BT Infinity & FTTx Discussion

Can anyone help me here please as i'm really confused. I've e-mailed BT a while back asking when we'd get a fiber cabinet in our area, today I this back. My post code is DE561JE and BT Broadband checker says the following:

BT BROADBAND AVAILABILITY CHECKER
For Postcode DE56 1JE

Featured Products


Downstream Line Rate(Mbps)


Upstream Line Rate(Mbps)


Downstream Range(Mbps)


Availability Date
WBC ADSL 2+ Up to 17 -- 10 to 19.5 Available
ADSL Max Up to 7.5 -- 6.5 to 8 Available
WBC Fixed Rate 2 -- -- Available
Fixed Rate 2 -- -- Available
Other Offerings
Fibre Multicast -- -- -- 31-Mar-14
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Dear Mr XXX,

You are connected to Belper Exchange Cabinet 1,

When deploying cabinets, we must inform the local planning and highways authorities of our intention to site a cabinet. This is performed by send a noticing of intent to the council.

When planning our deployment, we must ensure that the DSLAM cabinet is located within 100m of its associated telephony connection cabinet and that there is adequate access to power and existing telephony infrastructure. Also, ensuring that the cabinet does not obstruct pedestrians, or provide a danger to road-users. To further enable the location of the DSLAM, we must accurately survey for other utility underground structure and obstacles.

However, there are occasions when we can't find a position to locate the cabinet within our deployment criteria or local councils refuse our applications. When this occurs, we will survey for another place to site the cabinet and in this case, that site was also refused. Therefore as we couldn’t find another suitable location to place the cabinet, it has been removed out of the program. We do not have the details of the planning refusals as these are dealt with on our behalf by our contractors. For further information, please contact your local council.

If you have any further questions, please ensure you have read the FAQ's on our website, http://www.openreachfibrebroadband.co.uk/faq/ . If your question is answered within the FAQ section, we will not respond to your e-mail.

Regards

Ted Banon

NGA Enquiries
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Am I basically having to go to the council and ask them?
 
The reference to multicast is irrelevant.

As for your confusion it's pretty simple. Your local council/authority have denied Openreach, twice by the sounds of it, permission to install the NGA cab.

FWIW PCP 1 is opposite the Grapes Inn - http://goo.gl/maps/af2uU
 
Yes that's the cabinet and I live on the road where the Grapes Pub is. So we won't be getting fiber access any time soon then? Any idea as to why the council would have denied them?
 
Christ...

I would have assumed they would have replaced the existing cabinet and replaced it with a fiber one, can't wait to hear what retarded reason they have for not installing a fiber cabinet especially with the amount of houses around here.
 
Went to the council building and they put me through to planning. Spoke to a woman and she claimed that BT haven't even applied for a fiber cabinet there. So now she's said to get back to BT, is this the start of the back-and-forth tennis match? BT have said that they applied twice, the council said they they've not had one application though.

Here we go... :rolleyes:
 
Most council officials, in fact most civil servants, I've had to deal with are inept lying scumbags so I wouldn't put any faith in what they've told you whatsoever.
 
MrMarvelous said:
Went to the council building and they put me through to planning. Spoke to a woman and she claimed that BT haven't even applied for a fiber cabinet there. So now she's said to get back to BT, is this the start of the back-and-forth tennis match? BT have said that they applied twice, the council said they they've not had one application though.

Here we go... :rolleyes:
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A quick online search of planning applications in Belper shows applications for two FTTC cabinets (both accepted in April 2013). Neither application appears to be for that cabinet.
 
MrMarvelous said:
Went to the council building and they put me through to planning. Spoke to a woman and she claimed that BT haven't even applied for a fiber cabinet there. So now she's said to get back to BT, is this the start of the back-and-forth tennis match? BT have said that they applied twice, the council said they they've not had one application though.

Here we go... :rolleyes:
Click to expand...

Cannot think why BT would lie. It would be in their interest to install a fibre cabinet where there is demand.
 
Our exchange "Stone" was fibre enabled a couple of weeks ago but we can't order it because our cabinet hasn't been enabled. Is there a way to find out when the plan is to enable it?

I'm being forced off o2 ADSL onto Sky in 14 days and ideally would like to take up a fibre connection with BT.
 
wonder_lander said:
Our exchange "Stone" was fibre enabled a couple of weeks ago but we can't order it because our cabinet hasn't been enabled. Is there a way to find out when the plan is to enable it?

I'm being forced off o2 ADSL onto Sky in 14 days and ideally would like to take up a fibre connection with BT.
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Bung your phone number into the BTW checker here.

Assuming you mean Stone in Staffordshire, I looked for an office close to Morrisons and that line had a RFS (Ready For Service) date of 31st March. Looks like a typical end of quarter "holding" date though
 
#Chri5# said:
Bung your phone number into the BTW checker here.

Assuming you mean Stone in Staffordshire, I looked for an office close to Morrisons and that line had a RFS (Ready For Service) date of 31st March. Looks like a typical end of quarter "holding" date though
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That is indeed the one I mean and most of the town seems to have the same quarter end holding date. Here's the output from the availability checker. Some people in the town have already got orders in so it seems like some of the cabinets are enabled already.

Telephone Number 01785xxxxxx on Exchange STONE is served by Cabinet 22

Featured Products


Downstream Line Rate(Mbps)


Upstream Line Rate(Mbps)


Downstream Range(Mbps)


Availability Date
High Low High Low
FTTC Range A (Clean) 52.4 37.8 12.2 7.6 -- 31-Mar-14
FTTC Range B (Impacted) 45.8 22.5 12.2 6.3 -- 31-Mar-14

WBC ADSL 2+ Up to 2.5 -- 1 to 4 Available
ADSL Max Up to 2 -- 1 to 3.5 Available
WBC Fixed Rate 1 -- -- Available
Fixed Rate 1 -- -- Available
Other Offerings
Fibre Multicast -- -- -- 31-Mar-14
Click to expand...
 
Happy with mine although it has gone from 76/19 down to 64/19. Maybe it thought it was unstable @ 76. Hopefully I'll get that speed back over the next few days (it's only been up for 5 days now).

Second day speeds:
1391120111_speedtest.png


Just now:
3271163715.png
 
wonder_lander said:
That is indeed the one I mean and most of the town seems to have the same quarter end holding date. Here's the output from the availability checker. Some people in the town have already got orders in so it seems like some of the cabinets are enabled already.
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I'd re-check every few days. I'd expect you could move to BT now and then upgrade to Infinity when it's available (which would probably re-start your contract).
 
#Chri5# said:
I'd re-check every few days. I'd expect you could move to BT now and then upgrade to Infinity when it's available (which would probably re-start your contract).
Click to expand...

Cheers Chris, sounds like that might be a plan.

Do BT offer discounts like x months half price? Also are they the best fibre ISP to be with? Personally I'd rather not give Sky a penny of my money but I won't take a considerably lesser product because of that!
 
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