I have one just incase, as power surges are not covered by home insurance and so I'm definately glad to have one!
Stelly
Sorry for long post but I think it's worth a read.
Lovely sunny day in August three [3] years back, not a cloud in the sky and no warning of what was to come.
Awful bang from my tower unit and loss of picture. TV did not go off but changed from sky channel to normal channel. All electric clocks stopped and zeroed themselves time-wise.
PC would not boot back up but everything else worked when reset or restarted.
I was running all my PC equipment through a UPS plus four separate 6 gang surge protectors. All sockets were in use except for 4 spare ones used for charging cameras/Mobile phone and few other bits and bobs.
Phoned up manufacture of UPS [Belkin] and they were not happy as soon as I said I was using the surge protectors, should have used UPS on its own! Didn't bother to follow that up any further at that point a I could see it would most likely end up in small claims court.
Phoned Manufactures of surge protectors , Must have had close to a million pounds in cover if they gave independent cover for each block (all same make) ].
Conditions laid down over phone came no where near to what I had read on package when buying and I had not kept the packaging so that nullified the claim even though I had the receipts.
Phoned Electricity board and they confirmed they had a major power surge in three [3] post codes, mine and two [2] adjoining. Their insurance does not cover power surges, most other things but not power surges?
Phoned my insurance cover, [Contents only] which is Direct Line. they could not have been nicer if they had tried. Cut a longer story short as they wanted to send me a voucher to go and collect new system from Local branch of large well known store.
I explained it was a custom built machine some 4 years old but insurance company offer new for old, they asked me for name of local company who had built my system and I assume checked them out via their website and phone numbers. they requested the shop to go ahead an build new system to my specification and send invoice direct to them.
Insurance company phoned me back to let me know everything had been agreed and to pop in to shop to discuss new build. How long did this take? All done on the same day within 4 to 5 hours and new system was delivered to my home 3 days later. No forms to fill in, no signatures required, everything done via phone and email and no increase in premiums. I had only been with the company for 4 years and it was my first and only claim to date.
I don't know if UPS and or surge protectors work for other people but they did not for me and my contents insurance, [Direct Line] where outstanding. Does anyone know if anyone has ever been payed out by any company that sells UPS or surge protectors if they have failed to do their intended job?