BT Infinity & FTTx Discussion

TheVoice said:
Ha no worries, fortunately the new one arrived on the Monday. :)

Does DLM not allow the connection to improve again once it's been stable for a while then? Just ordered Infinity for my new flat (£10pm plus line rental, £50 Sainsbury's gift card and should get £130 cashback via Quidco!) and intended to just use a HH5 but maybe I'll investigate some alternative options.
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It does, but DLM is flaky. The more you trigger it, the less forgiving it will be over time. DLM turned on for me on a bad day about 4 days ago and put me on quite a high interleaving depth, it has yet to bring it back down - so I've raged at BT who have found a fault and booked an engineer for Wednesday, so here's hoping.

The problem is DLM is far, far too aggressive. Whilst my line did error like crazy for a few hours that stormy night, it never dropped connection once until DLM decided to take it offline and take 10Mbps off of my speed and add a crap ton of latency. And once it turns interleaving on, you cannot turn it off unless a BT engineer finds a fault, as DLM profile resets (which means turning interleaving off) can only be done at the cabinet, not remotely anymore.

The biggest benefit of separation of the two devices as I mentioned before is you can freely reboot the router all you wish without inviting the ire of the DSLAM.
 
I have no idea what is going on with out village's fiber install anymore, the new cabinets were installed over a month ago yet there is still no date set and the openreach checker says it is still in the surveying stage.
 
NightSt@lk3r said:
I have no idea what is going on with out village's fiber install anymore, the new cabinets were installed over a month ago yet there is still no date set and the openreach checker says it is still in the surveying stage.
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It could take a while.
My workplace is out in the countryside and the cabinets were installed around the local villages for over a year before anyone got fibre.
The one near my workplace got demolished by a car about six months ago. In the last month BT have installed a new one and offered us a fibre install, which we've booked for the 29th July.
 
If you're on 70Mbps Infinity, can you downgrade to the 38Mbps option within your contract? My parents are on the 70Mbps one and in fairness, they do get those speeds, but it's overkill really and they'd be fine on the lesser one. Just wondering if they can do so now or if they have to wait for the contract to end.
 
My line (28 down, 4.5 up bt Infinity 2) is for some reason being interleaved (one DC in the last 6+ months). I'm pinging bbc.co.uk for 40-41 MS for some reason.

Pinging from 50-90 on Valve CS:Go servers, quite annoying.

Worth a phone call to BT?
 
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Qitarah said:
My line (28 down, 4.5 up bt Infinity 2) is for some reason being interleaved (one DC in the last 6+ months). I'm pinging bbc.co.uk for 40-41 MS for some reason.

Pinging from 50-90 on Valve CS:Go servers, quite annoying.

Worth a phone call to BT?
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I defiantly would!
 
TheVoice said:
If you're on 70Mbps Infinity, can you downgrade to the 38Mbps option within your contract? My parents are on the 70Mbps one and in fairness, they do get those speeds, but it's overkill really and they'd be fine on the lesser one. Just wondering if they can do so now or if they have to wait for the contract to end.
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Might be able to, not sure.

Cabinets were up for a month or two in my village before they got activated. They got all the work done at the same time.
 
DSL light on my openreach modem is out, has been since this morning. Anyone had this before? If so what was the outcome?

Waiting for a call back from tier 2 tech support tomorrow, why they can't just arrange an engineer visit asap is beyond me, their tests say everything is fine, everything is not fine, send someone to fix it!!
 
gord said:
Our cabinet has been around for zonks it seems, but I drove past this morning and there was a new blue sticker on it. The openreach checker reports us as "under review" but we are now on this list: https://www.openreach.co.uk/orpg/ho...oads/sffa_exchange_lists/accepting_orders.pdf

It's got to be soon.. please be soon.. I can't survive on 3meg for much longer.
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This may not be 'fact' but in waiting for my cab to go live I have noticed something.

Once the cab has been commissioned the 'handle' part of the cab door will change from plain green to a silver colour - I'm guessing they don't install the locks until it has the equipment?
Once this happened I was able to order 2 days later.
 
PhunkeyMonkeh said:
This may not be 'fact' but in waiting for my cab to go live I have noticed something.

Once the cab has been commissioned the 'handle' part of the cab door will change from plain green to a silver colour - I'm guessing they don't install the locks until it has the equipment?
Once this happened I was able to order 2 days later.
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Hopes dashed. Did some more research today and it appears my exchange has two cabinets. I've got no idea where the second one is, the one that I'm on and that's obviously not been upgraded.

We're still under review but I don't have much hope for a quick turnaround.
 
I've ordered infinity for my new place (I was actually hoping for Virgin as the quoted speed isn't fantastic with BT - 22-32mb but Virgin are congested in the area so wouldn't install it).

I am on infinity at the moment at my parents but I'm always having problems with the HH5.

Any recommendations on a router? I'm not fussed about replacing the modem. AC would be nice but to be honest, I'm never going to be transferring files around the house so it's not really needed. I'm trying to keep the budget down if possible.
 
Our cabinet just got enabled, got 3 months left on our sky contract, not sure whether to wait it out and cancel sky and go with someone else or whether to just start a new contract with sky.
 
S2KIP said:
Sky's network is spot on, my main gripe is the fact you're not meant to use your own router but it can be worked around.
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Why's that then? Have they gave a reason?


Ours is now active/available for fibre. Looking at the different suppliers seems plussnet is the best where I am.

Thoughts?

May have been answered but the thread is huge :o
 
pete910 said:
Why's that then? Have they gave a reason?


Ours is now active/available for fibre. Looking at the different suppliers seems plussnet is the best where I am.

Thoughts?

May have been answered but the thread is huge :o
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Because it's easier for their tech support with basic faults for non tech savy users. It's against their T&C so technically you could be cut off. But I've been using my own since February and have even had an OR engineer sent out due to a fault, so from my experience they can't tell, or they just don't care. :)

If it wasn't for the Sky friends and family bundle MissChief put me on, I'd be with PlusNet. I had them before and they were excellent. However, in saying that I have read that their CS has gone downhill, but I have no personal experience of this. BT's network is pants, a lot of routing goes via Sheffield. If you want the best then go with someone like Zen. The 80mbit package is the same price as Sky's, but I think the line rental may be more.
 
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