BT Infinity & FTTx Discussion

2 weeks after getting Zzoomm activated BT finally send me stuff about their FTTP, £31 for 500 down 75 up. A bit late! probably still would have gone with Zzoomm to save money as it's cheaper and also 3x the speed up, but about 40% at 190 down.
 
I got an email from BT a couple of days ago to say my broadband was increasing £8.50pm at the end of March, so annoyed because I renewed November last year and they sucker you into a 24 month contract. My fault, should have paid more attention to the T&C's and the impending inflation percent.

BT say this is "in-line with your terms and conditions, which are linked to inflation". Seriously what is the point of signing up to a contract for an agreed price per month when they can just increase it whenever they like. Can't even get out of it because of the wording of the T&C's.
 
Rendog said:
I got an email from BT a couple of days ago to say my broadband was increasing £8.50pm at the end of March, so annoyed because I renewed November last year and they sucker you into a 24 month contract. My fault, should have paid more attention to the T&C's and the impending inflation percent.

BT say this is "in-line with your terms and conditions, which are linked to inflation". Seriously what is the point of signing up to a contract for an agreed price per month when they can just increase it whenever they like. Can't even get out of it because of the wording of the T&C's.
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oooh, I wonder if that would happen to me had I sign up this month?
 
HungryHippos said:
Yes as per my post on the last page #21988:

BT Infinity & FTTx Discussion

Think it's a given with most fibre providers to have no traffic shaping, certainly haven't seen anything personally across 3 years with BT and Vodafone
forums.overclockers.co.uk forums.overclockers.co.uk
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I got away with that one then! £31 for 500 down and 75 up vs £25 for 190 up/down seems good value in a way but £35 or even £39 is not. That's a much larger difference vs £25.
 
Raymond Lin said:
I got away with that one then! £31 for 500 down and 75 up vs £25 for 190 up/down seems good value in a way but £35 or even £39 is not. That's a much larger difference vs £25.
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Maybe! I opted to renew with BT even at the more expensive rates because it meant not changing anything in my setup which saves some headaches, internet is solid as a rock and never goes down, and that does matter because I WFH a lot.

I did have the option of going to Toob for £25/month which would have given me 900/900 speeds, but it's brand new, and that means there may be issues that I wouldnt otherwise get with BT.

I was paying £55/month for 900/120, my renewal came in at £41/month for the same speed, so I saved a couple of months on the difference from £55 down to £41, a total of about £28.

In April my price will go up by 14.4%, so it will be around £46.90. The following April at a guess it will go up another 10%, so back to around £51.60~ by the time I can renew again.

Edit - apparently I also get 12 months of Game Pass for free which is nice :)
 
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HungryHippos said:
Maybe! I opted to renew with BT even at the more expensive rates because it meant not changing anything in my setup which saves some headaches, internet is solid as a rock and never goes down, and that does matter because I WFH a lot.

I did have the option of going to Toob for £25/month which would have given me 900/900 speeds, but it's brand new, and that means there may be issues that I wouldnt otherwise get with BT.

I was paying £55/month for 900/120, my renewal came in at £41/month for the same speed, so I saved a couple of months on the difference from £55 down to £41, a total of about £28.

In April my price will go up by 14.4%, so it will be around £46.90. The following April at a guess it will go up another 10%, so back to around £51.60~ by the time I can renew again.
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The 900 package is £41 at the moment where i am, some special offer, but that is today. I don't need that fast for what i do, actually my old speed at 70/20 was enough and it was stable. However, I was paying £41. Which was high for that speed.

Going to Zzoomm for £25 at 150 up and down (advertised) but the actual at 190 up/down seems like a no-brainer when I ordered it. £16 less a month and 3x the down speed and almost 10x the up speed.

But of course i had the same reservation about stability, that is as important as speed. What I did was my barber lives a few streets away and back in November when Zzoomm was laying down all the lines I spoke to him about it when i was getting my haircut, and he just ordered it at the time...but I waited another couple of months until my next haircut when i went back and asked him how his internet has been. When he confirmed that he has had no downtime that sealed the deal for me.

I know that is only a sample of 1 but i thought since he is in the same area, that information is more valid than someone in another part of the country.
 
