGA) and PC dvi ports failed, but moving to a different system usually worked. I don't know much about i2c addressing but it's probably motherboard/bios related whether flashing over an i2c bus (if flashrom can be compiled to work with an existing flash chip) would work on a certain system or not.

It's possible something similar can be done with this monitor, also. If Benq can upgrade the firmware without replacing chips, it theoretically would be possible by users too.

Flashing over HDMI (Probably) isn't possible, and even if it is, I don't want to attempt trying. I don't know about DP (don't have a DP cable on my 2720Z)
And you most certainly can not flash through windows without specialized hardware. Linux can communicate directly with hardware (like MS DOS could). Windows can't.
 
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@Falkentyne
Thanks for the explanation ... we always learn something new. :-)
I guess in conclusion we can safely say that the manufacturers should have thought about upgradability especially it can be done on TVs. Maybe they just wanted to cut costs but at the same time they this can have benefits. In fact, monitors in this category that are more expensive than many TVs I think this is a major miss.
 
Ok ,all my problems with black screens and slipping back to 60hz are at last gone for good , the enclosed displayport cable and the cheap replacement i purchased are the cause of all the problems i was experiencing.

You would think that such a premium product as this would have quality reliable cables with it.

So if anyone out there is suffering with random black screens and or the panel slipping back to 60hz please do try a quality displayport certified cable ,it just may cure the issue as it has for me .


PS, I do hope that we all don't have to send our screens back for the update, but if we do ,so be it.
 
i got a new dp cable i cant pass the ufo 144hz text says cant sync anyone know why this is?


Try using Chrome( that's what i use ) and make sure that hardware acceleration is ticked under advanced setting which i think it is by default anyway. like shankly1985 its most likely the browser your using.

Let us Know if this fixes it for you. :)
 
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