My grandmother had a fall and when admitted to hospital, she was tested for various things. One of them was covid and was tested positive. She stayed in hospital for 5 weeks in total with getting water infections and other infections.
No care package was given and my aunt had to drive 40 mile round trip to collect the various things like perching stool, commode etc.
Had four care visits daily at home. Sometimes the gap between care visits could be 1.5 hours and sometimes as much as 9 hours. She should have never gone home as she was frightened and kept having falls. Plus the carers when they came round, they asked her what she wanted to eat. My grandmother has dementia and can't process open questions. She asked for something like toast and jam and that she got. Lost weight dramatically. If she was asked, would you like A, B or C, she would been able to process this with ease. The carers just ask what they want and not give them a choice.
For ten days after she went into a care home, my aunt and dad got phone calls from care staff asking why she isn't at home - they have a key accessed in a key safe near the front door. Both said she is now at a care home, so please update records so not to visit. Even contacting the carer 'hub' made no difference either. I feel sorry for the carers driving about 5 miles between patients wasting their own petrol etc. My aunt's grand daughter is a mobile nurse who specialises in taking blood tests etc at disabled people's homes and gets the odd visit where the patient isn't there for various reasons, usually at hospital as an inpatient.
Communication needs to be improved vastly.