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Raymond Lin said:
But of course i had the same reservation about stability, that is as important as speed. What I did was my barber lives a few streets away and back in November when Zzoomm was laying down all the lines I spoke to him about it when i was getting my haircut, and he just ordered it at the time...but I waited another couple of months until my next haircut when i went back and asked him how his internet has been. When he confirmed that he has had no downtime that sealed the deal for me.
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Ah yes, the barber, the pinnacle high usage IT user! :cry:

You're probably fine though tbh, fibre it pretty solid either way.

I don't need 900 either but hey, it's my one real luxury service I have, completely overkill though.

I'll see what deals I can upgrade myself to come the beginning of April, BT do allow you to pick a new upgrade yourself so if an option appears that is less than £47 I may just do it and reset my 24 months. The way the BT changes work, it's best to re-contract around this time, so you only eat 1 price increase not 2.

I'll be activating my 12 months of game pass soon I think as they haven't mentioned I should even have it, seems a nice perk at least for the extra cost.
 
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@kona786 I run an automated Speedtest every 2 (I think) hours:

Clean-Shot-2023-02-25-at-08-28-37-2x.png


The downtime at the beginning of Feb was when I was doing something to the docker. Usual drops here and there as you'd expect with the connection being used, but you can see that the vast majority are ~800-900 Mbps.
 
And a SmokePing to bbc.co.uk (I always find their latency is stable). The slight increase is after a UDM update I think, I fluctuate between ~6 and 8 ms depending on which server I authenticate to. Sub 10ms latency is important to me as I run some latency sensitive apps in VMC on AWS and Azure as an extension of my homelab.

Clean-Shot-2023-02-25-at-08-46-57-2x.png
 
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After the Openreach website saying they were 'actively building in my exchange' for a couple of months, I've just had an email from them saying my home address has been added to their build plans. The rest of the mail talks about getting out of contract with my existing supplier, and that they'll let me know when I can place my order.

Does anyone know (roughly, obviously) how long it tends to be after that email before I can tell VM to go and swing?... I'm assuming months rather than years at least, but hopefully much sooner than later.
 
Rainmaker said:
After the Openreach website saying they were 'actively building in my exchange' for a couple of months, I've just had an email from them saying my home address has been added to their build plans. The rest of the mail talks about getting out of contract with my existing supplier, and that they'll let me know when I can place my order.

Does anyone know (roughly, obviously) how long it tends to be after that email before I can tell VM to go and swing?... I'm assuming months rather than years at least, but hopefully much sooner than later.
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FWIW - I received the email from Openreach saying that FTTP was now available for me to order ~2 months after I had my FTTP line activated so I'd not be confident on them informing you in good time.

edit: doublechecked time
 
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I just received an email from Openreach about the FTTP rollout that was happening in my town.

"Currently we can't deliver full fibre to [my address]."

So, they have basically wired up the rest of the town, and packed up and abandoned me. I have gone from "Hold tight, we are building in your area" excitement to a crushing "You aren't getting full fibre. Bye".

Since I am a fair distance from the cabinet I get 24mbit on FTTC currently.

Also, there is no cable in this area and 4G (although I have a damn good signal) and 5G will suffer from contention. My 4G gets 20-30mbit most of the time, 60 if I am lucky in the morning.

So, anyone here complaining about price or not getting 1000mbit download speeds, remember there are folks like me who have slower Internet than poor countries.
 
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shiver said:
FWIW - I received the email from Openreach saying that FTTP was now available for me to order ~2 months after I had my FTTP line activated so I'd not be confident on them informing you in good time.

edit: doublechecked time
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I saw the cables go up the pole last year and registered, got fttp installed over xmas. Still not had an email from them....
 
EvilDreams said:
So, anyone here complaining about price or not getting 1000mbit download speeds, remember there are folks like me who have slower Internet that poor countries.
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This is my late mums house - currently the fastest available connection of 2Mbps, she would actually see maybe 600-800Kb on a good day - so while you're frustrated, it could be a lot worse :D

(she did live in deep dark Worcestershire)

kKNtNbr.png
 
EvilDreams said:
Ouch, I didn't know people still had it that bad in this country.

That is too low to even watch HD Youtube videos.
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Drawback of living in a pretty picturesque area in the middle of nowhere.

Airband was available but it was so intermittent and spotty when they trialled it, a slower albeit solid connection was better.
 
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