BT Infinity & FTTx Discussion

Deleted member 77746 · 14 Apr 2012 at 12:57

cp88 said:
I clicked the £25 link because the £50 one didn't work (word beginning with D?), after signing up it told me £50

The top link had to have the stars changed to the 4 charactor name. It said that if I purchased between xyz I wasn't elegibable but it let me anyway. The word beginning with D is banned here but it's another online store.

cp88 · 14 Apr 2012 at 13:01

Haha oh yeah I see it now

ChrisD. · 14 Apr 2012 at 13:06

Can I claim that?

I've had it all installed about 6 weeks now.

cp88 · 14 Apr 2012 at 13:13

You can claim it from the upgrade lol

ChrisD. · 14 Apr 2012 at 13:15

Just put it in.

Doug · 14 Apr 2012 at 13:20

cp88 said:
You can claim it from the upgrade lol

It says new customers only

You can put the claim in but I imagine you'll get a polite email telling you you're not eligible once they get around to processing it.

cp88 · 14 Apr 2012 at 13:41

jamjar said:
what seedbox do you use if i may ask ?

An OVH box with seedboxes.cc, well actually I have a few but I find seedboxes.cc to be the best.

@Doug - Yeah maybe not, worth a try tho

.

Deleted member 77746 · 14 Apr 2012 at 13:48

Try it you have nothing to loose! It said my claim was successful but who knows.

Spenty · 14 Apr 2012 at 13:57

Which VOL number did you guys use? I haven't been sent an email with a VOL number since upgrading to 80/20 contract.

jamjar · 14 Apr 2012 at 13:59

cp88 said:
An OVH box with seedboxes.cc, well actually I have a few but I find seedboxes.cc to be the best.

@Doug - Yeah maybe not, worth a try tho .

Hi There thanks i have found the seedboxes.cc website but what is an OVH box ? sorry i,m a bit thick lol :confused:

Deleted member 77746 · 14 Apr 2012 at 14:00

Spenty said:
Which VOL number did you guys use? I haven't been sent an email with a VOL number since upgrading to 80/20 contract.

Go view your order details on BT website. Your VOL code is there in plain text.

Spenty · 14 Apr 2012 at 14:01

mrbell1984 said:
Go view your order details on BT website. Your VOL code is there in plain text.

This may sound stupid but where do I find it. I've looked all over in MyBT.

Deleted member 77746 · 14 Apr 2012 at 14:05

Spenty said:
This may sound stupid but where do I find it. I've looked all over in MyBT.

My BT > My Services > Broadband > Track Your Order > Put your Sales reference number then your postcode and click track this order.

E.G: It's a combination of letters and numbers: for example BTCOM12345678 or AGTAA123456.

Your VOL number will appear.

Spenty · 14 Apr 2012 at 14:07

mrbell1984 said:
My BT > My Services > Broadband > Track Your Order > Put your Sales reference number then your postcode and click track this order.

E.G: It's a combination of letters and numbers: for example BTCOM12345678 or AGTAA123456.

Your VOL number will appear.

Surely the sales reference number is from when you ordered? If this was outside of those timescales for the voucher they can track it easily.

Deleted member 77746 · 14 Apr 2012 at 14:08

Spenty said:
Surely the sales reference number is from when you ordered? If this was outside of those timescales for the voucher they can track it easily.

I haven't got a clue but it said it went through so will just have to see!

KIA · 14 Apr 2012 at 14:21

cp88 said:
An OVH box with seedboxes.cc, well actually I have a few but I find seedboxes.cc to be the best.

Kimsufi 2G is a better deal.

[TW]Fox · 14 Apr 2012 at 15:09

Given up on Sky, ordered BT Infinity. Install date is 30th April

The install process sounds massively annoying. Why do I have to have an 'engineer' plug a modem in? They also seem to only give you a 5 hour timeslot. Taking an afternoon off work only to find he turns up at 17:30 will be annoying.

{SAS}TB · 14 Apr 2012 at 15:14

[TW]Fox;21682989 said:
Given up on Sky, ordered BT Infinity. Install date is 30th April

The install process sounds massively annoying. Why do I have to have an 'engineer' plug a modem in? They also seem to only give you a 5 hour timeslot. Taking an afternoon off work only to find he turns up at 17:30 will be annoying.

They will call from the can to let you know your line will go down while they swap over then come to you when it's done (should only take a few mins)

As a minimum at the house they will swap the faceplate on your master socket and make sure your up and running - 10 mind tops

If you want / need the extension kit or master socket moving that may take some time depending on where and how much of a convoluted route it is

Harder the job the more brews and biccies I suggest you have on hand

[TW]Fox · 14 Apr 2012 at 15:19

Thats cool, I can just head home when I get that call then

{SAS}TB · 14 Apr 2012 at 15:23

I'd check mate cos afaik it's a call to the home / landline