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Would I need to contact my ISP to try and get them to get BT to install fiber? My cabinet has just been moved a whole year back and the NGQ e-mail doesn't work any more i've been told.
BT Infinity & FTTx Discussion
- Thread starter michellez
- Start date
Same as you, bought new house on big new estate, connected to fttc exchange and roads next to it have fttc but we connect to an old cab down some old industrial estate road miles away and get 2meg! What's more annoying is no industrial unit connects to this box but some fttc cab up the road from it.
Soldato
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- 20 Oct 2008
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- 12,082
It is ridiculous, but what's the alternative from a planning point of view?
The infrastructure is provided by private companies, and if the developers don't engage with them that's the situation you end-up with.
Personally I wouldn't touch a property that didn't have decent connectivity, new-build or old. Even 12 years ago, when I bought the house I'm in, I made sure it was cabled so I could have 512Kbps rather than 56.6Kbps dial-up.
The infrastructure is provided by private companies, and if the developers don't engage with them that's the situation you end-up with.
Personally I wouldn't touch a property that didn't have decent connectivity, new-build or old. Even 12 years ago, when I bought the house I'm in, I made sure it was cabled so I could have 512Kbps rather than 56.6Kbps dial-up.
Soldato
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- 19 Jun 2012
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- 5,400
Hi all
I have had Infinity for around 18 months now. Other than some teething problems back at the start, it has been great. I get around 46 Mbps down and around 10 up.
However, in recent months I am having lag issues on games. Now, I initially thought the main problem was the games. Tribes Ascend is known to be laggy at times but they have done work on the servers and a lot of people I know are no longer having issues, but I continue to have problems.
I also run a Quake 3 server via a server provider based in Amsterdam, and I often get double my normal ping there. Interestingly, so do all the other UK players that use BT as their ISP - whether they be on astandard ADSL or FTTC. We all have 80-120 ping instead of 40. It is not all the time though, only in the evenings.
Also, the servers I play Tribes in are based in Amsterdam too. My connection to Tribes servers is ridiculous. I traced my routing to the server IP and my ping is constantly jumping from 30-120 and anywhere between over a period of seconds, but with Tribes it is the same at any time of the day.
Does anyone have any ideas on what is causing this? It is really annoying. I play Tribes on a weekend, or in the evenings in the week and I am getting sick and tired of my lag.
Is anyone aware of BT shaping gaming traffic 'on the QT'? My contract is up for renewal in another 6 months or so, and I am seriously cosidering getting shut of BT if this issue cannot be resolved (I am convinced it is caused by something BT are doing).
I have had Infinity for around 18 months now. Other than some teething problems back at the start, it has been great. I get around 46 Mbps down and around 10 up.
However, in recent months I am having lag issues on games. Now, I initially thought the main problem was the games. Tribes Ascend is known to be laggy at times but they have done work on the servers and a lot of people I know are no longer having issues, but I continue to have problems.
I also run a Quake 3 server via a server provider based in Amsterdam, and I often get double my normal ping there. Interestingly, so do all the other UK players that use BT as their ISP - whether they be on astandard ADSL or FTTC. We all have 80-120 ping instead of 40. It is not all the time though, only in the evenings.
Also, the servers I play Tribes in are based in Amsterdam too. My connection to Tribes servers is ridiculous. I traced my routing to the server IP and my ping is constantly jumping from 30-120 and anywhere between over a period of seconds, but with Tribes it is the same at any time of the day.
Does anyone have any ideas on what is causing this? It is really annoying. I play Tribes on a weekend, or in the evenings in the week and I am getting sick and tired of my lag.
Is anyone aware of BT shaping gaming traffic 'on the QT'? My contract is up for renewal in another 6 months or so, and I am seriously cosidering getting shut of BT if this issue cannot be resolved (I am convinced it is caused by something BT are doing).
