BT Infinity & FTTx Discussion

BT Wholesale says:-

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Then I'm afraid to say it looks like you are served directly from the exchange, so are never going to get FTTC unless they install a cabinet outside the exchange and connect your line to it, but they really only seem to do this with BDUK funds now.
 
Draeger said:
Folks, I'm puzzled. I enter my phone number into the BT checker on the Infinity website and it tells me this:-

'Please contact your communications provider' - Well, that's BT. I would have thought they would know if I can get FTTC or not? :confused:

If I then download the Exchange Roll out PDF list it shows my exchange as 'Accepting Orders Now'. Also, what does the /P indicate at the end of the FTTC?

I iz confuzled. :(
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http://www.digitalscotland.org/whereandwhen

[email protected]
 
So that new cab I mentioned a few pages ago, people have been around digging around it and Western Power Distribution were messing with the new cab last week, is that any good sign? Haven't seen any BT vans around though.
 
Thats what happened a few weeks after my cab was installed. A few weeks later it was live. Keep checking the availabilty checker, could be soon!
 
Final straw for me, frequent DNS errors resulting in disconnects from game servers. Checked Sky and Plusnet forums and nobody having such issues so this is a BT only problem even though most of the equipment is the same.
 
DragonQ said:
Could you not just use OpenDNS? I do on all of my equipment and don't experience DNS issues.
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If your using the Home Hub 5 BT give you, you can't change DNS servers. Which is a massive annoyance. I did a full factory reset on my router and it seems to have fixed the issues. It disabled that stupid open BT Wifi too.
 
It's not just an issue with DNS either, there's something fundamentally unhappy with how their network is working at the moment.
 
That's not the issue, BT were intercepting the traffic before it hit the DNS server. It seems to be mostly fixed now but I'm not positive it won't come back.

A few days ago when it was messing up I tried many DNS servers and the issue was still identical.
 
Arron17 said:
If your using the Home Hub 5 BT give you, you can't change DNS servers. Which is a massive annoyance. I did a full factory reset on my router and it seems to have fixed the issues. It disabled that stupid open BT Wifi too.
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I still have the Home Hub 3 that came with my initial BT subscription a few years ago. I can't actually remember if I've set a custom DNS server on the router itself (or if that's even possible) but I definitely have on my machines and haven't experienced the issues you describe. :confused:

You could try a third party router but it might just be regional.
 
DragonQ said:
I still have the Home Hub 3 that came with my initial BT subscription a few years ago. I can't actually remember if I've set a custom DNS server on the router itself (or if that's even possible) but I definitely have on my machines and haven't experienced the issues you describe. :confused:

You could try a third party router but it might just be regional.
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I think on the Home Hub 4 and below you can set DNS servers. But on the 5 you can't, it just lists the ones your using with no option to change them. And I've seen on the BT forums that they don't plan on changing it.
 
My connection has been very problematic these past several days. I called BT at the weekend and spoke to a truly excellent first line technician. He said he saw issues with my line and was going to escalate it to 2nd line. Another 1st line technician called me on Monday and she was utterly ****. A third technician called me today and decided that my case was worthy of a visit next week. I asked if I could visit the BT offices and pick up a Homehub and microfilters to test and he said yes, so I visited and was given short shrift. :) At least I got some exercise.

This is my current line status:

Line state: Connected
Connection time: 0 day, 01:45:14
Downstream: 16,001 Kbps
Upstream: 888 Kbps

ADSL settings

VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.5 Annex A
Latency type: Interleaved
Noise margin (Down/Up): 3.1 dB / 6.1 dB
Line attenuation (Down/Up): 30.5 dB / 16.4 dB
Output power (Down/Up): 0.0 dBm / 12.1 dBm
FEC Events (Down/Up): 304385 / 5
CRC Events (Down/Up): 100 / 0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 1791 / 0
Error Seconds (Local/Remote): 0 / 0

Note the connection time!

Hopefully they'll decide to rewire me to the local cabinet rather than the exchange so I can have Infinity.
 
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What do you think of this speed? I think I'm being capped to 32400 as I connect at that rate every single time, no variation since the DLM method changed. Should I expect a bit more than 32400?

adsl info --QLN
adsl: ADSL driver and PHY status
Status: Showtime
Last Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 7461 Kbps, Downstream rate = 47076 Kbps
Bearer: 0, Upstream rate = 7461 Kbps, Downstream rate = 32400 Kbps

Stats recorded 27 Dec 2014 12:09:16

DSLAM/MSAN type: BDCM:0xa451 / v0xa451
Modem/router firmware: AnnexA version - A2pv6F039g1.d24m
DSL mode: VDSL2 Profile 17a
Status: Showtime
Uptime: 1 day 22 hours 38 min 55 sec
Resyncs: 3 (since 24 Dec 2014 16:21:07)

Downstream Upstream
Line attenuation (dB): 25.9 0.0
Signal attenuation (dB): Not available on VDSL2
Connection speed (kbps): 32400 7461
SNR margin (dB): 5.9 5.9
Power (dBm): 11.9 3.6
Interleave depth: 1039 1
INP: 3.50 0

RSCorr/RS (%): 0.0716 0.0000
RSUnCorr/RS (%): 0.0012 0.0000
ES/hour: 2.37 0.86
 
mines not budging either

1. Product name: BT Home Hub
2. Serial number: +068343+NQ41060163
3. Firmware version: Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated 10/05/14
4. Board version: BT Hub 5A
5. VDSL uptime: 6 days, 00:47:24
6. Data rate: 12727 / 35000
7. Maximum data rate: 12843 / 49345
8. Noise margin: 6.3 / 9.3
9. Line attenuation: 0.0 / 20.8

been fixed at 35000 for about a month now
 
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