Escalate it either via your ISP or you can do it to Openreach directly.Need some help holding Openreach’s hand to guide them through what I hope is a simple process. I’ve got FTTP (currently with Sky) and have had for the past year and a half. Openreach say I don’t and have sent four engineers round, each of whom have confirmed that I do have FTTP. For whatever reason, Openreach still insist there’s no install in the house! What do I need to tell the fifth engineer to do to get Openreach to update their records? Cause the engineers don’t have a clue…
You'll need to setup PPPoE authentication on the Deco. BT don't care what username and password you use as long as there is a username and password. Once that's done you should be up and running.
I bet you’ll get the opposite email in a week giving you a rough estimate for availability, like I did.
I bet you’ll get the opposite email in a week giving you a rough estimate for availability, like I did.
Good luck with their customer service.Anyone had any experience with Shell? They currently have 900/100 at £45.99, with £175 voucher, 6 months credit and £93.50 cashback.
Anyone had any experience with Shell? They currently have 900/100 at £45.99, with £175 voucher, 6 months credit and £93.50 cashback.
I feel your pain, I got the same exact email a month or so ago.
I feel your pain, I got the same exact email a month or so ago.
Static IPv4 (/29 if you pay a small amount extra).What makes Aquiss so good? compared to BT
It would depend on any issues that arise during the build I'd guess , Mine took 4 months.Hi - i recently received an email from Openreach to say my property has been added to the build programme ultrafast full fibre - which is great cos my current connection is not great.
I have noticed a lot of work going on installing new cables and large green junction boxes in the local area over the last couple of months.
my question is, what’s a guesstimate from this installation work to full fibre being avail to order ? - the email from openreach they are just in the planning stage for my area.
thanks in advance