BT Prepare Phase 2 Vectoring Trials to Boost UK FTTC Broadband Speeds
http://www.ispreview.co.uk/index.ph...ng-trials-boost-uk-fttc-broadband-speeds.html
http://www.ispreview.co.uk/index.ph...ng-trials-boost-uk-fttc-broadband-speeds.html
Associate
- Joined
- 2 May 2007
- Posts
- 483
- Location
- Ayrshire, Scotland
Good news, eventually.
My connection has gone from max attainable 110MB, to pretty much 70MB in the space of 3 months thanks to crosstalk.
Gents, any idea what this means on the bt adsl checker?
A new fibre cabinet appeared last week
Featured product Availability date
WBC ADSL 2 + Capacity expected 30 May 2014
Suddenly appeared last week following the fibre can install?
A new fibre cabinet appeared last week
Featured product Availability date
WBC ADSL 2 + Capacity expected 30 May 2014
Suddenly appeared last week following the fibre can install?
Permabanned
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- 9 Dec 2010
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Anyone?
Nothing your ISP can do. Just about everyone is in the hands of Openreach who are for want of a better term.....uncontactable and pretty much unaccountable.
Having just had a new line and Fiber installed, I can 100% agree with this. The service and ability to get anything done is just absurd, Openreach make it so difficult.
Our line was delayed a month due to various stupidities by Openreach, we had 5 complaints open with BT before we even had a phone line!
I feel your pain, but as above, nothing you can do, and good luck talking to anyone about anything, or getting it resolved
Hm, I contacted the developer today about the fibre issue and their technical team said that:
"Fibre Optics is generally down to BT to advise us if it is going in.BT have said they cannot supply enough material to get the fibre optic in at the moment. I think this is why BT are not proposing Fibre Optic on our new developments at the moment as they simply cannot keep up with the infrastructure of actually putting it in. From our point of view, we have no issue letting them put it in, as all we do is lay a duct and then BT come along and put the cable in, copper or fibre optic ie it’s no cost to us and if anything, is better for our Customers – so it’s nothing we stop."
So it sounds like it is BT's fault and I will just have to hope that it doesn't take too long for our cabinet to be FTTC enabled
*grumble grumble
Fortunately there seems to be some super fast broadband initiative going on for the county I am moving to that aims to provide super fast broadband to 90% of the county by 2016 or something(I.e. council funded, not Openreach funding). Perhaps it will be worth contacting them about our cabinet as that might push things along.
"Fibre Optics is generally down to BT to advise us if it is going in.BT have said they cannot supply enough material to get the fibre optic in at the moment. I think this is why BT are not proposing Fibre Optic on our new developments at the moment as they simply cannot keep up with the infrastructure of actually putting it in. From our point of view, we have no issue letting them put it in, as all we do is lay a duct and then BT come along and put the cable in, copper or fibre optic ie it’s no cost to us and if anything, is better for our Customers – so it’s nothing we stop."
So it sounds like it is BT's fault and I will just have to hope that it doesn't take too long for our cabinet to be FTTC enabled
*grumble grumble
Fortunately there seems to be some super fast broadband initiative going on for the county I am moving to that aims to provide super fast broadband to 90% of the county by 2016 or something(I.e. council funded, not Openreach funding). Perhaps it will be worth contacting them about our cabinet as that might push things along.
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Having just had a new line and Fiber installed, I can 100% agree with this. The service and ability to get anything done is just absurd, Openreach make it so difficult.
Our line was delayed a month due to various stupidities by Openreach, we had 5 complaints open with BT before we even had a phone line!
I feel your pain, but as above, nothing you can do, and good luck talking to anyone about anything, or getting it resolved
Oh God, not what I wanted to hear.
Looks like it'll be another year of waiting then.
Just taken advantage of my FTTP connection and upgraded to the 220mb service, downloading at 24.6mb/s is rather nice. Shame my powerlines don't work too well with it. Looks like I need to move to a hardwired connection.