970's having performance issues using 4GB Vram - Nvidia investigating

MrMD · 28 Jan 2015 at 21:04

Gibbo said:
Compensation, free games, free upgrades will not be happening because then every 970 owner would go for it, in short take the mick and abuse the offer.

From your experience,if say nvidia agreed to refund people who RMA bought from OCuk would they then be forced to extend the offer to all retailors,at least within that Country?

I ask as i never got mine from OCuk,as the card i wanted was out of stock here and it was during silly season of the shortages near launch :/

mattyc1977 · 28 Jan 2015 at 21:06

Just out of curiosity, do we have any rough ideas on the predicted performance of the new AMD cards coming in march and a rough idea of pricing? I paid £300 for my G1 gaming gtx970 and if i can return and get a creditnote or full refund, i will manage with my onboard GPU for a month or so if its worth hanging on for these cards. I wish i hadnt upgraded my 7970GHZ to the 970 now.....

Neil King · 28 Jan 2015 at 21:07

Mei said:
i think if they do it correctly could win them some customers not lose them

Ok in what way is doing it correctly would win them new customers?

Gibbo · 28 Jan 2015 at 21:09

MrMD said:
From your experience,if say nvidia agreed to refund people who RMA bought from OCuk would they then be forced to extend the offer to all retailors,at least within that Country?

I ask as i never got mine from OCuk,as the card i wanted was out of stock here and it was during silly season of the shortages near launch :/

A NVIDIA solution will be across all etailors one would expect.
If we make our own solution it shall be only for our customers.

Gibbo · 28 Jan 2015 at 21:09

mattyc1977 said:
Just out of curiosity, do we have any rough ideas on the predicted performance of the new AMD cards coming in march and a rough idea of pricing? I paid £300 for my G1 gaming gtx970 and if i can return and get a creditnote or full refund, i will manage with my onboard GPU for a month or so if its worth hanging on for these cards. I wish i hadnt upgraded my 7970GHZ to the 970 now.....

Reliable sources today informed me June...........

Mei · 28 Jan 2015 at 21:12

Neil King said:
Ok in what way is doing it correctly would win them new customers?

a lot of sales is about image
giving a full refund when they could scrap it out instead is obviously much better for their image
depending how they do it could be great for them, im betting there wont be the huge amount of returns some people are thinking anyway

razorpakk · 28 Jan 2015 at 21:12

Hope Nvidia doesn't come out with 8gb 980s soon after we "upgrade"

jwilliamson47 · 28 Jan 2015 at 21:14

I'm still waiting for 16GB cards

MrMD · 28 Jan 2015 at 21:15

Gibbo said:
A NVIDIA solution will be across all etailors one would expect.
If we make our own solution it shall be only for our customers.

I figured as much

Neil King · 28 Jan 2015 at 21:16

mattyc1977 said:
Just out of curiosity, do we have any rough ideas on the predicted performance of the new AMD cards coming in march and a rough idea of pricing? I paid £300 for my G1 gaming gtx970 and if i can return and get a creditnote or full refund, i will manage with my onboard GPU for a month or so if its worth hanging on for these cards. I wish i hadnt upgraded my 7970GHZ to the 970 now.....

See what i mean, i can see quite a large amount of 970 owners getting a refund or credit note and going AMD, AMD must be loving all this, bet they are hoping Intel mess up big time.

jwilliamson47 · 28 Jan 2015 at 21:18

I'd theorize that if they did a free upgrade to 980s, virtually every single person would do it = a massive cost. Refunds will be a much smaller number as some can't be bothered to send it back and wait for a new card.

Gregster · 28 Jan 2015 at 21:20

Martini1991 said:
The VRAM advertising with dual GPU's and the 970 VRAM advertising aren't the same (Not that I agree with the dual GPU VRAM stuff)

You are quite correct and that was a poor showing from me.

I just feel people are reading too much into this and sure there are some people with issues but it is the same card that worked perfectly for 99% of people prior to this news.

Telecaster · 28 Jan 2015 at 21:20

Gibbo said:
A NVIDIA solution will be across all etailors one would expect.
If we make our own solution it shall be only for our customers.

How do these etailors manage to take your measurements online?

setter · 28 Jan 2015 at 21:20

Neil King said:
bet they are hoping Intel mess up big time.

Tbf, intel have been selling gimped chips for years now, and theyre still much better than anything AMD have released. Theyre otherwise known as ivybridge and haswell. Hot enough to heat your dinner on.

Nocky24 · 28 Jan 2015 at 21:21

I'd be happy with a credit note and put the money back in to OcUK

Darkpilgrim · 28 Jan 2015 at 21:21

Am i the only one who will be waiting for the announcement tomorow while F5ing ebay 970's just incase they do offer swaps for 980's

Andy__C · 28 Jan 2015 at 21:24

In light of an upcoming solution that could mean a return and credit/swap for a different card, can you help clear something up in my mind fellas?

I don't want to return the card if I don't have to, especially it fits my needs... (as much as I think this has been poor form for Nvidia. )

Is there a definitive answer to my Q.... Are the 970's good enough for 1440p gaming at 3.5gb speedy vram? or does it ideally need more, ie full 4gb at full speed from a 290x or a 980?

I was intending on picking up a new 1440p monitor next month, and then maybe SLI if necessary for TW3, FC4, SOM etc. I have no interest in 4k.

If my Galax infinite black will do this nicely, especially OC'd, then great. No issue from me, and even will look to buy another at some point..

If not though, I potentially would look to go for something that will deliver what I want.

PS: Great input from OCUK/Gibbo over the last few hours. Has really turned the thread around and given it some direction, as well as the problem. Nice work mate.

Martini1991 · 28 Jan 2015 at 21:24

Gregster said:
You are quite correct and that was a poor showing from me.

I just feel people are reading too much into this and sure there are some people with issues but it is the same card that worked perfectly for 99% of people prior to this news.

The VRAM issue may explain issues that some people have experienced during the months the card has existed (For those that have had them)

There's also the potential for the card not being as smooth as it should be due to this VRAM thing.

Basically, the way I see it, if it was a small issue, then I don't think we'd see Gibbo pushing for refunds.

Marine-RX179 · 28 Jan 2015 at 21:27

Gregster said:
ohhh but the advert says 8GB

It does have 8GB of vram working as intended as how we all know how dual-GPU card would use it and at the rated bandwidth, while the same cannot be said for the 4GB of the 970.

Stop trying drag AMD into this Nvidia mess. No matter how much you try to sugar coat it as "jesting", it is very clear you are troll baiting- a lot lately.

Seriously Greg...go play some games instead. Honestly I don't remember you being this bad half a year or so ago...

Perfect_Chaos · 28 Jan 2015 at 21:27

Gibbo do you know when 390x's are coming, is it June or later?