Soldato
Has anyone here changed from BT to EE and did not get a price hike?
Their website upgrade option have at least £3 price increase for my account
I tried a couple of times this year to transfer to EE as I kept getting the emails about BT migrating customers to EE and it looked like it would work out cheaper. Phone call after phone call failed to get me what I wanted. To the point where I complained and had one of their Complaints Dept ring me. Problem has been the BT > EE Migration system has been awful. BT have had constant problems with it.
Anyway I left it for a while then lo and behold last week I got the email I've been waiting for ages Full Fibre has arrived on my estate. As I am on the Halo 3 package (which is another useless device btw but reason I got Halo 3 was no price change free upgrade to Full Fibre) I rang BT got someone who seemed to know what they were talking about and didnt do any hard sale. Picked the 500 package as it would be the same price I pay now (Fibre 2 65mb) and I thought I could always go higher later. So I expected go to EE. Well no. The agent said it actually worked out more expensive if I switched to EE so he put me on the BT 500 FTTP package !! I was told they were not allowed to do this when I had my complaints issue. Looks like due to some issues they are not actively pushing you onto EE anymore at the moment.
So Thurs 19th Sept I have Full Fibre installed. BT Full Fibre not EE. I received the "equipment" yesterday it was a set of TP Link Power line adaptors (which I dont need) and an ethernet cable. I am assuming the Engineer will just come, fit the ONT and that goes into my SH2. I was expecting new router and TV kit but looks like I`m using my existing which I dont actually mind. (I have EE TV but I kept my original BT 4k box and my BT 4k Pro box when I went to EE TV so I have two proper boxes not the main box and slave one they offer).
Be interesting come 19th Sept whether this goes smoothly or not.
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