Blackberry 9900/9930

jskalsey · 30 Sep 2011 at 17:49

Been phoning orange upgrades almost everyday for almost 2 months now as i've been out of contract since June. The latest i've been told by two staff is that it will definitely be out on the tuesday, 4th October.

I've been with Orange 10+ years, but am a low user (currently on a £20 tariff on BB 9000) and when they priced a new deal up for me, they quoted £40 pm for 24 months to have the phone for free!!

Obviously I mentioned the £30 average for 24 month contracts on other networks but they said that was the best deal they could do with the current system price, though that might change when they have actual stock, so will call back on tuesday and see what they say, otherwise a wasted few months and off to O2!!

nolimit · 1 Oct 2011 at 10:53

Has anyone had problem with their TopCashBack status?

Mine was tracked and it was pending to be paid in November but now the status shows as:
Payable: £0.00

Just sent TopCashBack email.

Has anyone had problems with Vodafone and TopCashBack and what are the chances of claiming the money?

Thanks.

joelk2 · 1 Oct 2011 at 13:27

jskalsey said:
Been phoning orange upgrades almost everyday for almost 2 months now as i've been out of contract since June. The latest i've been told by two staff is that it will definitely be out on the tuesday, 4th October.

I've been with Orange 10+ years, but am a low user (currently on a £20 tariff on BB 9000) and when they priced a new deal up for me, they quoted £40 pm for 24 months to have the phone for free!!

Obviously I mentioned the £30 average for 24 month contracts on other networks but they said that was the best deal they could do with the current system price, though that might change when they have actual stock, so will call back on tuesday and see what they say, otherwise a wasted few months and off to O2!!

o2 are great for tarrifs. i bought through them as it was cheaper than buying im free.

£10.50 a month for the tarrif for 24 months.
£179.99 for the phone
£50 cashack from quidco (this is tracking through on my account) i saw £100 cashback deal the otherday on quidco too.

flexo786 · 2 Oct 2011 at 22:37

hi
just bought the torch2 and seeing as theres no offical torch2 thread thought id ask on here.

can anyone recommend an app that allows you to have multiple alarms rather then the 1 that the bulit in one lets you

cheechm · 2 Oct 2011 at 23:49

You can add further alarms through the calendar.

flexo786 · 3 Oct 2011 at 00:22

doesnt that mean i have to do it everyday?. looking for something similar to how it is in android where i can just set them and itd come on everyday untill i turn them off

cheechm · 3 Oct 2011 at 00:53

flexo786 said:
doesnt that mean i have to do it everyday?. looking for something similar to how it is in android where i can just set them and itd come on everyday untill i turn them off

Nope. In calendar, go to menu then new alarm, set time etc, and change the reccurence. Choice of daily, weekly, monthly or yearly.

flexo786 · 3 Oct 2011 at 07:25

thanks

Big Chris · 3 Oct 2011 at 12:04

I spoke to Orange retentions this morning as my contract expires on Nov 1st. The chap said the problems they've been having are with the battery, in that it only holds charge for a few hours at a time, and they wanted to get this sorted properly before releasing the phone - which will happen in the next week or two.

He's offered me the handset for free, with 900mins, 750MB data and unlimited texts for £30pm over 2 years which I'm quite happy with

.

nemtizz · 3 Oct 2011 at 12:30

Big Chris said:
I spoke to Orange retentions this morning as my contract expires on Nov 1st. The chap said the problems they've been having are with the battery, in that it only holds charge for a few hours at a time, and they wanted to get this sorted properly before releasing the phone - which will happen in the next week or two.

He's offered me the handset for free, with 900mins, 750MB data and unlimited texts for £30pm over 2 years which I'm quite happy with .

Nice! I'd rather wait and have no battery problems.

Robbo · 3 Oct 2011 at 12:54

That battery stuff sounds like BS to me. I know there are a few reports of the different batteries giving varied battery life, but a few hours? Not heard anything about that.

