tbh a lot of games are like this and it has been getting worse i test a lot of games and somethings that go on behind closed doors is a joke.
my favorite of last few years have been red orchestra 2 for eg i told them exactly what was going to happen for eg to the head person in charge. gave him a list of things that should be changed before release.
next my forum account was changed to troll

and i was banded from forum the game released and bombed and what was the reasons for it bombing all those i had put in the email

how i laughed
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best thing was he even admitted later on about the problems that caused the game to bomb
this is why i only stick to games that have great devs behind the scenes now who dont talk bs just to sell you there next game