BT Infinity & FTTx Discussion

BT Customer Service continue to be rubbish. I phoned to upgrade to Infinity 2 at the weekend (website would not let me). I was told I would get an email confirmation and can track the order online. My activation date was 30/04/2012.
Been checking the tracking for last few days and it said I had no order. So I sent them an email to complain. They lost my order. Created a new order today and activation is now 26/04/2012 and it now appears on Track an Order.

So through their own rubbishishness I've got infinity 2 sooner!
 
Anyone had problems with getting FTTC activated? I was supposed to get it today but Openreach told my ISP there was a "technical issue" with my cabinet. :(
Guesses at what that might be?
 
Anyone had problems with getting FTTC activated? I was supposed to get it today but Openreach told my ISP there was a "technical issue" with my cabinet. :(
Guesses at what that might be?

No free ports left maybe.

Saying that with BT/OR a "technical issue" could mean they forgot about your installation and made something up.
 
I requested the upgrade to the faster Infinity earlier today - at the cost of renewing my 18 month contract. Estimated speeds say 72mb. Looking forward to trying it out :D
 
had it since yesterday and its fast as. really happy to leave virgin and get this.download speeds are amazing.
gaming smooth as silk with a 12 ping! happy days.
 
Anyone had major line speed drops, gone from

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to

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now my line is stabalised. They predicted 54/15. Seems a waste of time upgrading for 3mb d/load extra than I used to have, lol
 
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