Myshra · 3 Oct 2011 at 13:50

Robbo said:
That battery stuff sounds like BS to me. I know there are a few reports of the different batteries giving varied battery life, but a few hours? Not heard anything about that.

It's unfortunately not BS

Support has been making documents up regarding how to "maximise your battery life" in preparation for potential issues (it's pretty funny stuff - one of the fixes is turn off sync - yeah, Mr Business BB user is going to do this.) I can't (because I don't honestly know

) work out why or where the problem is - h/w, s/w or firmware or if the problem is cross range, cross model or cross network.

Robbo · 3 Oct 2011 at 13:52

Myshra said:
It's unfortunately not BS Support has been making documents up regarding how to "maximise your battery life" in preparation for potential issues (it's pretty funny stuff - one of the fixes is turn off sync - yeah, Mr Business BB user is going to do this.) I can't (because I don't honestly know ) work out why or where the problem is - h/w, s/w or firmware or if the problem is cross range, cross model or cross network.

Sounds like fun!

Myshra · 3 Oct 2011 at 15:48

If it turns into another BB fiasco (for those who don't remember we recalled the first bold as when it did a 2G.3G handshake the phone hilariously stopped receiving radio signal) I'll be very disappointed but I think we caught this one before it got to that stage. Networks aren't unfortunately built the same way and some phones naturally test differently depending on the types of stuff we have. C'est la vie.

Magic_x_uk · 4 Oct 2011 at 08:28

Myshra said:
If it turns into another BB fiasco (for those who don't remember we recalled the first bold as when it did a 2G.3G handshake the phone hilariously stopped receiving radio signal) I'll be very disappointed but I think we caught this one before it got to that stage. Networks aren't unfortunately built the same way and some phones naturally test differently depending on the types of stuff we have. C'est la vie.

Well maybe it is about time Orange started looking at the other networks who seem to have to BB9900 working on there networks for the last 2 months without any problems (that I have read about).
I am sure they have lost a lot of custom from this delay.

Myshra · 4 Oct 2011 at 08:49

Maybe so but it's less than the PR impact of a recall due to a Firmware failure or the like. It's all about risk at the end of the day and the risk of a full recall is always there for problem child models

You're free to believe what you want with this particular handset, I assure you I am just providing facts when I have them. When you mentioned networks as being the issue though, please note I never said it ever was this for this particular handset. This was for a historic handset.

jskalsey · 4 Oct 2011 at 10:23

Ok, so a week on from my last call with Orange upgrades, where I was told it would be out on the 4th, it's (surprise surprise) not in stock yet!

After some negotiation, the best deal offered to me was phone for free, £36pm 24 month contract, 600 mins, 1GB data+bis, unlimited texts.

Not sure if its a good deal, told that if I go for it now, they will ship as soon as they get stock which will be any day now

Big Chris · 4 Oct 2011 at 11:09

jskalsey said:
Ok, so a week on from my last call with Orange upgrades, where I was told it would be out on the 4th, it's (surprise surprise) not in stock yet!

...they will ship as soon as they get stock which will be any day now

I was told yesterday by the Orange Retentions team that it would be "a week or two" before it's released.

Myshra · 4 Oct 2011 at 11:16

It's not a good offer, tell them you're leaving and want to speak to retentions. Even mobiles.co.uk will beat this on the same network - well sorta. 400min/unlimited texts/750mb+"push email" which i assume is BIS @ panther 31 with 3 months free. Unless you really need 3 extra hours of calls/250meg this works out to be £183 cheaper over 24 months.

Also ask for loyalty discount. It's dumb of us not to compete or at least match, paying CPW the re-sub fee and you getting a better deal instead of us matching just loses us tons of money. Option #2 is we got a lot of SGS2s in stock

chrismscotland · 4 Oct 2011 at 12:28

Well my battery woes seem to have been sorted by the upgrade to .353 - managed to go from yesterday 6AM to today 12PM with some mixed usage (BBM, Browsing, Calls listening to music) and still had 35% left, a much much improved situation that the previous stock OS that it shipped with.