Amazon Prime sucks massive donkey balls

Well we have Prime over here now, its fantastic :)

Sometimes it was quicker to get things delivered from the UK than over east (we are in Western Australia) but Prime gets it here in two days, cannot complain at all.
 
I have had Prime for years. During the year if you order before 6-9 depending on the item you get most items next day. Running up to Xmas I have ordered stuff at 11pm and got for 9. It also depends on where the items are stored and who the seller is aswell plays a big factor.
 
Just to pop in here on the side of Amazon. I bought a second hand Kindle about 6 months ago and gave it to my daughter. She'd managed to break her previous one (half the screen was just random pixels and resets didn't do a thing). Anyway, yesterday she presents me with the 'new' Kindle and exactly the same thing has happened. As always, when asked what happened I got told "Nothing. It just happened", whilst looking incredibly guilty.

Anyway, I contacted Amazon to see whether I could get a repair. To be absolute amazement, they sent me a replacement (arrived this morning and it's a Paperwhite so an upgrade) and they just want the old one back. No charge, free delivery and return post. Staggering.

However, if she breaks this one, I'll string her up. :rolleyes:
 
checjb said:
Just to pop in here on the side of Amazon. I bought a second hand Kindle about 6 months ago and gave it to my daughter. She'd managed to break her previous one (half the screen was just random pixels and resets didn't do a thing). Anyway, yesterday she presents me with the 'new' Kindle and exactly the same thing has happened. As always, when asked what happened I got told "Nothing. It just happened", whilst looking incredibly guilty.

Anyway, I contacted Amazon to see whether I could get a repair. To be absolute amazement, they sent me a replacement (arrived this morning and it's a Paperwhite so an upgrade) and they just want the old one back. No charge, free delivery and return post. Staggering.

However, if she breaks this one, I'll string her up. :rolleyes:
Click to expand...


No you won't you massive poof, she'll put on the puppy eyes, "daddy look what I did by mistake I'm so sorry" and your heart will melt and you'll buy her a new one.

And a bag of sweets for making her feel like she couldn't come to you.

(or if you're a rad dad it'll be one of those Barbie Jeep things, and when she outgrows it you can take it to Texas:

)
 
just noticed even budget provider hermes now give delivery windows O_o

Amazon logistics is pretty much bottom of the heap now.

Delivery will now be attempted between 13:00 and 15:00 today

Nov-01-18, 11:46 AM

Delivery will be attempted between 12:00 and 14:00 today

Nov-01-18, 09:37 AM

Due to be delivered today

Nov-01-18, 08:49 AM
Click to expand...
 
Cancelled mine last month, which means it Ends Nov 30th. I've already noticed deliveries coming later and later - awaiting a small one for today and the website states it'll arrive by 10pm.

I would have kept prime if their video service app on Roku was actually useful and if their sales wasn't full of Chinese crap. Sadly I have no use for that anymore and amazon are too big now.
 
I get my monies worth out of prime and have been a customer since it began in the UK, with my Wife's illness I am always ordering items sometimes 50 plus items a week, A lot of it urgent deliveries only have about 5 orders per year that go wrong and those are usually ones they farm off to royal mail.
 
Do Amazon have an option to say 'deliver it all at once' (deliver it ecologically) that I missed ?

An order of about 8 items is being delivered in 3 separate deliveries, on different days,
I appreciate stuff may come from different warehouses, so it could be difficult to avoid, but the cost of the final delivery section, must be disproportionate, driver costs, and environment .... so why don't they offer that.

... I don't mind waiting, and they could offer an incentive too
 
jpaul said:
Do Amazon have an option to say 'deliver it all at once' (deliver it ecologically) that I missed ?

An order of about 8 items is being delivered in 3 separate deliveries, on different days,
I appreciate stuff may come from different warehouses, so it could be difficult to avoid, but the cost of the final delivery section, must be disproportionate, driver costs, and environment .... so why don't they offer that.

... I don't mind waiting, and they could offer an incentive too
Click to expand...

Yes I think its on the check out page, there is an option to delivery things all at once
 
They will deliver stuff together where they can, it’s costs them less...

I placed 2 orders On Tuesday and they were both delivered in one box yesterday.

Free super saver delivery too, came next day, so much for prime!
 
jpaul said:
Do Amazon have an option to say 'deliver it all at once' (deliver it ecologically) that I missed ?

An order of about 8 items is being delivered in 3 separate deliveries, on different days,
I appreciate stuff may come from different warehouses, so it could be difficult to avoid, but the cost of the final delivery section, must be disproportionate, driver costs, and environment .... so why don't they offer that.

... I don't mind waiting, and they could offer an incentive too
Click to expand...

They'll group it if it's the same warehouse but often it's not. Like you i'l be happy to wait for certain things to reduce costs.
 
I would rather a 2 day delivery but knowing the time and day its coming vs a next day delivery where they dont tell you the time and it can be as late as 10.30pm.

The poor guy has probably been pushed and told no matter how late he works he must do all the parcels that day, instead of employing an extra driver to take half his load.
 
Ok where do you guys complain about a late Prime delivery? I order a Mi A2 Lite phone last Thurs morning but it didn't arrive at my local Doddle until Tues. The product page said 1-day Prime delivery, but going through checkout it changed to a Tues delivery (4 days).

I've scouted around the Amazon website and keep getting lost, where do I complain? :confused:
 
Scam said:
It did, but on the product page it was advertised as 1 day Prime delivery? :confused:
Click to expand...
It depends on the address you want the item sent to, so can change when you go to the checkout and confirm that part. I often find ordering to home (in the sticks) is a couple of days quicker than ordering to work in the middle of London.
 
checjb said:
Just to pop in here on the side of Amazon. I bought a second hand Kindle about 6 months ago and gave it to my daughter. She'd managed to break her previous one (half the screen was just random pixels and resets didn't do a thing). Anyway, yesterday she presents me with the 'new' Kindle and exactly the same thing has happened. As always, when asked what happened I got told "Nothing. It just happened", whilst looking incredibly guilty.

Anyway, I contacted Amazon to see whether I could get a repair. To be absolute amazement, they sent me a replacement (arrived this morning and it's a Paperwhite so an upgrade) and they just want the old one back. No charge, free delivery and return post. Staggering.

However, if she breaks this one, I'll string her up. :rolleyes:
Click to expand...

You might want to cut her some slack on that. Kindles are notoriously crap for reliability. I'm on my third. The first went wrong sometime around the 15 month mark, iirc. I remember it being not long outside the magic first year, anyway. Didn't have any particularly rough treatment. Took it out of my handbag one day and its screen was all messed up like it had crashed. Nothing restored it to life. My second one did exactly the same around the 13 month mark and definitely hadn't been ill-treated. I refused to buy a third but someone gave me one. It's coming up to the end of its first year now so I now wait to see if it will similarly break in the next four months.

Oh, and I quit Amazon Prime earlier this year when they started moving every third song into their special Music Premium service or whatever it's called and nagging me to pay extra for it each time. Most of the things I order on Amazon I don't care if they take a few extra days to arrive. And I expect the postage costs where I have to pay them will still be less than an annual subscription. I also really dislike on principle where they'll only sell some items to Prime customers.
 
You must log in or register to reply here.
Back
Top Bottom