BenQ XL2730Z Freesync Owners Thread

Gameruk · 18 May 2015 at 14:19

Just ordered mine going from 40" sammy tv dont like it tbh should be good with 2x 290 is the drivers out yet for crossfire?

nails666 · 18 May 2015 at 14:21

Nope still no xfire freesync drivers yet

Flanos · 18 May 2015 at 15:01

Hopefully the FreeSync enabled CrossFireX come in the next driver update scheduled for very soon (I think it may be in the next 48 hours?)

unless its a witcher 3 / pCars profiles driver, who knows what it is!!!

jason a few days late but I got that ACCELL brand B142C-007B DISPLAYPORT cable 2m AMDMatt was talking about in the DP thread from ebay!! works good!! no issues what so ever, freesync is the bomb on single card, 2 card would be a dream come true!!

jason-uk · 18 May 2015 at 16:11

Flanos said:
Hopefully the FreeSync enabled CrossFireX come in the next driver update scheduled for very soon (I think it may be in the next 48 hours?)

unless its a witcher 3 / pCars profiles driver, who knows what it is!!!

jason a few days late but I got that ACCELL brand B142C-007B DISPLAYPORT cable 2m AMDMatt was talking about in the DP thread from ebay!! works good!! no issues what so ever, freesync is the bomb on single card, 2 card would be a dream come true!!

Many thanks for the info , and will be chasing this up immediately, thanks again

jason-uk · 18 May 2015 at 17:27

Ok sorry

Skel Nonch · 18 May 2015 at 21:20

Any news on the new firmware?

Flanos · 18 May 2015 at 22:53

Skel Nonch said:
Any news on the new firmware?

Tumbleweed

A tumbleweed is a structural part of the above-ground anatomy of a number of species of plants, a diaspore that, once it is mature and dry, detaches from its root or stem, and tumbles away in the wind

Nexus18 · 18 May 2015 at 23:14

Yeah this is pretty bad from benq....

Ferrari100 · 19 May 2015 at 21:37

Nexus18 said:
Yeah this is pretty bad from benq....

They may be making additional fixes to improve the user experience too.
Patience...

Nexus18 · 19 May 2015 at 21:49

True, however, there is no reason why they can't make an announcement to at least let people know what they are doing.

pmc25 · 19 May 2015 at 22:55

Nexus18 said:
True, however, there is no reason why they can't make an announcement to at least let people know what they are doing.

I doubt there is ANY communication between sales/marketing and their driver/firmware teams in Taiwan, let alone between the latter in Taiwan and the former in Europe. If they had information they'd likely give it. In reality, I suspect they'll know when the new firmware pops up on their internal repositories.

Falkentyne · 19 May 2015 at 23:42

I know there's no communication. They don't even acknowledge that V4 monitors/firmware exist for their older Z series

Baddass · 20 May 2015 at 09:18

pmc25 said:
I doubt there is ANY communication between sales/marketing and their driver/firmware teams in Taiwan, let alone between the latter in Taiwan and the former in Europe. If they had information they'd likely give it. In reality, I suspect they'll know when the new firmware pops up on their internal repositories.

i can assure you there is

I've seen conversations between UK/Europe teams and Taiwan teams and have been speaking to both since the issue was identified. I know they are working on an annoucement regarding new firmware, but these things are a bit tricky as they need to determine how best to handle updates etc. i'm still waiting on clarification on the whole thing but as soon as i get it i will post the update here

Flanos · 20 May 2015 at 13:02

Baddass said:
i can assure you there is I've seen conversations between UK/Europe teams and Taiwan teams and have been speaking to both since the issue was identified. I know they are working on an annoucement regarding new firmware, but these things are a bit tricky as they need to determine how best to handle updates etc. i'm still waiting on clarification on the whole thing but as soon as i get it i will post the update here

Thanks for the update!!! I eagerly await the next post you have here!! nice one

good work Baddass!

jason-uk · 20 May 2015 at 15:28

Baddass said:
i can assure you there is I've seen conversations between UK/Europe teams and Taiwan teams and have been speaking to both since the issue was identified. I know they are working on an annoucement regarding new firmware, but these things are a bit tricky as they need to determine how best to handle updates etc. i'm still waiting on clarification on the whole thing but as soon as i get it i will post the update here

This is good news ,and thanks to you for keeping us all update with the current situation

Falkentyne · 20 May 2015 at 16:05

Thank you very much for the update.

OCUS · 21 May 2015 at 11:30

First off I am new to the forums and with that being said I do own a Benq XL2730Z as well. In reference to a new firmware update to the monitors, I have recently been in contact with Benq in the US and there is a new firmware update. According to the supervisor in the tech department, he told me about the firmware update that came out about a week or so ago and even though I couldn't find any information out about it on the internet, he assured me it is available and it allows blur reduction to work with Freesync enabled. He approved my RMA and I am sending my monitor off tomorrow so they can install the firmware update. I do not want to spread any misinformation, but if we have it available in the states... surely it is available at all Benq locations around the world.

Gameruk · 21 May 2015 at 11:41

i just got this monitor am using display port and it say theirs a error with it and it only lets me pick 60hz?

Falkentyne · 21 May 2015 at 13:34

OCUS said:
First off I am new to the forums and with that being said I do own a Benq XL2730Z as well. In reference to a new firmware update to the monitors, I have recently been in contact with Benq in the US and there is a new firmware update. According to the supervisor in the tech department, he told me about the firmware update that came out about a week or so ago and even though I couldn't find any information out about it on the internet, he assured me it is available and it allows blur reduction to work with Freesync enabled. He approved my RMA and I am sending my monitor off tomorrow so they can install the firmware update. I do not want to spread any misinformation, but if we have it available in the states... surely it is available at all Benq locations around the world.

Can someone verify this?

Baddass · 21 May 2015 at 14:05

OCUS said:
First off I am new to the forums and with that being said I do own a Benq XL2730Z as well. In reference to a new firmware update to the monitors, I have recently been in contact with Benq in the US and there is a new firmware update. According to the supervisor in the tech department, he told me about the firmware update that came out about a week or so ago and even though I couldn't find any information out about it on the internet, he assured me it is available and it allows blur reduction to work with Freesync enabled. He approved my RMA and I am sending my monitor off tomorrow so they can install the firmware update. I do not want to spread any misinformation, but if we have it available in the states... surely it is available at all Benq locations around the world.

he's talking nonsense about blur reduction working with FreeSync. someone in the chain there is mistaken. The firmware update only updates the FreeSync/AMA bug. It's likely he was talking about the firmware update allowing FreeSync to work with AMA which is the overdrive circuit, which is what it was designed to do. not the blur reduction mode though.

i'm still just waiting on clarification from BenQ about their position in Europe/UK for handling updates but i'm 99% certain it will involve the user sending the screen back to BenQ to have it done. will find out asap for everyone