BenQ G2420HDBL (LED Backlit) or BenQ G2420HD

Dano said:
Bought the LED version last week, despite showing as in stock it took until Tuesday (partly down to me) to get it, arrived with an obviously opened box that had been badly re-sealed and was tempted to refuse delivery. Giving OcUK the benefit of the doubt I didn't and now wish I had...

Dead pixels in several places and OcUK are being very evasive over doing anything about it :(
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Sorry to hear that. I've said it before here, but if I order anything over the web and its been opened, it gets refused or sent back.

I'd be surprised if OCUK didn't sort you out. I'm sure their good name is worth more than a few quid profit on a monitor they could send back to the maniufacturer/wholesaler anyways.
 
KelticDaz said:
Sorry to hear that. I've said it before here, but if I order anything over the web and its been opened, it gets refused or sent back.

I'd be surprised if OCUK didn't sort you out. I'm sure their good name is worth more than a few quid profit on a monitor they could send back to the maniufacturer/wholesaler anyways.
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You'd like to think so but I've just had to call Trading standards for advice, I'll say no more until the issue is resolved now - last time I ever use OcUK.
 
hmmm this sounds not fair at all :(

ill be getting my led monitor tomorrow, cant wait!!!! im gonna dump that current 17inch vga crap.
i hope to god my monitor wont have problems.
 
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Set my one up yesterday.

Not one single dead pixel in sight :)

Like others have said before me, the screen is bright, but nothing that you can't turn down in the menu. Colours are good as well, not great. But after colour calibration using 'huey' it was a lot, lot better.

Visually its stunning and PQ was very good.

Glad I purchased this screen and for the money its a superb price.

Recommending it to anyone in the market for a 24" screen.

Thanks OcUK
 
Received mine now. Pretty good, no dead pixels. Happy.

Dano, why didn't you evoke the long distance selling act? I think it should apply in this case, shouldn't it? Find out from someone more knowledgable.
 
Now that someone else has mentioned it, the Benq tape on the box had been opened too, but the packaging around the monitor had not been touched iirc and everything was in pristine order. I have read somewhere that e-tailers sometimes procure stock meant for the Euro market, perhaps OC simply swapped out the power cables? Maybe the postie was nosey, who knows. Had this a few days now, still cant get over the quality for the price and zero dead pixels to boot.
 
Just ordered one to (had to go elsewhere oc had sold out) so how is everyone getting on with there set up, how are you reducing the brightness by just that or contrast to or both also hows the calibration tool you get is it simple to use and did it work just trying to get a head start for tomorrow.
 
A couple of pics of the HDB version next to my old Hannns-G 19" WS. Image on the right hand screen is Planet Earth in 720p.

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I'm very impressed with this monitor and it's not even the LED backlit version.
 
I fetched a non LED version from ocuk yesterday and it had been opened and the tape resealed, no dead pixels though so all is good.

Why are they opened and resealed, its abit strange.
 
It'll be the resellers changing the plugs...

Mine had been resealed as well... but twas all new and still covered in that god awful plastic!

Andy.
 
Is it possible to go into the shop, see one and say "I'll buy that specific one because I can see that it doesn't have any dead pixels?"

Dead pixels are the main thing putting me off moving from CRT to LCD. Several monitors at work have dead pixels and it annoys the hell out of me even though I don't actually use them. It would blight my PC fun if my own monitor had dead pixels.
 
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