BT Infinity & FTTx Discussion

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Still showing end of June <everything crossed that it doesn't move out again>

Just out of interest is that screenshot taken from BT Infinity and if so did you enter your postcode or BT Landline number?

my exchange is due to go live on the 30th also, however when I check to see if I can get it, it does not show the expected date. I'm still hopeful it goes live on the 30th though.
 
Not all of them have a whirring noise, the ones around my area are silent. Maybe it depends on the amount of people connected to the cabinet? More people = more workload hence requires active cooling?

Mine is only a small cabinet, deffo one of the new ones though.
 
My current speeds are 37 / 7.4 / 25ms.

Just checked with BT. They state I'm good for upto 48.8 / 10.9. Guess Infinity 2 hasn't hit my area yet. They've done a 'upgrade' to my line which apparently will see a slight increase to my speed. Takes a few days to complete.
 



Suffice to say I cant wait! I'm far from exchange but close to the cabinet, i do get around 3.5mb now

I check every afternoon, the cab is there but the date i think may be pushed back, Openreach vans are in the area so i cant be far away

The village next to me get it on the same date. However, where I live BT says I wont get infinity:confused:

There has been three BT vans outside my door for the past three days so I really am hoping they just forgot to list where I live:rolleyes:
 
yep same boat as you read my post 6314, only a few back app its only affects a small amount off people !

Aye it truly sucks, but once it is enabled the speeds should be blistering!

I can literately walk out my front door and see the exchange! :D

I suppose one reasoning is people so close are less in need of a high speed connection.
 
Just caught an openreach tech in my cab round the corner, asked him if he knew when it was coming, im currently 30th june also, and he had no idea.

He was on a line fault and doesn't have fibre/infinity info

Said it cant be far off if the cab is there and others on the exchange are live
 
My exchange shows a rfs date on the website of this month but whatever numbers i put in it shows it not available and no date.. how can i find out more ?
 
From what I've seen the majority of the cabinet installs in my local area have been done by contractors and not BT Openreach. I caught a guy opening the fibre cabinet I'm connected too and he was employed by a company called Telnet as I read on the side of the van. Had a Lenovo laptop plugged up to it doing testing supposedly.
 
My exchange shows a rfs date on the website of this month but whatever numbers i put in it shows it not available and no date.. how can i find out more ?

Sounds like although your exchange may be getting fibre you cabinet isn't.

Fibre requires investment from BT in not just their exchange equipment but also the cabinet equipment. This is in contrast to much of the ADSL rollout which was purely reliant on the already used copper infrastructure and solely exchange based upgrades. This is also why LLU services such as Sky etc took off. All they had to invest in was equipment in the exchange.
 
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BT's site is down in places, I wonder if they are updating the DB.

EDIT: Interestingly now that the BT page for checking your line is back up from last night my date hasn't changed but now my speeds are 40mb and 10mb rather than the 53 and 14 ish that they said yesterday before it went down. How odd.

EDIT2: It's gone back to what it was before. Still no date change, the last 2 times they had done it by this time in the month.
 
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Does anyone know if there's a cooling off period?

I have a wireless Internet service now (15Mb symmetric) but infinity is due to be installed this September. Aside for the chance that the date could move I'd like to try infinity as they estimate 59/17 for my line.

The kicker (and reason why I had to leave a copper based line last time) is my area is affected by REIN issues which would cause massive noise on the line and kill my speed until it dropped, so depending on time of day would mean I'd have to reboot the modem to "get back" to my usual speed.

I have no idea if the issue has been sorted, but BT have an offer for line installs for £40 online, and I am friendly with the local BT area manager so I could essentially request the best circuit to cab etc which I'm hoping may help, however if it doesn't... I'd be stuck with a flaky Internet connection again.

Ideas?
 
I have no idea if the issue has been sorted, but BT have an offer for line installs for £40 online, and I am friendly with the local BT area manager so I could essentially request the best circuit to cab etc which I'm hoping may help, however if it doesn't... I'd be stuck with a flaky Internet connection again.

You can get a new line for free if you order Infinity at the same time.
 
Cool, thought as much.

Everything I read says I cannot cancel the service once it's installed. My ideal scenario would be to get a new line and trial it out, and keep it, if things work out ok.. But cancel if the second line has the same problems.
 
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