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RX 480 on 100% load all the time?

Soldato
Joined
22 Aug 2010
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Hi - quick question regarding my RX480 4Gb card. For some reason, the load always seems to be at 100%, even with no games or windows open. I have used both GPU Temp and GPU-Z and they both report 100% load and a temperature of ~80 degrees. Using driver 16.7.3 (there is a newer driver, but it's beta)

Any ideas why the card is showing 100% when my pc is just idle doing nothing? Many thanks :)
 
I am on the newer (Crimson Edition 16.8.2 Hotfix) driver and no issues here with a RX 480 4GB.

I suggest you check for viruses as others have suggested, and also check through the AMD Settings Software / Wattman and check that settings there are fine, do a reset to default just in case.
 
(there is a newer driver, but it's beta)
Whilst AMD continue to insist on calling their non-WHQL-certified (a certification worth about as much as the paper it's not written on) drivers "betas" to confuse people, they're perfectly functional and stable. Literally the only difference is them not paying Microsoft to officially approve them. My advice would be to clean your existing ones out using DDU and then install 16.8.2, or even your current driver again if you're really not comfortable using the latest one (but I'll say that I am and haven't had any issues).

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html
 
Okies - so no malware found (also ran Avast scan with no issues) and have updated the driver uninstalling the old one using DDU.

Restarted the pc and all seemed to be ok. Played a bit of Minecraft then some GTA IV then went out for a bit. Took the pc out of sleep mode and GPU Z is showing the load at 100% and temp at ~80 again. I've downloaded Process Explorer, but that seems to show different info to GPU Z - it's showing negligible load on the GPU (if I'm reading it correctly)

Screenie:



Any ideas? ty for the suggestions do far :)
 
Exit hwinfo (check it hasn't minimised to taskbar), on fresh startup just tick sensors only and then run. You'll get a long page of different stats, scroll until you reach the GPU ones. Of interest are: GPU Clock, GPU Memory Clock, GPU Utilisation and GPU Thermal Diode.
 
Ok - found the Wattman stuff in the AMD folder - it is showing load as 100%

Restarted hwinfo as suggested and that is also showing

GPU Clock 1266
GPU Memory Clock 300
GPU Utilization 100%
GPU Thermal diode ~78-80
FWIW fan is at ~1050-1100

edit - just seen is current min max avg I'm sorry, I'm really not up to speed on this stuff
 
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Okay, so it's safe to say that process explorer wasn't displaying the right info. Also, based on the fact that the memory is still in idle mode, then it's not a 3D application running in the background.

Can you post an unobstructed screen shot of all your active processes?
 
All seems normal there. Does it do it straight away after you restart? If so, have you tried booting in safe mode to see if it still happens?

ok - I've just rebooted and now temp and load are back to normal settings. I don't use this pc for much, just email, internet, im and some basic games (think MC and GTA IV like I said). I'm wondering if entering and exiting sleep mode may be causing some kind of issue, but until this point in time right here of me troubleshooting I've not really looked too deeply into it, if that makes sense?

Big thanks for the help though benjii - ty I'll prolly update this thread after I note what causes the load issue :)
 
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