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@Yibbo I created an account to respond to this. Similar to him my order went through at 10.56. Mine currently also remains at "Order received - not yet shipped". I was happy with paying the price for much the same reasons as you. If your order went through at 11:10am. how did you get it ahead of us? That doesn't make any sense, especially if they are manually processing the orders. Is it to do with the payment methods? I used PayPal. Do they prefer other ways?
I was patient & didn't get on to CS since that's what was asked of us in this thread but that is quite annoying tbh.
Also, a total aside, are protonmails banned from the forum? I tried to make my forum account with the same mail as my OcUK store account & it told me it was banned.