Caporegime
Its the people who make these places, and far to often car salesman seem to have real chips on their shoulders.
I got my Mum the VW Up this weekend and it was refreshing to deal with a sales guy who was nothing but accommodating, though he was only around 24 but he was helpful and at no point tried to push anything on us.
Though he could not do much in the way of discount (I already knew the car was well priced) but had to try he did fill the car up and agreed to sort the windscreen so that Seat get billed and so my Mum did not have to pay £75 windscreen excess.
So true (my niece has a new up which she loves, first car too!) this guy commented on my watch which was a present for my recent birthday from my other half, nothing fancy, perhaps a couple of hundred quids worth and then promoted his colleague next to him to show me his Rolex (after telling me the dealer made next to no profit in the cars they sold!) somewhat crass I thought....