BT Infinity & FTTx Discussion

Looking at the figures, it looks more like a throughput issue, rather than a maximum sync issue. In other words, it's 20Mbit/s between the modem and the DSLAM, but through Zen's network is a different matter. Could it be that Zen throttles uploads?

I'm on Zen.
I'm synced at 20000kbps (the max available on FTTC at the minute) on the modem and can easily upload at 18mbit/sec.

The reason why you buy Zen is if you don't want throttling.

If the profile and the modem is showing 20000kbps that's a fault somewhere, either in your network not allowing the throughput or on Zen's end.
 
a new product is to be made available shortly called Fibre on Demand, which will deliver FTTP to premise, but only in FTTC enabled cabinet areas

Although I can understand it (must be easier to deploy FTTP if you already have fibre going to nearby cabs) this really frustrates me, just another example of the 'rich' getting richer i.e. ever faster connections for people that can already get fast connections.

Where I am, my cab is apparently not commercially viable for FTTC, but that is like a double kick in the teeth because by definition if I can't get FTTC, then I won't be able to pay them the £500+ fee to get FTTP on demand either (which I'd be willing to stump up given the option). And with all the focus on fibre rollout, there is still no 21CN date set for my exchange (i.e. no ADSL2+ on the horizon either).

edit: I know you can't just focus on the lowest denominator, otherwise the majority wouldn't get high-speed services..... but it doesn't make it any less frustrating as a 'have not' to see little efforts to move people from poor connections onto average connections, preferring to blow the trumpets about moving people from good connections onto excellent ones.
 
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I'm on Zen.
I'm synced at 20000kbps (the max available on FTTC at the minute) on the modem and can easily upload at 18mbit/sec.

The reason why you buy Zen is if you don't want throttling.

If the profile and the modem is showing 20000kbps that's a fault somewhere, either in your network not allowing the throughput or on Zen's end.

Thats interesting, hmmmmmm.

I was just going to say that maybe because my machine is only on 100Mbit LAN but it doesnt max it out out when doing a speed test it doesnt max your download and upload at the same time, so they don't come anywhere near the limit of your internal LAN.

Weird. Worth logging a fault with Zen?

The only network equipment we have in here is the BT Fibre Modem which is connected via the WAN2 port on our Draytek 2820n, which is then fed straight into a gigabit switch to feed the building.

I've tested with a full office and with no one here, same results.
 
Thats interesting, hmmmmmm.

I was just going to say that maybe because my machine is only on 100Mbit LAN but it doesnt max it out out when doing a speed test it doesnt max your download and upload at the same time, so they don't come anywhere near the limit of your internal LAN.

Weird. Worth logging a fault with Zen?

The only network equipment we have in here is the BT Fibre Modem which is connected via the WAN2 port on our Draytek 2820n, which is then fed straight into a gigabit switch to feed the building.

I've tested with a full office and with no one here, same results.

Zen have fantastic support; but they'll at least want to know that you tried it with only the BT equipment (otherwise they have no leg to stand on with BT). Set up PPPoE on a laptop and plug directly into the white BT modem, and see if you experience the same results. This way you know the Draytek isn't at fault. Takes about 10 minutes to do, and then I would email them and mention it and see what they say.
If it was signal problems, normally the download is the first to degrade, and then the upload eventually after that, but the fact you get full download and the sync shows as full means something else is limiting your throughput.
 
ust another example of the 'rich' getting richer i.e. ever faster connections for people that can already get fast connections.

Agreed, I have to say I'm disappointed that "Fibre on Demand" is only going to be available to people in a FTTC area! (this was my last hope really). I can understand if the Exchange wasn't FTTC enabled, but "Fibre on Demand" seems to have been a good option for those in an FTTC area but who's cab hadn't been upgraded for whatever reason.

I've managed to get the local council on side and I've basically asked them how we get BT to escalate this and get my cab back in the Program, there must be a process, I'm sure BT don't want to do it or make it too public ;)

http://www.thinkbroadband.com/guide/fibre-broadband.html

This seems to suggest that FTTH(P) does not need a local cabinet, it goes into a "Manhole Housing Aggregation Node".

Obviously this might be different for "Fiber on Demand" which BT mentioned above.

HEADRAT
 
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@HEADRAT

Basically, FoD is the service that delivers FTTP to premises in an area which already has some kind of fibre infrastructure. However, for obvious reasons, it'll be available in those places that already have FTTC, since the aggregation nodes are in place as part of the FTTC delivery.

If the exchange is enabled for fibre and there isn't an FTTC cab near you, it'd cost you a small fortune to have the road(s) dug up to run a fibre line to your house from the exchange.
 
Zen have fantastic support; but they'll at least want to know that you tried it with only the BT equipment (otherwise they have no leg to stand on with BT). Set up PPPoE on a laptop and plug directly into the white BT modem, and see if you experience the same results. This way you know the Draytek isn't at fault. Takes about 10 minutes to do, and then I would email them and mention it and see what they say.
If it was signal problems, normally the download is the first to degrade, and then the upload eventually after that, but the fact you get full download and the sync shows as full means something else is limiting your throughput.

Yeh we went with Zen as they have always been brilliant with support.

I'll have to find a time when no one's here to do the tests as our remote sites connect back to our head office through a VPN set up on the Draytek and if thats down their access is down!
 
If the exchange is enabled for fibre and there isn't an FTTC cab near you, it'd cost you a small fortune to have the road(s) dug up to run a fibre line to your house from the exchange.

There are FTTC cabs all around me, just not my cab, I was hoping that I could just run to the nearest Aggregation Node.
 
There are FTTC cabs all around me, just not my cab, I was hoping that I could just run to the nearest Aggregation Node.

Yer, I'm on one of them. I cannot believe there is still no date on the cabinet you are attached to.
I've had it for a good few months now and I think the exchange has had it even longer.
 
Grab the modem stats at the same time.

Will try on Friday morning then during the morning meeting when no one will be using the system.

I've never set up a PPPoE connection on a laptop before - Is it just as easy as plugging my laptop directly to the router, setting up the PPPoE connection in Network & Sharing Center with the username and password and away I go?
 
@HEADRAT

Since you have FTTC cabs around you, FTTP should definitely be an option, since there's a good chance that a few of them (or all of them) will share a nearby aggregation node. If FTTP becomes an option it should be relatively cheap to install, since the ducting is already in place and the last part of your line comes to you via a telegraph pole (I'd guess). Much easier than an underground phone line.
 
That's not what BT are saying though

We do not currently have plans for FTTP at Chatteris at present, however, a new product is to be made available shortly called Fibre on Demand, which will deliver FTTP to premise, but only in FTTC enabled cabinet areas. It will also be subject to an on-site survey.
 
Ok I see what they are saying. Basically, they have no plans to cable up your area with FTTP off their own backs, but if you're willing to pay, you can have FTTP on Demand.

What I'm saying is that even if they don't plan on upgrading your PCP and attaching an FTTC cabinet to it, the fact that your area is FTTC-enabled means that there's an aggregation node nearby that the other FTTC cabinets will attach to. FTTP-on-Demand will probably run from that node, through existing ducting and thence to your premises.

Will cost you a few notes though. :p
 
Ok so there might be some light at the end of the tunnel, I'm not too bothered about the cost, I would probably swallow upto 1k, more than that I'd have to start thinking about it
 
Ip profile is 77.43/20

also been told there is really nothing that can be done.

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