*** ASUS UK P67/H67 swap out details finalised ***

  • Thread starter Thread starter VoG
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Still have not received my replacement P8P67 Pro motherboard. I tried emailing him last night but I wake up this morning with an undelivered email saying something about his inbox being full.

Edit: Well dunno what the undelivered message was all about as he just replied to me. He said they are waiting for P8P67 Pro boards and should arrive to them on Monday.
 
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Got mine yesterday not well packed but works ok... came with 15.xx bios flashed it to 16 version latest.

Still double and tripple boots (rofl) still didn't detect My 1333 1.5v SB recommended Ram properly still took multiple bios reset, battery pulls, jumper clearings.

Did a safe asus EZ overclock 4.4ghz... booted it up this morning, double cold boot and overclocking failed... LOL

I will NEVER buy an ASUS board again... The RMA was super fast and good tho, credit to them on that.
 
Well i had to send my B3 Deluxe back for RMA this week as the Etailer was messing me around asking for confirmation from Asus to prove that i previously sent a B2 board in April to Asus to be replaced for a B3 that went faulty last week.

As the serial numbers were different the Etailer was saying it wasnt there responsibility with the warranty even though the original B2 was bought from them

I was in communication with Jay who answered all my emails and even sent me my UPS tracking code.

Board was received by Asus on the Thursday and i received the new board today

Jay Parmar is a credit to Asus.
 
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It's here

Arrived today - not much packaging but not damaged either - fired up first time - put into new small format case with 120mm fans so much quieter than before. Can't seem to find out how to diable Marvell conroller in the BIOS but then again as the mobo has been with Asus for nearly four weeks I am a little rusty.....

As everyone else only needed to reactivate Win7 and Office 2010 by phone but all appears well so far.
 
Aaaaarrrhhhhhh! 3 full weeks now since I RMA'd the swapped but faulty board to Overclockers who returned it to ASUS and still no replacement or word on what's happening.

They sent me a faulty board so I expect to receive a working one within a few days of return at most.

This is ridiculously bad service from ASUS.

Edit:

Just had this from Overclockers,

"The reason why it has taken longer to RMA this board is because as it was originally swapped out with Asus under the sandybridge swap to the B3 revision we have been struggling to send it back to any of our suppliers as the serial numbers do not match up at all.

We are still awaiting an outcome from our supplier at the moment."

What a pain!
 
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Been two weeks for me. Sent Jay an email on Wednesday and still no reply. Don't think I'll be buying anything from asus again after this poor service. I don't even know if they have received my board or whether UPS have lost it, all I know is UPS took it off me and I have yet yo receive a replacement.
 
Sent mine off on Tuesday 28th and have yet to hear anything from Asus or UPS. Not the best service really, I'd quite like to know where my motherboard is at the least.
 
I posted mine back on the 15th and still don't have the replacement. Had I not bought a new Gigabyte board I'd have been totally screwed. Won't be looking to Asus in the future based purely on this.
 
Got mine today. I also got a gigabyte board before sending it off and it came back today, 3 weeks after being picked up. No way would I have gone without pc for 3 weeks...
 
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