ballistix dying

NightSt@lk3r · 24 Jan 2006 at 09:50

ferret face said:
I bought mine from overclockers over a year ago. Does that mean that Crucial will not replace them.

Anyone???

ring them up there should be no problems with them RMA'ing for you

ferret face · 24 Jan 2006 at 09:57

ok thanks

slap ed · 25 Jan 2006 at 10:43

ferret face said:
I bought mine from overclockers over a year ago. Does that mean that Crucial will not replace them.

Anyone???

bought mine from ocuk . and they still failed at 2.8v
phoned crucial and they are happy to exchange them.in fact i am very happy with there customer support.

Overlag · 25 Jan 2006 at 12:36

slap ed said:
bought mine from ocuk . and they still failed at 2.8v
phoned crucial and they are happy to exchange them.in fact i am very happy with there customer support.

im happy with crucial support too, however its getting a bit boring having to deal with them 2-3times a year.

Dutch Guy · 25 Jan 2006 at 16:12

I had a 512Mb stick die on my I bought in september 2004, called Crucial and without asking me anything further about what I did to the sticks etc. the very nice lady gave me a RMA number over the phone and said I can send both sticks back and they will swap them for new ones.

It might be annoying that the sticks die but Crucial customer service seems fine to me.

Forget about E-mailing them, I sent three e-mails in about 8 days and got no reply.

Flibster · 25 Jan 2006 at 18:30

Had all 4 1gb sticks fail within a week last week.

Now running on the emergency cheapy 256mb stick while awaiting RMA.

They're going to be ebayed and 4gb of alternative memory purchased.

Simon/~Flibster

Big.Wayne · 25 Jan 2006 at 20:43

Dutch Guy said:
I had a 512Mb stick die on my I bought in september 2004

Yes,

I remember when you bought it, you had some problems getting that *1T* setting (2T was stable as I remember). Well now years later I got my first A64/nForce4 mobo with Ballistix and am having the same problem, can't get 1T running stable

Scoobie Dave · 25 Jan 2006 at 22:34

Flibster said:
Had all 4 1gb sticks fail within a week last week.

Now running on the emergency cheapy 256mb stick while awaiting RMA.

They're going to be ebayed and 4gb of alternative memory purchased.

Simon/~Flibster

Was only just before Christmas I was doing the same thing with the emergency cheapo 256mb stick while I was waiting on my first rma from crucial. Still sent back the second lot I got off them (died within a month).
Got a full refund in the pipeline now.

Really happy with my G.Skill ZX though. Nice tight timings, running just stock speed and it's performing better than the Crucial sticks were. Just goes to show that you dont need ram running 1:1 with the cpu - timings are the important bit.

Even Windows feels more snappy due to tight timings :cool:

Dutch Guy · 26 Jan 2006 at 08:28

Big.Wayne said:
Yes,

I remember when you bought it, you had some problems getting that *1T* setting (2T was stable as I remember). Well now years later I got my first A64/nForce4 mobo with Ballistix and am having the same problem, can't get 1T running stable

Indeed, I had a lot of stability problems, ran fine at stock speed but overclocking by only a few Mhz gave errors in MemZTest and Prime95

After touching one of my sticks while it was running and burning my finger I bodged a quiet fan over my sticks and all of a sudden could run at 226Mhz 2.5-2-2-10-1T so I think it was heat related.

slap ed · 26 Jan 2006 at 09:29

although i must say i am a little worried a lot off this ballistix seems to die . anybody got any happy stories ??? i don't want to spend the rest off its life r m a ing it

Dutch Guy · 26 Jan 2006 at 10:37

slap ed said:
although i must say i am a little worried a lot off this ballistix seems to die . anybody got any happy stories ??? i don't want to spend the rest off its life r m a ing it

There are plenty of people that have working sticks, most of the people that have working Ballistix do not post when the pople that have a problem do post.

If the replacements also die maybe convince Crucial to give you a refund?

Scoobie Dave · 26 Jan 2006 at 13:24

Dutch Guy said:
If the replacements also die maybe convince Crucial to give you a refund?

I did

trojan698 · 26 Jan 2006 at 17:34

Big.Wayne said:
Great RMA service!

I sent my RAM off two/three days ago and just recieved two new 512MB sticks of Ballistix PC3200 via RMSD. .

As I mentioned the sticks that went faulty were about 15 months old been running 24/7 almost, still not sure what went wrong with them but hopefully these new sticks will be cool.

I had a set of OCZ BH-6 sticks before these ones and they were faulty within one week, had to ship them over to USA to get the RMA!

So what happens to people that buy Crucial from OC.co.uk? Do they have to RMA back to OC.co.uk who in turn have to send them to Crucial?

I returned my ballistix kit to OCuk in december. having errors in memtest86 but nothing in windows. They returned the same kit to me saying everything was ok and it must be my other hardware thats at fault/incompatible. Even although the memory selector tool states that my mobo is fully compatible. Enquired with tech support, apparently they'd run memtest for all of 2 hours.
Great stuff.

My only concern is that with them discontinuing the product, once my 1 year obligatory warranty period is over. The "lifetime warranty" is effectively worthless, as i believe the warranty only applies while the product is still in production. Correct me if I'm wrong

Flibster · 27 Jan 2006 at 12:03

Well - just received 4x1gb sticks back - and have just rung up to get another RMA for 3 of them....

Failed memtest within 20mins on 3 of the sticks. Nice...

As they say - RMA practice makes perfect....

Simon/~Flibster

Dutch Guy · 27 Jan 2006 at 12:11

Simon, have you checked the temperature of the sticks when running?

ferret face · 27 Jan 2006 at 13:12

I have had to RMA mine too and its costs £4 each time for Royal Mail Special Delivery, is there any way you can claim these costs from Crucial?

Big.Wayne · 27 Jan 2006 at 13:21

Flibster said:
Well - just received 4x1gb sticks back - and have just rung up to get another RMA for 3 of them....

Failed memtest within 20mins on 3 of the sticks. Nice...

Hi,

are you 100% sure its something that you have set-up incorrectly?

Enough volts, correct timings etc, because I didnt see anyone this unlucky before?

Its too easy to play the *Blame* game. . .

Dutch Guy · 27 Jan 2006 at 13:35

ferret face said:
I have had to RMA mine too and its costs £4 each time for Royal Mail Special Delivery, is there any way you can claim these costs from Crucial?

Wow, that is expensive, I sent my two sticks from The Netherlands to Crucial in the UK for €2.76 which is under two quid :confused:

Anyway, there must be something wrong with a lot of 1Gb sticks, Crucial don't even offer them on their site anymore.

ajgoodfellow · 27 Jan 2006 at 13:37

It's probably because it's Special Delivery - AFAIK there's a minimum charge for this which is about £4 or so

Flibster · 27 Jan 2006 at 14:02

Big.Wayne said:
Hi,

are you 100% sure its something that you have set-up incorrectly?

Enough volts, correct timings etc, because I didnt see anyone this unlucky before?

Its too easy to play the *Blame* game. . .

Tested it at work *quiet day...*- 3 different machines - 1 stick in each
2.8v - everything else at auto - only running at 200mhz not 250mhz.
Temperature on 2 was roasting - 1 was reasonably cool.

1 has run thorugh memtest 5 times at 200mhz so I'm willing to try that one in my pc at home now.

Not a happy person.

Simon/~Flibster