Soldato
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Had my V6 for about a month now.
No way could go back to the old chunky and clunky slow Tivo box.
Virgin Media Discussion Thread
- Thread starter macca40
- Start date
Had my V6 for about a month now.
No way could go back to the old chunky and clunky slow Tivo box.
Hi There, I have had Blueyonder/ virgin media for years. It has crept up in cost inexorably. BUt then so has their speed - without "asking" for a speed increase I am now on 150MB (and speed test reliably shows 155 -160).
We have the basic telephone and "medium" TV (no TIVO). - AND hardly use the phone as we have retained a BT line. We had the 2 lines as when I worked as a consultant from home (until recently) the BY/VM line was the business line and claimed as a business expense. AS we have freesat I only use the VM TV for Sky1 and Channels such as syy arts. The cost has probably doubled over the last 3 years (bit by bit . . ) amd is now £58/month. Are there options like not having the phone line or not having TV now - when I enquired in the past the extra cost of just having broadband meant that I didn't save much - but that was when it was £35 / month. Now it's more I think it time I rang VM again - can I get just broadband (say 100MB) on it's own with cable?
Any advice helpful. I keep getting BT offers for next to nothing but cable has been relaible and rock solid for years . ..
Mel
We have the basic telephone and "medium" TV (no TIVO). - AND hardly use the phone as we have retained a BT line. We had the 2 lines as when I worked as a consultant from home (until recently) the BY/VM line was the business line and claimed as a business expense. AS we have freesat I only use the VM TV for Sky1 and Channels such as syy arts. The cost has probably doubled over the last 3 years (bit by bit . . ) amd is now £58/month. Are there options like not having the phone line or not having TV now - when I enquired in the past the extra cost of just having broadband meant that I didn't save much - but that was when it was £35 / month. Now it's more I think it time I rang VM again - can I get just broadband (say 100MB) on it's own with cable?
Any advice helpful. I keep getting BT offers for next to nothing but cable has been relaible and rock solid for years . ..
Mel
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Have a look at this retention deal on hukd, £20 a month for the new TV Box and 200mb BB.
http://www.hotukdeals.com/deals/vir...luding-line-rental-customer-retention-2601625
Soldato
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Anyone with connection issues in London today? I'm area 15 NW london and mine has been down since lunchtime. Very frustrating..
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Nope. W.London
Soldato
- Joined
- 20 Oct 2002
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- London
phoned them today, they tried fixing it from their end to no avail. Fair play though, they're sending a technician out tomorrow..
it's £37 for 100 mb broadband on it's own i was in a similar position never used the phone line had enough of the awful tivo box, i had the basic package like free-view really was paying £52 they didn't offer me anything cheaper to keep me on board with landline ect..
oh they offered to scrap the phone line and charge me 12 quid a month for the 6 year old tivo box i declined
.they seem to be reluctant to give any retention deals out these days if you have had them before to be fair i have had several my bill is £32.25 now for 70 mb BB got to keep the free upgrade yipee 
.thought about switching but the broadband has been rock solid for me for 15 years an no idea what the other fibre is like around here reliability ect... worth a call to virgin though you never know .
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Deleted member 70857
Deleted member 70857
I pay £39 for 200mb only.
My BT infinity is due for renewal next month, I'm paying £32.50 a month and last year paid £194 for a years line rental on a phone I never use. I would like some extra speed and have been hoping BT would increase the speed but it seems that will never happen.
I had VM before and it was always fairly good, only reason I moved away was because I found the pings a bit useless, BT was better and has been extremely reliable for about 6 years now, but I no longer game so higher pings wouldn't effect me.
Would this be a good move? Also if I went to 200mb there is a choice of 2, what are the differences? I don't want any throttling or traffic shaping.
Thanks
I had VM before and it was always fairly good, only reason I moved away was because I found the pings a bit useless, BT was better and has been extremely reliable for about 6 years now, but I no longer game so higher pings wouldn't effect me.
Would this be a good move? Also if I went to 200mb there is a choice of 2, what are the differences? I don't want any throttling or traffic shaping.
Thanks
Caporegime
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- 21 Jun 2006
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- 38,363
Geeks seem to think things like this matter.
One of the best pvp destiny players I have played with games on a £300 50" polaroid tv, uses wifi on a mediocre connection and a cheap headset.
basically game skill is usually the deciding factor, not ping, input lag, sound quality, etc.
reaction times matters a lot too combined with game skill
It wasn't just a slightly higher ping, it was the inconsistency of the ping, proven by running a 24 hour ping test, serious packet loss on VM and rock solid on BT.
But like I said I no longer care, I hardly ever play games now and when I do I don't play on line.
But like I said I no longer care, I hardly ever play games now and when I do I don't play on line.
Our internet (200 gamer) went down for a couple of hours last week. When it came back up we had double the channels (from 8 to 16). 
As some here will know, each DOCSIS3 channel on VM carries about 50Mbps. Doubling the available channels effectively adds bandwidth for the area. For the last year we've been seeing lows of 512Kbps(!) to 10Mbps from about lunch time through to 1am. Now we get >205Mbps 24/7. Finally!
As some here will know, each DOCSIS3 channel on VM carries about 50Mbps. Doubling the available channels effectively adds bandwidth for the area. For the last year we've been seeing lows of 512Kbps(!) to 10Mbps from about lunch time through to 1am. Now we get >205Mbps 24/7. Finally! I've had my VM router in modem mode from day one, maybe 3-4 years. I think it's the SH2. There have only been maybe 2-3 instances where it would need to be reset several times for a couple of days.
I don't think a new router would make a difference as the issue is with the modem losing it's connection and not picking up a WAN IP address.
What area are you in?
I'm in area 30 and theres been congestion for ages, we were given multiple excuses by VM and had 3 different engineers out and 3 different routers, I am running in modem mode now with Sophos UTM sat between that and the network, its not really made any difference as the issues done exist inside my building...
I'm in area 30 and theres been congestion for ages, we were given multiple excuses by VM and had 3 different engineers out and 3 different routers, I am running in modem mode now with Sophos UTM sat between that and the network, its not really made any difference as the issues done exist inside my building...
I presume this is when used as a full router? Mine's in modem mode and not had any problems, indeed my original Superhub was a nightmare for gaming when in full router mode, with latency increasingly steadily until I power cycled it which I had to do almost every day. As a basic modem it's fine however.
Had a call from a nervous sounding person at VM complaints dept. The lowdown is that they are ordering me a Hub 2AC, and that should arrive by next Wednesday. He will call me again on Thursday once everything is up and running to discuss the promised discounts I was due the last two billing cycles but was never given.
Result?
Keep us informed!
Apparently is noticeable in both modes. It seems some people have it worst than others, I've not really noticed it.