BT Infinity & FTTx Discussion

Same result. I'll give it a few days and see what happens. I'd rather the download stays like that though :D.

Checked my cloud storage, 2gb. There's an offer to go up to 50 though which says I will be renewing my contract. Guess that means removal of the traffic shaping as well which is good. Contract started today so what better time to renew.
 
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I live in Ryde on the Isle Of Wight, we are ment to be getting FTTC, and BT did start of with the date of 31-Dec-2012, that got pushed back to 31-Mar-2013, and now looking on the BT Infinity checker, it has no dates at all.

It now just says
Sorry, you're not currently able to get BT Infinity. This may be because your area has not been enabled yet, or your individual line does not support super-fast broadband. Register your interest and we'll let you know if this changes.
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The strange thing is that samknows under the "BT Wholesale information" says
FTTC status: Available in some areas
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I have put in no less then ten phone numbers into the BT Infinity checker for in and around the Ryde area, and not one has come back with BT Infinity being available.

Exchange name: Ryde
Exchange code: SDRYD
Location: Isle of Wight, South East
Postcode: PO332NH

I am connected to BT cabinet "3".

I don't know if anyone else here might be able to find out some more details on what BT are playing at.

Thanks for your time.

Best Regards.
 
Scotty123 said:
Same result. I'll give it a few days and see what happens. I'd rather the download stays like that though :D.
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Click show advanced stats or whatever it's called to get the IP profile info.

Mad Professor said:
I live in Ryde on the Isle Of Wight, we are ment to be getting FTTC, and BT did start of with the date of 31-Dec-2012, that got pushed back to 31-Mar-2013, and now looking on the BT Infinity checker, it has no dates at all.
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https://www.btwholesale.com/pages/s...unity/Coverage/ADSL_Availibility_Checker.html
 
Had some real oddities tonight. For awhile nothing on youtube would exceed 100kbit/s but thats now cleared and then just now downloading something on itunes it shot along at in excess of 20MByte/s (and the file plays and shows full size on disc) but when I went wtf and quickly hit the BT tester it just says:

Download speedachieved during the test was - 70.1 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-87.5 Mbps .
Additional Information:
IP Profile for your line is - 87.5 Mbps
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so no idea what happened there - even at the supposed max sync speed the engineer showed me it wouldn't exceed about 16MByte/s.
 
mejinks said:
In typical BT fashion, 2 of the lines are being upgraded, the third one has been "lost". Spent half an hour to be told he would ring me back (and hasn't) and then just spent another 20 minutes going around the houses, finally going through to sales who can't understand why they can't see the order as its there in front of him with totally the wrong address and totally the wrong contact details. At least they got the company name right.:rolleyes:

The upshot is that they are sending an engineer on Thursday, one on Friday and another on Monday :rolleyes: At least BT are consistent in their incompetence.
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Huzzah! I rang BT today to ask why only two business hubs were delivered, to be told that two of the three orders were cancelled :mad: They didn't bother to tell us! If I hadn't rung up, I would never have known.

Absolute shower of ****

They can't even tell me what static ip addresses they have assigned. Apparently only the Openreach engineer can do this. Talk about bunfight in a bakery.
 
^^ Thats the problem with BT, everything works really great until something goes wrong and then it all falls apart, even the slightest issue seems to cascade into a major **** up... every single time.
 
KIA said:
I'm talking about the BT speedtester. The link appears after you run the test.

"Further Diagnostics"
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Download speedachieved during the test was - 75.52 Mbps
For your connection, the acceptable range of speedsis 16 Mbps-77.44 Mbps .
Additional Information:
IP Profile for your line is - 77.44 Mbps

Upload speed achieved during the test was - 8.94Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

I've had it now for just over 24 hours.
 
Rroff said:
^^ Thats the problem with BT, everything works really great until something goes wrong and then it all falls apart, even the slightest issue seems to cascade into a major **** up... every single time.
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I don't think I have ever had a consistent connection over a weeks period, always something goes wrong.
 
Damn ip profile has been dropped to 69 from 77, can I do anything to get it back up.
Wouldn't mind if its been at all unstable at anytime in the last week..
 
This is the problem with DLM. A series of little problems and you're shafted.

I'm dreading a return of my REIN issue. It will kill my profile, so if it surfaces ill be on the blower to BT day one to cancel.
 
I'm within the 10 day period, this is the first time that my speeds have dropped or line dropped since last Friday..Will DLM move my speeds up or do I need to wait until Monday and call ?
 
It will go back up on its own accord... eventually. Unless it drops out a massive amount support will just tell you to wait 2 weeks or something.
 
Rroff said:
It will go back up on its own accord... eventually. Unless it drops out a massive amount support will just tell you to wait 2 weeks or something.
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Is it best to never reset the hub+router? i.e the speed will go up itself without a reset?
 
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