^^ BT's routing is pretty naff and/or your probably on the lowest level of interleaving on VDSL2 which puts the first hop at about 15ms instead of 5-6ms on fastpath - if its just been installed this should sort itself out over the next few days. (if like myself and a few others your in the South of England but being routed out onto the public internet via an entry node onto colossus in Sheffield because BT is daft then your out of luck).
I've been happy enough with the Service and the Indian call center have been help full enough. The problems I've had relate to Open reach not showing up when there is a fault.
^^ Try testing ping to a server located in London as well as the test above suggests it is terminating in Gloucester. e.g. try pinging news.bbc.co.uk from a cmd prompt.
Well, I had an OpenReach voice engineer around to fix noise on my line, which was affecting the ADSL. I asked where my PCP was and he told me. Took a walk up there (it's about 320M to my PCP) and guess what? No FTTC cab!
If I travel away from my house for roughly the same distance but in the opposite direction, those residents have their FTTC cab already fitted (albeit unpowered).
I'm hoping they can find space for one near my PCP - the road isn't that big, and neither is the pavement...
mine was 72mb down 15mb up when i first got it installed ive had it about 2 months and the highest download speed will be 50mb and 9mb up, why the loss ?!?
mine was 72mb down 15mb up when i first got it installed ive had it about 2 months and the highest download speed will be 50mb and 9mb up, why the loss ?!?
In your locality work is part of a later phase which is ongoing. Currently this is awaiting power and other works, and the estimated date for cabinet enablement is close May 2013 assuming there are no issues.
Also tried the suggestion of @BTCare. Asked to fill out a webform which I did and received a phone call within a few hours (which is good) but the chap on the phone was next to useless/clueless, he said my exchange would be enabled soon and couldn't provide any other information. The exchange was enabled for FTTC at the start of 2011 iirc.
What is the current situation with news regarding FTT(p/c) direct from the exchange?
The reason I ask is that I'm looking at moving and one of the houses I'm looking at connects direct to the exchange. There are no FTTC cabs in the area but there are in the closest small City some 3 miles down the road. Estimated speed on ADSL is some 19Mbps which isn't too bad but I would love my fibre back.
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