It's the beauty of Openreach.... Just hop to another provider..
BT Infinity & FTTx Discussion
- Thread starter michellez
- Start date
BT? Helps if you mention who.
BT infinity Full Fibre 900.
Last bill was £75 after the price rises. My account says a discount is expiring when my contract comes to an end so will probably be higher if I stay.
Aquiss.
Already ordered!
Mine went up April 1st also, i phoned up and compained so they reduced my entire package (sports mobile and broadband) back to teh pre April pricing
My girlfriend is shortly going to be getting the keys to her new build home on Friday 19th May. She's looking to get a slight head start on getting services organised, with broadband being one of the most important as she works from home.
She's moving to a new build estate and it's been cabled for full FTTP by OpenReach. The new property is showing up on the BT checker along with the rest of the new development but it gives an error of "We cannot determine broadband availability at this location. This may be a new address to which connectivity is not yet complete." when trying to either place an order or look up the line information. There are already people living on the development and other addresses are working on the BT Checker ok.
Is there anything we can do to hurry this along so she can get up and running quickly, or are we at the mercy of OpenReach and it's just a case of waiting on them to verify things and flick a switch at the exchange?
She's moving to a new build estate and it's been cabled for full FTTP by OpenReach. The new property is showing up on the BT checker along with the rest of the new development but it gives an error of "We cannot determine broadband availability at this location. This may be a new address to which connectivity is not yet complete." when trying to either place an order or look up the line information. There are already people living on the development and other addresses are working on the BT Checker ok.
Is there anything we can do to hurry this along so she can get up and running quickly, or are we at the mercy of OpenReach and it's just a case of waiting on them to verify things and flick a switch at the exchange?
Get her to give Aquiss a call if their checker says the same, they're a competent ISP that will sort her out.
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how do you find out when fttp is going to go live ?? cables been laid in the street ?
I think Aquiss are who I'll change to of I ever want faster than 74mb.
The no CPI increase is the main reason why. It's a practice that needs to die.
I also like how you can just look at the offer equivalent price, but still don't know why then need to give a discount for 6 months Vs just charge the equipment price every month.
I'm happy with 74mb fttp at £20 a month, yeah have downloads take a bit longer but everything else you don't notice it.
The no CPI increase is the main reason why. It's a practice that needs to die.
I also like how you can just look at the offer equivalent price, but still don't know why then need to give a discount for 6 months Vs just charge the equipment price every month.
I'm happy with 74mb fttp at £20 a month, yeah have downloads take a bit longer but everything else you don't notice it.
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Because after 6 months that is what you'll pay, including out of contract price
I'm currently in contact with Aquiss tech support as the BT Wholesale website and the Openreach website are both giving out confliciting information. Openreach is saying I can get FTTP, Wholesale is saying no. Aquiss are getting to the bottom of it for me so I can place an order with them. Others have rated them highly on here, and I trust strangers' judgements...!
For Openreach's network?: https://www.openreach.com/fibre-broadband/where-when-building-ultrafast-full-fibre-broadband
For other networks: https://bidb.uk
Where you might be having issues is in new build areas where there isn't already FTTP in the town, so while Openreach can offer FTTP there might not be any ISPs with their links in place at the head end exchange that your FTTP runs back to. It's very rare but it does happen. This might also be why you end up in situations where e.g. TalkTalk can provide service but BT can't - either BT Wholesale haven't turned that exchange on yet, or they don't think they have the capacity at the moment.
My area is still currently in the build stage but I was one of the first to go live. Makes sense what you're saying, thanks.
I've just moved into a new build with Openreach FTTP two weeks ago. The property didn't get added to the database until ~3 weeks before completion, before then it said that 1Gbps was not yet available. Once I saw that it was available I dropped Aquiss a query to make sure they could serve this area and they could.
A week before completion we had a familiarisation visit to the property and I took down the serial number off the ONT, a few days before completion I put the order in with Aquiss and they gave me a call and asked if I wanted it to go live straight away or on completion day - so said completion day would be better. All went live and got the emails before I'd even got the keys on the morning. Plugged in my router and entered my credentials and all was up and running. Haven't had any problems so far, just make sure your router can handle the speed you pick!
Not with Openreach currently. 1000/200 is more expensive than two 1000/100 lines so not many residential ISPs (if any) sell them. I think the business cost for this is over £250 ex VAT the last I looked. Which encroaches into leased line prices.
Symmetric speeds is more common with altnets. Openreach is currently using a standard that only allows asymmetric speeds (GPON). They have been testing a newer standard that offers symmetric speeds (XGS-PON) but it's been years since they started and no word on when they'll upgrade their network to it.