I'd potentially post your question on Arrse which is an unofficial military forum for the UK. I'd imagine you should be able to get more answers there with a wider range of people.
It can be a crappy forum sometimes, and depending on where posted, not very welcoming, but it can also offer some advice off people who may have a better idea of someone he can speak to, as by the sounds of it, it's not being handled well at the moment at all.
It can be a crappy forum sometimes, and depending on where posted, not very welcoming, but it can also offer some advice off people who may have a better idea of someone he can speak to, as by the sounds of it, it's not being handled well at the moment at all.