Has anyone else had problems with loading certain videos on YouTube, either currently or in the past?
Over the past week or so I've noticed that certain videos just won't load, or if they do they take a while and then may only play for a little while before stopping, and I'm unable to change the video quality. Usually though it just sits at 00:00 with a black screen (or occasionally the very first frame) and the small circle of dots indicating the video is loading. However many videos load and play perfectly fine, it is just some that do not, and there seems to be no logical link between the ones that do or don't. For example I might be able to watch a video perfectly well in HD from one channel, but then I may try to watch another of theirs and it won't load at all.
I experience this issue across multiple browsers, computers, and even on my phone (when connected via WiFi). It is the exact same videos as well, so if it doesn't work on one device/browser then it won't work on any. If I turn WiFi off on my phone and just use the mobile network then the video loads fine, so it is obviously something to do with my BT Infinity connection. I've rebooted both my modem and my router (I'm using an Asus RT-N56U rather than the HH) but that hasn't helped either. None of my hardware has changed recently, so I can only assume it is something beyond my control.
I have tried searching around online and found this thread on the Mozilla forum from someone who had exactly the same issues as me:
https://support.mozilla.org/en-US/questions/983930
Unfortunately their problems just vanished without them doing anything so it doesn't offer me much help. However they do make reference to YT having problems with some ISPs, but as this doesn't appear to be a hugely widespread issue, maybe it is just some IP ranges.
I'll probably try and get in touch with BT, but does anyone else have any info/suggestions they can add?