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I have seen on here a few people saying that s.c.a.n have issued them a RMA to return their Gigabyte 970 cards, can i ask, how long have you had these cards? I have just spoken to a very intelligent, pleasant chap, refund manager at said company and whilst he was very pleasant and helpful, he said, at this time, he cannot issue with me a RMA for my gigabyte card as gigabyte havent given them the go ahead. My request has been open for over a week now. I quoted the sales of good act etc but still cannot issue me with a RMA. so, those of you who purchased from here, specifically with a gigabyte gtx970, how long had you had your card before you requested a RMA? was you within the 14 days cooling off period? He informed me as returns manager, he was not aware of 1 refund been issued for a gtx970 gigabyte card and the users on this forum were not telling the truth!
Thank you.
You may have guessed, i cannot make decisions to save my life!
To be fair, ocuk seem more to be convincing people to keep their 970's
mattyc1977, I'm in the same boat as you - not getting anywhere with them. I've only had my card for just over a week - but never kept the box - otherwise it would have gone back under DSR.
I have been a loyal customer from their early days in little lever - i can remember visiting the shop and being taken into the back to look at boxes and boxes of R1 DVD's - that was when DVDs were first on the scene, I had a creative DXr2 i think and a long cable to my TV
Year on year - i have seen their customer service go from being the friendly, happy to help type - into a large business where the customer isnt king anymore, the bottom line is.
After seeing the support, the transparency and the honesty of OC (who i have bought from a few times in the past) - you have me as a new permanent customer, you will be my first stop even if it costs me slightly more - you cant buy customer service like i have seen over the past few days.
Thats something you should be proud of.
Im still torn over what to do with mine, currently only game at 1080p, but was going to buy a ultra wide in the coming months - my gtx970 is running amazingly - i dont see any stuttering, even when SOM/DL went over the 3.5 limit (ok, it was 3.51....but close!)
I have DSR on at 2x, i have everything maxed and its great.
My worry is the future, will i be hit with performance problems in a few months? or when i go 1440?
Plus, what would i get now? A r290x? I would need a new PSU, or a GTX980 (overkill for 1080p) and would cost me an extra £180, if i can get a refund that is.
My thoughts - stick with what i have, keep the ££ in my pocket for now - get the UWS monitor in April and see how i go.
By then the next gen's should be out, i flog my GTX970 for £100 to £150 on fleabay, add the £180 i would have spent on the 980 and buy a new card....IF i need one.
Whats making me mad, is the fact that NVIDIA lied, and its only really 3.5gb........thats whats making me thing twice, but the only person i will hurt by returning it at the moment...is me...
You may have guessed, i cannot make decisions to save my life!
The gtx770 was a 2GB card, if that was smoother than a pair of 970's then whatever issue you are facing it is not related to the dfference between 3.5 and 4GB
Gibbo I'm having no luck with my retailer so I've put mine on the auction site, how long will the ocuk brand reference 980 be at that price? Also as it's ocuk brand is it properly packaged like the big brands or is it packaged oem plain box style ?
To be fair, ocuk seem more to be convincing people to keep their 970's