5 weeks on and still Mac Pro issues, opinions.

If they think you're in this to simply get an upgrade then they'll tell you to "do one".

They may also say that you took so long to sort it out that you clearly aren't too bothered about a resolution. Remember, a lot of business customers / Pros would not be able to accept a faulty product so they simply wouldn't wait if they had problems.

The gate swings both ways..

I also doubt they'll upgrade you, as the jump is too great. Good luck though.
 
EVH said:
If they think you're in this to simply get an upgrade then they'll tell you to "do one".

They may also say that you took so long to sort it out that you clearly aren't too bothered about a resolution. Remember, a lot of business customers / Pros would not be able to accept a faulty product so they simply wouldn't wait if they had problems.

The gate swings both ways..

I also doubt they'll upgrade you, as the jump is too great. Good luck though.
Click to expand...

Ah yes very true.

Oh well, see what happens.
 
Well 3 months has been and gone and apple have sent me out a GT120 to see if that will solve the problem.

It's not brilliant but short of me buying a new monitor it will have to do.

Besides they have sent me £150 worth of kit so not all bad I suppose!!!
 
You have a £2000+ computer, and you're happy they sent you out a £150 "fix" ;)

If that doesn't work you should have cause for refund, so it's all good.
 
EVH said:
You have a £2000+ computer, and you're happy they sent you out a £150 "fix" ;)

If that doesn't work you should have cause for refund, so it's all good.
Click to expand...

It's working!

Good news :D Shame it took so long.

This card is selling on ebay new for £100ish, so I'll ditch it when the 4870 is fixed. Or I could ditch both and get a 285 GTX :p

Hmmmmm :p

Edit: LOL, I just tried a VGA cable with a DVD to VGA adapter and the 4870 works perfectly LOL

Oh well... :p
 
Last edited:
I had 2 x new MAc Pro's about 3 months ago when they first came out. Spent over £2.5k and had an issue where there was a shed load of white flickering on my screen.

Tested with different monitors and still the same. I said to Apple must be a GPU issue, they tried helping me for about 24 hours then just decided to bury their heads in the sand as it appeared to me they had no idea how to fix it.

Rather than be understanding of my frustrations, they simply said that it must be my monitor (which it wasn't as tested with others) and that I'd either have to put up with it or get a refund.

In the end I stuck two fingers up to Apple and built my own top end PC instead.
Glad I have slung my Apple tinted glasses and I must be honest, I have had a faulty Macbook Pro, black older Macbook as well as a new Unibody Macbook.

Perhaps its just my bad luck or the circles I frequent but I know lots of people that have had Apple hardware issues and for all the positives of owning a Mac, I do think reliability is something of an achilies heel for Apple.

I wish I could be more positive with the OP's issue, but having got zero help from Apple, I wouldn't hold your breath... :(
 
nate247 said:
I had 2 x new MAc Pro's about 3 months ago when they first came out. Spent over £2.5k and had an issue where there was a shed load of white flickering on my screen.

Tested with different monitors and still the same. I said to Apple must be a GPU issue, they tried helping me for about 24 hours then just decided to bury their heads in the sand as it appeared to me they had no idea how to fix it.

Rather than be understanding of my frustrations, they simply said that it must be my monitor (which it wasn't as tested with others) and that I'd either have to put up with it or get a refund.

In the end I stuck two fingers up to Apple and built my own top end PC instead.
Glad I have slung my Apple tinted glasses and I must be honest, I have had a faulty Macbook Pro, black older Macbook as well as a new Unibody Macbook.

Perhaps its just my bad luck or the circles I frequent but I know lots of people that have had Apple hardware issues and for all the positives of owning a Mac, I do think reliability is something of an achilies heel for Apple.

I wish I could be more positive with the OP's issue, but having got zero help from Apple, I wouldn't hold your breath... :(
Click to expand...

They have been very helpful really, applecare that is.

But engineering are taking their sweet ass time about it sadly! :(

I think they may be more help than usual because i've got a 10 year purchase history on this account.

:P
 
Well thats good to hear and that could swing it in your favor in terms of getting something sorted.

I only hope you have more joy than I did although I am now enjoying my own custom build that was half the price. I do miss OSX from time to time though, but oh well :)

Best of luck with things anyway mate ;)
 
nate247 said:
In the end I stuck two fingers up to Apple and built my own top end PC instead.
Click to expand...

Not going to help anybody who needs a Mac Pro to do their work though, is it?

I hope I never run into such poor support from Apple. Thankfully all my experiences with Apple support have been excellent.
 
You must log in or register to reply here.
Back
Top Bottom