There still doing it, make sure you have a working bt line and check on the o2 site to see if it says your number will work before you email though because without either of them there is not a lot they can do.
Also dont let the people at o2 staff accounts tell you to go to an o2 store to get a router because thats wrong, you will also need some patience, i ended up on the phone for absolutely ages before i spoke to someone who could set mine up.
Im still confused about the whole "best you can get on your line" thing tho, when i text the number to see what packages i could have it said them all, when i talked to the women who set it up she said i could only have the standard.
Fair enough but the way the email explains it you would think that someone would just give you the best you could get, in other words even if you could only get 8mb down you would still get the upload that you would get with there best package.
As it turns out im going to save the connection fee, but i dont think ive done much better than if i had just used the discount you get for been an o2 customer
